Protection Associate Prevention
Resume:
Jermaine Evans
Regional Bakery Market Manager
Lilburn, GA 30047
***********@*****.***
To obtain a position that would grant me the opportunity to bring my existing fifteen years of Management, Loss Prevention /Asset Protection, Security and Risk Management Safety experience to the right organization.
Willing to relocate: Anywhere
Work Experience
Life Insurance Agent
Lincoln Heritage Life Insurance Company - Lilburn, GA March 2023 to Present
• Provide advice to clients and recommend insurance products.
• Provide intermediary services between insurance companies and clients.
• Provide good customer service to maintain and retain clients.
• Expand customer base.
• Interview prospective clients to gather data about them.
• Sell life policies that payout on death.
• Analyze the client’s current portfolios and make recommendations.
• Assist clients during the claims process.
• Maintain electronic and paper records.
• Licensed in the state of Georgia.
• Possess excellent communication skills.
• Display good analytical skills.
• Provide excellent customer service.
• Possess excellent selling skills.
Travel Agent
InteleTravel - Atlanta, GA
June 2019 to Present
Helping clients in the following areas
• Planning vacations (Cruises & Resorts)
• Booking airlines
• Booking hotels
• Helping develop a budget
• Provide professional itineraries
Driver
Uber - Atlanta, GA
February 2018 to Present
Use driver app to pickup passengers.
Drive passengers to safely from pickup point to destination. Maintain a clear vehicle
Maintain vehicle maintenance
Maintain budget
Regional Bakery Market Manager
Company Owner's - Norcross, GA
December 2016 to July 2019
Work with Managing Partner, RM and DM's.
• Oversee Bakery Operations for 12 locations in the Atlanta area.
• Manager for 2 Bakery Training Specialist Managers.
• Manager for 8 Certified Bakers.
• Manager for 30 Bakers.
• Manage Profit & Loss Report.
• Oversee Payroll.
• Schedule necessary staff coverage.
• Liaison between Hooked On Dough and Fresh Dough Facility
• Oversee all Calibrations Audits.
• Oversee PEG Audits. (Product, Environment at a Glance)
• Oversee environmental controls at all locations.
• Oversee inventory for the bakery market.
• Conduct Evaluations for the entire Baking Team.
Baker Training Specialist Manager Panera Bread Hooked On Dough Franchise Train Certified Bakers - Norcross, GA
November 2012 to December 2016
• Supervise Bakers at 9 locations in the Atlanta area
• Train Certified Baker Trainers
• Train Certified Bakers
• Conducts Calibrations Audits
• Conducts PEG Audits (Product, Environment at a Glance)
• Certified Baker for Breads and Pastries
• Mange and complete bakes at multiple locations (Lawrenceville, Duluth, Johns Creek, etc )
• In charge of environmental controls at multiple locations
• Conduct inventory for the bakery operation
• Work closely with Managing Partner, RM, BMM, BTS and GM to evaluate the market Regional Auditor
Loss Prevention AMF Bowling Worldwide Inc - Mechanicsville, VA December 2008 to October 2012
• Regional Loss Prevention Auditor of 41 centers in Southeast United States (Alabama 7, Georgia 10, Tennessee 2, N. Carolina 15, S. Carolina 6, Louisiana 1)
• Conducts 90+ audits annually
• Conducted 15 investigation for every 10 million dollars made in Southeast region.
• Wicklander-Zulawski Trained (Behavioral Interviewing, Interrogation and Phone Interviewing)
• Completion of all restitution documentation (Statements, Civil Demands and Promissory Notes)
• Conducts training for 30 centers in the following areas: Loss Prevention, Cash Control, Lineage Reconciliation, Account Receivables, Food & Beverage, Security and Payroll
• Manages Alarm and CCTV Systems
• Writing evaluations
• Completed travel arrangements for air travel, rental cars and hotels
• Maintains an Expense Account and Corporate Card ($5,000)
• Completed all expense reports
• Writes professional reports
• Writes effective emails for communication from the field to the support center Chaplain/Teacher
GEMCSE - Stone Mountain, GA
August 2007 to December 2008
• Conduct Chapel Services
• Bible Teacher (Old & New Testament Studies)
• World History Teacher
• U.S. History Teacher
• Geography Teacher
• Youth Counselor
Asst. Manager Loss Prevention/Asset Protection
Wal-Mart Inc. D.C - Monroe, GA
April 2000 to April 2007
• Supervision and training of Loss Prevention Associates and their functions.
• Support resources to the operation.
• Supervise 21 associate directly.
• Supervised 200 associate indirectly.
• Participation in Safety and Loss Prevention programs.
• Conduct OSHA Training (Occupational Safety and Health Administration).
• Conducts employment hiring sessions.
• Conduct employment interviews.
• Schedule necessary staff coverage.
• Conduct the Performance Coaching process with proper documentation of occurrences.
• Prepare and administer Associate Evaluations.
• Review and maintain daily reports and respond accordingly.
• Verify procedures are in place at all times and followed in regards to LP Office, Guard Gate and Loss Prevention Responsibilities.
• Enforce the Loss Prevention uniform policy.
• Write and present professional commendations
• Ensure consistent Loss Prevention participation at all area start up meetings.
• Provide continual training and consistent direction to staff.
• Consolidate and maintain all accident reports. Ensure proper distribution of accident reports to responsible personnel.
• Assist in conducting two fire drills and severe weather drills per year for scheduled shift.
• Monitor all accidents reports and identify possible trends.
• Ensure staff is proficient in handling all types of emergencies (i.e. Medical Accidents, Bomb Threats, and Fire Alarms).
• Monitoring Alarms (Fire, Intrusion, Ammonia and Banana Room). Loss Prevention Associate Responsibilities
Wal-Mart Stores Inc. D.C - Statesboro, GA
June 1997 to March 2000
Reviewed and became familiar with Loss Prevention and Risk Control.
• Monitoring and installing CCTV.
• Monitoring alarms (Fire and Intrusion).
• Emergency Procedures for Fire, Severe Weather and Bomb Threat.
• Conduct OSHA Training (Occupational Safety and Health Administration).
• Writing incident and accident reports.
• Forklift certification/re-certification.
• Conducting orientation/re-orientation.
• Inbound/out bounded at the guard gate.
• Weekly/Monthly/Yearly Maintenance of the Fire Protection System.
• Medical/Non-Medical Paperwork.
• Drug Screen paperwork
Janitorial Supervisor
Dust Away Cleaning Service - Fort Stewart, GA
May 1988 to August 1991
• Managed a 5 man crew
• Sweeping and Mopping floors
• Vacuuming
• Emptying trash
• Cleaning Bathrooms
• Stripping and waxing floors
• Cleaning carpets
• Cleaning windows
Education
Bachelor of Christian Counseling in Christian Counseling International College of Religion at James Dussault University Columbia - Columbia, SC Skills
• LOSS PREVENTION (10+ years)
• ASSOCIATE (10+ years)
• ASSET PROTECTION (7 years)
• SECURITY (3 years)
• LOGISTICS (2 years)
• CCTV
• Interviewing
• Surveillance
• Management
• Employee Orientation
• Restaurant Experience
• Leadership
• Presentation Skills
• Individual / Group Counseling
• Writing Skills
• Conflict Management
• English
• Supervising Experience
• Time management
Additional Information
SUMMARY OF SKILLS
Over Fifteen years in LP Management, Asset Protection, Security and Risk Management (Logistics). 12 years as a Loss Prevention / Asset Protection Asst. Manager. Four years as a Loss Prevention /Asset Protection associate. Two years experience as a Logistics associate. Six years in Restaurant Service. Four of those years was in management. Experience in Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Power Point.
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