P
Kristy Platt
*************@*****.***
Lenoir City, TN 37771
SUMMARY
Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn and to advance professionally. Holds quality and teamwork in high esteem.
Enthusiastic [Job Title] eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Dependable [Job Title] with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
SKILLS
Teamwork and Collaboration
Attention to Detail
Following Instructions
Problem-Solving
Customer Service
Organizing Work Stations
Positive Attitude
Willingness to Learn
Money Handling
Area and Facility Cleaning
Clear Communication
PPE Compliance
Workplace Safety
Quality Inspections
Facility Cleaning
Organizational Skills
EXPERIENCE
Team Member
Lenoir City, TN
Love's Truck Stop And Travel / Jun 2022 to Mar 2023
Greet Customers With A Smile.
Addressed customer needs, responding to specific requests.
Worked hard to learn required tasks quickly to maximize performance.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Looked for ways to go above and beyond job requirements.
Participated in and contributed to meetings by sharing concerns and ideas for improvements.
Delivery Driver
Lenoir City, TN
NAPA Auto Parts / Apr 2019 to Mar 2022
Obey all safety laws while driving
Transported and safely delivered items to prevent damage or loss.
Obeyed traffic laws and follow established traffic and transportation procedures.
Delivered rush merchandise on tight schedules to meet customer targets.
Utilized street maps to plan and determine most efficient routes.
Loaded trucks and safely secured merchandise to prevent damage during transportation.
Notified customers of delays to decrease calls to support.
Verified deliveries against shipping instructions prior to delivering to customers.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Reviewed and verified invoices and purchase requests to confirm accuracy.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company
loyalty.
Cashier
Lenoir City, TN
Kenjo Markets / Aug 2017 to Dec 2019
Operated cash register or POS system to receive payment by cash, check and credit cards
Delivered high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Verified customer age requirement for alcohol or tobacco purchases.
EDUCATION AND TRAINING
GED
Karns High School May 1988
Knoxville, TN
General Classes
3.0 GPA
Spanish
CERTIFICATES AWARDED
2022 Bronze Award
2023 Bronze Award