Ritika Pawar

Contact Details:224-***-****

Email:adxcni@r.postjobfree.com

Work Authrization: USA Citizen

Objective:

Seeking innovative and challenging career as a Software Quality Professional, to fully utilize my capabilities.

Professional Summary:

07/2018 to 01/2019 Full Stack Web Dev/ The Coding Boot camp UT Austin, TX

8.4 years of diversified experience in Software Quality Assurance and Implementation.

Extensive knowledge of Quality Assurance standards, methodologies and strategies with better understanding of Software Development Life Cycle (SDLC).

Expertise in testing Client-server applications as well as Web-based applications.

Expertise in all quality related documentation (Test planning, Test cases, Test scripts, Test Procedure, Test data, and Status reports).

Strong experience in creating and documenting Test Plans, writing and executing Test Cases, Manual Testing, and Automated Test Execution using Quick Test Professional to ensure proper business compliance.

Proficient use of the HP Quality Center to manage software testing process.

Experience in Functional, Integration, Regression, Black Box, Sanity, Smoke, Usability, Performance, End to End, User Acceptance testing and Cross browser testing.

Strong organizational and communication skills, both verbal and written. Good listening skill.

Extensive experience working with agile methodologies environment (scrum).

Having extensive experience in writing and implementation of complex Test plans, design, Development and Execution of Test scripts for system and functional projects.

Proficiency in SDLC, STLC, Bug life Cycle using Agile, Scrum and Waterfall methodologies.

Extended experience in smoke testing, integration testing, UAT testing, functionality testing, regression testing, GUI, black box testing, negative testing, compatibility testing, system testing, and recovery testing.

Experienced in using JIRA for project management, reporting defects, performing

Ability to work both independently and in team environment. Organized and methodical approach.

Working knowledge with Jenkins and CI tools to automate dev, build, deployment and testing

Good interaction with Business Analysts, Developers, Project Managers and other team members to coordinate day to day activities.

Worked directly with development team to resolve quality issues. Logged and maintained defects in JIRA, Excel and Quality Center. Radar

Analyzing test results and communicating via Bug tracking systems. Extensively worked on HP Quality Center for logging and tracking defects

Developed and executed Test Cases and verified actual results with expected results.

Testing Web Services using SOAP UI.

Test Management

HP Application Lifecycle Management (ALM), Quality Center 10.0, TFS, MTM, Test Director, Rational Clear Quest, JIRA, VB Script, Bugzilla, Radar

Software Process/ Methodology

Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), Agile, Waterfall, Iterative, Bug Life Cycle Platform

SQL, XML, HTML, JSON, Oracle, Java, VBScript, JavaScript, SQL Server, C#, .Net. SAP, IOS, MAC.

Operating systems : MS Windows 8/7/XP/Vista, LINUX, UNIX. Used Putty and WinSCP, SAP, IOS MACK.

Automation tool Quick Test Professional, Selenium, Appium, Parasof SOA test 9.7, SOAP UI, Protractor

Education

Bachelor’s in Information Technology (Indira Institute of Management) India (Pune) 2008

Professional Experience:

Apple Pay (Transit)

Client: Apple

Employer -TEKsystems

Apple Pay has supported Transit Cards in Apple Wallet. Transit

Cards on iPhone and Apple Watch behave as physical Transit Cards, but with all the great

features of Apple Pay, such as real-time notifications, real-time balance display, and the

ability to reload on the go. Apple’s Transit Card experience makes it quick and easy to pay

for transit around the world

Role : Apple pay Qa analyst May 2022- May 2023

Responsibilities:

Analyze, execute, and improve manual testing on the iOS/WatchOS platform

Perform regression testing across a number of software releases to maintain quality and functionality

Work with physical Apple hardware along with non-Apple hardware to verify transit interactions are timely and accurate

Have a solid understanding of release management, manage releases on devices, and find a way implement this into effective testing

Manage over 20+ Apple devices across multiple releases of iOS/WatchOS for full regression coverage

Analyze, understand, and debug multiple API calls

Alter API calls with Charles Proxy to produce a forced failure for the sake of testing negative cases

Detect, log, and file bugs with tools similar to Jira

Understand and utilize Apple-internal tools to use before, during, and after testing

Professional Experience:

Google Maps

Client: Google Austin TX

Employer -HCL

Google Maps is a web mapping platform and consumer application offered by Google. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bike, air (in beta) and public transportation. As of 2020, Google Maps was being used by over one billion people every month around the world.

Role : Quality Assurance Engineer Feb 2020 – April 2022

Responsibilities

Analyzing the business requirement and use case documents. Developing test scenarios, test cases for the integration, system and Performed regression testing of the functional requirements

Experience Software Development Lifecycle (SDLC) from requirements gathering to releasing to production.

Involved in manual testing of the google maps application to ensure that the application is customized and configured as requirements.

Involved in writing Requirement Tractability Matrix (RTM) detailed Test Plan and Test scenarios.

Working closely with project manager/Test Lead and Project team to learn about the project functionalities and provided testing timelines.

Logged defects encountered in the application through Bugnizer during test cycles and conducted fix verification.

Tested the application under different networks and Internet speeds including on 3G, 4G/LTE and Wi-Fi.

Involved in testing application on different mobile Platform such as iOS and Android devices.

Categorized bugs and prioritize tasks

Met deadlines and understand production schedules

Utilized software quality management system tool to document findings

Perform QA Smoke, Acceptance, Regression, Function, UI, Usability and Compatibility Testing

Run Compatibility Testing (cross Windows/ Mac and Android/ iOS platforms, cross browsers, cross mobile devices - phones, tablets, iPads etc)

Test Mobile app`s behavior under various interruptions: battery strength (full/medium/low), incoming calls, SMS, video calls

Write SQA test documentation such as test plans, test cases, test matrices, check lists

Actively participate in regular QA team meetings to discuss SQA testing process and suggest improvements to the application design and features

Product Data Management - Apple Care May 2019 to Jan 2020

AppleCare is Apple's brand name for extended warranty and technical support plans for their devices.

AppleCare+ is an insurance policy covering you during the policy period for repairs or replacement of your covered Apple device (Apple Watch, HomePod, iPad including Apple Pencil, iPhone, iPod or Headphones) in the event of accidental damage or battery depletion and it gives priority access to telephone technical

Client: Apple Austin TX

Employer -Infosys

Role:QA Engineer

Responsibilities

Analyzing the business requirement and use case documents. Developing test scenarios, test cases for the integration, system and Performed regression testing of the functional requirements

Experience Software Development Lifecycle (SDLC) from requirements gathering to releasing to production.

Involved in manual testing of the application to ensure that the application is customized and configured as requirements.

Environment Testing for PDM (PDM Service vs. PDM Feed) and RDM application for dev, qa, non-prod and prod both Environment.

Environment Testing Health Check + restarting of the apps as needed and troubleshooting in case any Environment is down

Test cases and test suits creation - which test component and which version

Load testing, - Splunk, Hubble,

Postman for API testing

Serenity Framework BDD cucumber with Java

Windhaven Insurance (Clutch Analytics) TX October 2017 to May 2019

ClutchAnalytics™ is located in Austin, Texas: the land of keeping it weird, music, tacos, Willie Nelson & innovation. On the surface, we’re a B2B2C software company dedicated to challenging how “old school” and new "fintech" insurance companies generate commerce. in service of local American small businesses that we believe drive our economy. Helping local agents sell more products in.

Clutch in a car establishes the proper connection and communication so it can move and it also means performance under pressure. The Analytics part means we make decisions based on data. www.clutchanalytics.com

QA Tester Analyst

Responsibilities

Analyzing the business requirement and use case documents. Developing test scenarios, test cases for the integration, system and Performed regression testing of the functional requirements in each release and for overnight builds.

Identified and documented all defects to ensure application software functionality during all phases of testing.

Involved in manual testing of the application to ensure that the application is customized and configured as requirements.

Extensively used JIRA for Result analysis and Defect reporting.

Test link for running test cases.

Performed Backend, Functional, Regression, End-to-End test, User Acceptance Test, Smoke

Worked directly with development team to resolve quality issues.

Developed and executed Test Cases and verified actual results with expected results.

Perform heavily Manuel Test case analysis, on Insurance application premium checking.

Actively involved in the daily testing status meetings in which defects identified were discussed.

Participated in functional requirements review, Test Strategy/Plan, Detailed Test cases, Traceability matrix to verify the test coverage,

Actively involved in Defect reporting, Triage, Defect Tracking, Summary Reports & Regression Testing. Used JIRA for defect reporting and tracking.

Responsible for writing and maintain Selenium WebDriver scripts for regression and functional testing

End to End Testing of the complete website which was developed using Angular.JS, JavaScript, HTML5, CSS3 and other web technologies.

Execute browser compatibility and regression tests using Selenium WebDriver for testing UI for every new build release.

Done browser compatibility tests using IE9 and Google Chrome and ensured the application’s consistency. for web forms.

Executed performance testing & analysis and created performance reports.

Postman testing for API’s.

Selenium Automation testing regression test.

Appium Mobile Testing (Automation-> Created framework from the Scratch)

Mobile testing on IOS device Samsung device all the platform devices.

TAP (Time Away Project/HR Systems) February 2016 to August 2017

Client: Apple Austin TX

Employer: Harvey Nash

Role:QA Analyst / UAT Tester

Time Away process for managers, employees, BHR, and admins across Apple globally. The Global HR Solutions User Acceptance Testing (UAT)

The intent of this project is to:

Provide a much-improved user experience for employees, managers, HR, Payroll, Records, and the configuration administrators.

Responsibilities

UAT/Functional QA testing.

Created test cases and test scenarios for combination of regions, countries and business rules. Every country had different leave business rules and pay periods. Hence test cases had to be created for every country pay period combination.

Tracking defects using test management and tracking internal platform

Testing internal Payroll and HR systems

Analyzing functional specifications and designs

Smoke, sanity, regression, end-to-end and acceptance testing

Multiple systems/applications used for testing - Kronos, Merlin, Incorta, SAP, MyPage,

Work directly with Apple's Payroll system: SAP/ADP, Kronos, Merlin Time Away (Apple, Financial Accruals, and Verifying Pay slips), bug tracking (Radar), wiki/communication (ConnectMe);

Involved in the transformation from old payroll system to new Merlin (Q1) and the full cycle of UAT which includes postmortem reviews and hand-off to production teams; currently working with Time Away Leaves section (Q2).

Invoice Now (Finance /Payments /Health Plan) February 2015 to January 2016

Client :Worldpay SN, LLC Austin TX

Employer: Experis

Payment processing company. It provides payment services for mail order and Internet retailers, as well as point of sale transactions. Customers are a mix of multinational, multichannel retailers, with the majority being small business merchants. World pay started as an electronic payment provider called Streamline in 1989 in the UK but has extended into mail order/telephone order, "unattended" payments and handling secure payments over the Internet through merger and acquisition of several other companies

Employer: Experis

Role:QA Analyst

Responsibilities:

Manage the status of defects and changes in JIRA and provide updates to the team on a daily basis

Document software defects, using a bug tracking system, and report defects to software developers

Act as an expert in the quality engineering, manages test plans and testing methodology for software projects

Audit quality systems for development acceptance criteria

Mentor testers within sphere of influence and drive continuous improvement in areas such as automation, test approach, and other best practices

Lead and guide other QA team members in developing and evolving standard QA practices

Experienced in creating Test Plans, thorough hands on experience with designing test cases covering all test conditions and eliminating redundancy and duplications.

Developed high level documents, test plans and test strategy.

Experienced in testing different healthcare, MedPlus, EPIC and other claim processing solutions.

Creating guidelines for executing manual regression tests, automated tests. Worked closely with SME’s to make sure that test cases and test strategy cover every aspect to catch defects at initial stages of testing.

Automation testing with Selenium

Responsible for evaluating all identified and entered defects encountered during testing in TFS JIRA

Web services for key functionalities of the project. Used SOAP UI

Work with team to create, update and execute test scripts for product features

Peer reviews and group reviews. Client walkthroughs for all the artifacts like technical specifications, test conditions and other artifacts

The changes to the test case priorities based on changing project delivery priorities

PCI Payment Card Industry (Tokenization/Detokenization) August 2014 to January 2015

Client :D&B (Dun and Bradstreet) Austin TX

Employer: Robert half

PCI and PII compliance is a mandate by Visa, MasterCard, and American Express upon merchants who accept credit cards as a method of payment. All system components, including business processes that store, transmit or process credit cards, are in scope and must comply with the PCI Data Security Standards (PCI DSS).

Role:QA Analyst

Responsibilities

Analyzing the business requirement and use case documents. Developing test scenarios, test cases for the integration, system and Performed regression testing of the functional requirements in each release and for overnight builds.

Identified and documented all defects to ensure application software functionality during all phases of testing.

Experience Software Development Lifecycle (SDLC) from requirements gathering to releasing to production.

Involved in manual testing of the application to ensure that the application is customized and configured as requirements.

Extensively used Quality Center for Manual and Automation Scripts execution, Result analysis and Defect reporting.

Performed Backend, Functional, Regression, End-to-End test, User Acceptance Test, Smoke

Worked directly with development team to resolve quality issues. Logged and maintained defects in Quality Center. (HP Alam)

Developed and executed Test Cases and verified actual results with expected results.

Analyzing test results and communicating via Bug tracking systems. Extensively worked on HP Quality Center for logging and tracking defects.

Perform heavily Manuel Test case analysis, Token and Detoken for sensitive data

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