Service Representative Delivery Driver

JESSICA SOTO

*** ******** ****** *** ** Brooklyn, NY 11226 347-***-**** E: ***.*****@*****.***

Dear Sir or Madam:

In the interest of exploring opportunities in the available opening positions. I am enclosing my resume for your consideration and review. I am looking for an innovative company such as yours, which offers room for growth and promising challenges.

The enclosed resume will give you an overview of my qualifications. A career with your organization is most appealing to me. The key strengths that I have gained during my employment history is excellent attention to detail, a team player as well as being able to interact with people on all levels.

I am perfectly willing to learn new skills. I enjoy being in an atmosphere where there are challenges and everyone knows the value of working hard.

My salary requirements are competitive and will welcome the opportunity to discuss this with you at a future time. Should you desire to arrange for an interview I may be reached at 347-***-**** at your earliest convenience.

Thank you for your time and courtesy in reviewing this material and for your forthcoming response.

Sincerely,

Jessica Soto

JESSICA SOTO

111 woodruff Avenue Apt 1A Brooklyn, NY 11226 347-***-**** E: ***.*****@*****.***

OBJECTIVE

Seeking a position to utilize my skills and abilities in the industry that offers professional room for growth and will give me the opportunity to allow myself to gain further knowledge and expertise.

WORK EXPERIENCE

Global Contact Service

07/202*-****** Brooklyn, Ny

Access A Ride

Answered customers calls

Assisted customers with booking rides and canceling trips

Assisted customers with locating the vehicle

Assisted drivers and customers to connect with each other

Amazon

11/202*-****** Brooklyn, Ny

Delivery driver

Transported and delivered packages from warehouse

Often using a delivery vehicle

Ensured that customers and business received their packages

09/2018- 05/2020 Freedom Home Health Aide Brooklyn, ny

Home Health Aide Provider

Assisted patients with rehabilitation in their homes.

Provided patients with help moving in and out of beds, baths, wheelchairs and with dressing and grooming.

Administered bedside or personal care, such as ambulation or personal hygiene assistance.

Entertain, converse with or read aloud to patients to keep them mentally healthy and alert.

Prepared and maintain records of patient’s progress and services performed, reporting changes in patient’s condition to the visiting nurse.

Participated in case reviews, consulting with the family caring for the patient, to evaluate the patients’ needs and plan for continuing services.

Cared for individuals for families during periods of incapacitation, family disruption or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.

Prepared nutritious meals and snacks for healthy development.

02/2008-08/2010 Professional Transportation Queens, NY

Bus Matron

Responsible for transporting clients to their residence and programs they attended.

Secured passengers for transportation by buckling seat belts or fastening wheelchairs with tie down straps.

Provided boarding assisting the elderly, sick or injured passengers.

Responded to passenger’s questions, requests or complaints. Determined to facilitate seating arrangements.

Ensured that each passenger was safely seated in the vehicle.

Responsible for each passenger enter to their programs and residence safe.

Assisted passengers, such as the elderly or disabled individuals, on and off bus, ensure they are seated properly, and help carry baggage.

01/2007-07/2007 Tuesday Morning Department Store Columbia, MD

Customer Service Representative

Greeted customers entering the establishment and assisting customers with merchandise

Ensured customer complaints were handled expeditiously and professionally

Maintained adequate stock/inventory

Monitored in quality assurance/goods and freshness and expiration dates

Checked deliveries against packing slips

03/2005-02/2006 OMG Clothing Store New York, NY

Customer Service Representative

Answered customer’s questions about merchandise and advised the customers on their merchandise selection.

Compared merchandise invoices received to ensure that shipments are correct.

Greeted customers as they entered and exited the establishment.

Established opr identify prices of goods, services or admission, and tabulated bills using calculators, cash registers, or price scanners.

EDUCATION

8/16 Hour Security Certification Brooklyn, NY

New York State Security License

05/2007 Beach Channel High School Brooklyn, NY

General Academic Studies

References: Furnished Upon Request

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