Customer Service Clerk
Resume:
Contact
Cell: +27-79-634-****
*****.*****@*****.***
No.2 victory mews
No.2 Damnyanti Road,
Nagina, 3610
Personal
Full Name: RHULANI LUCIA
Surname: MZOBE
Date of Birth: 07 October 1983
ID Number: 831***-****-***
Passport: Yes
Nationally: South African
Driver’s License: Code 8 / B
Gender: Female
Availability: Immediate Valid
Marital Status: Married
Willing to relocate: Yes
Languages: English,
Afrikaans, Zulu, Venda, Sepedi
and Xitsonga.
Own Transport: Yes
Expertise
• Customer Service
• Recruitment Agent
• Admin Clerk
• Data Capture
• Document Controller
• Events Planning
Summary Profile
Seeking a position in your company, where I’ll be able to use my skills to ensure Quality work. Experience Management and variety of practical skills, which is supported by a strong work ethic and willingness to learn new skills. I’m experienced in supervising with a really good attention to detail. Therefore, open to employment opportunities where my skills and experience could be considered useful and transferable. I’m sure I’ll be great asset to your team and company.
Education
Tertiary & Courses
2010 -2010 DAMELIN COLLEGE
Management Assistant NQF level 3
Small Business Management
Business English
2012 -2013 GERT SIBANDE FET COLLEGE (TVET)
Management Assistant NQF level 3 & level 5
Computer Practice
Information Processing
Communication
Office Practice
2019-2019 GERT SIBANDE FET COLLEGE (TVET)
Office Practice (N6)
2006 -2007 LEARN IT ON DEMAND COLLEGE (TVET)
RECEPTIONIST (DIPLOMA)
Outlook & Procedure, Excel, Windows, Word
Commercial English, Intro to PC, Power Point,
2016 – 2017 COLLEGE SA (TVET)
HR MANAGEMENT (short course)
Art of Management
Human Resource Management and LRA
Business Communication
2018 -2019 U.C. T (Getsmater)
ADVANCE PROJECT MANAGEMENT
Strategic Project Management
Managing Project Cost
Managing Project Risk
Project Manager
Project Manager Process
Managing Project integration, stakeholder and initiation Managing Project schedule
Managing Project Quality
Managing Project Communication and procurement
Managing talent in Project
Achievements: Took the plant from N.O.S.A 1-star grading to a 4- star grading. Successfully implemented cost effective systems which saved the company man hours.
Reason for leaving: End of contract
RHULANI LUCIA MZOBE
Management
RHULANI LUCIA MZOBE
Page 2 of 3
Skills
• Interpersonal
• Communication
• Computer
• Administrative
• Customer Service
• SAP System
References
Elana Serfontein
Secunda Sizwe Placements
Contacts: 010-***-****
Nicola Coetzee
The Unlimited (Insurance)
Adminstrator
Contacts: 031-***-****
Mr. Campbell
(Villas Group General Manager)
Contacts: 017-***-****
Precious Nkambinde
(Customer Service Manager)
Contacts: 017-***-****
Mr. Vusi Msukwini
(Resource Administrator)
Site: Hendrina, Kendal & Matla
Power Station
Contacts: 013-***-****
Mrs Elmarie
(Operation Supervisor)
LAPACE
Contacts: 011-***-****
Happiness Nkosi
(Admin)
Contact: 073-***-****
Work Experience
Date: July 2022 to September 2022
Company: Secunda Sizwe Placements
Position: Site Agent (Sasol Shutdown)
Duties and Responsibilities:
• Badging and pre-screening.
• Demobilisation.
• Booking for medicals and trainings.
• Booking for Sasol inductions.
• Handling pay query.
• Monitoring expire badges and trainings.
• Mobilisation for new employees.
• Assisting with employment contracts.
Date: December 2021 to February 2022
Company: The Unlimited (Insurance)
Position: Tele Sales
Duties and Responsibilities:
• Closing sales deals over the phone and maintaining good customer relationships.
• Contact customers to inform them about a product Updating daily time sheets.
• Answer questions about products or the company.
• Ask questions to understand customer requirements and close sales.
• Enter and update customer information in the database.
• Meet monthly sales target.
Date: 2017 to 2020
Company: LAPACE
Position: Site Agent & Labour & Training Consultant Duties and Responsibilities:
• Mobilization for employees.
• Daily clock in-out report to check the absentees.
• Bookings safety induction for employees.
• Badging of employees.
• Booking medicals and training for employees.
• Monitoring expire badges and trainings.
• Shutdown supervision.
• General filing.
• Assist with employment contract and HR document.
• Work overtime when requested.
• Weekly Time Sheets.
• Assist Operations department placing the resources where they requested.
• Demobilisation after the shutdown end.
RHULANI LUCIA MZOBE
Page 3 of 3
Work Experience
Date: 2015 to 2017
Company: BABCOCK INTERNATIONAL GROUP (SA)
Sites: Hendrina, Matla & Kendal Power Station
Position: Data Capture (G2)
Duties and Responsibilities:
• Updating Daily Labour strengths.
• Updating of man power lists.
• Updating daily time sheets.
• Updating daily Site employees reports.
• Updating daily Absentees reports.
• Updating the clocking from (Biometrics) system.
• Sorting allocations per Site areas.
• Capturing hours CMP system.
• Arranging employees permit access cards.
• Handling scope of work.
Date:
Company:
Position:
2012 to 2014
EVANDER VILLAS HOTEL & CONFERENCE
CENTRE
Front Office Manager/Conference & Event
Coordinator
Duties and Responsibilities:
• Dairy Management.
• Personal assistant to the General Manager.
• Assistance with conference booking & events.
• Compile bill backs.
• Reserve bookings for accommodation.
• Night Auditing.
• HR assistance, handling disciplinary hearings and feedback.
• Handling guest complaint.
• switch board operator.
• General Admin filling.
• Cashier.
• Reservationist.
Date: 2007 to 2010
Company: ABSA BANK SECUNDA
Position: Customer Service Clerk
Duties and Responsibilities:
• Cheque book library.
• Host.
• ATM custodian.
• Consultant.
• Teller.
Contact this candidate