Jermaine Evans

Regional Bakery Market Manager

Lilburn, GA 30047

adxcm7@r.postjobfree.com

+1-404-***-****

To obtain a position that would grant me the opportunity to bring my existing fifteen years of Management, Loss Prevention /Asset Protection, Security and Risk Management Safety experience to the right organization.

Willing to relocate: Anywhere

Work Experience

Life Insurance Agent

Lincoln Heritage Life Insurance Company - Lilburn, GA March 2023 to Present

• Provide advice to clients and recommend insurance products.

• Provide intermediary services between insurance companies and clients.

• Provide good customer service to maintain and retain clients.

• Expand customer base.

• Interview prospective clients to gather data about them.

• Sell life policies that payout on death.

• Analyze the client’s current portfolios and make recommendations.

• Assist clients during the claims process.

• Maintain electronic and paper records.

• Licensed in the state of Georgia.

• Possess excellent communication skills.

• Display good analytical skills.

• Provide excellent customer service.

• Possess excellent selling skills.

Travel Agent

InteleTravel - Atlanta, GA

June 2019 to Present

Helping clients in the following areas

• Planning vacations (Cruises & Resorts)

• Booking airlines

• Booking hotels

• Helping develop a budget

• Provide professional itineraries

Driver

Uber - Atlanta, GA

February 2018 to Present

Use driver app to pickup passengers.

Drive passengers to safely from pickup point to destination. Maintain a clear vehicle

Maintain vehicle maintenance

Maintain budget

Regional Bakery Market Manager

Company Owner's - Norcross, GA

December 2016 to July 2019

Work with Managing Partner, RM and DM's.

• Oversee Bakery Operations for 12 locations in the Atlanta area.

• Manager for 2 Bakery Training Specialist Managers.

• Manager for 8 Certified Bakers.

• Manager for 30 Bakers.

• Manage Profit & Loss Report.

• Oversee Payroll.

• Schedule necessary staff coverage.

• Liaison between Hooked On Dough and Fresh Dough Facility

• Oversee all Calibrations Audits.

• Oversee PEG Audits. (Product, Environment at a Glance)

• Oversee environmental controls at all locations.

• Oversee inventory for the bakery market.

• Conduct Evaluations for the entire Baking Team.

Baker Training Specialist Manager Panera Bread Hooked On Dough Franchise Train Certified Bakers - Norcross, GA

November 2012 to December 2016

• Supervise Bakers at 9 locations in the Atlanta area

• Train Certified Baker Trainers

• Train Certified Bakers

• Conducts Calibrations Audits

• Conducts PEG Audits (Product, Environment at a Glance)

• Certified Baker for Breads and Pastries

• Mange and complete bakes at multiple locations (Lawrenceville, Duluth, Johns Creek, etc )

• In charge of environmental controls at multiple locations

• Conduct inventory for the bakery operation

• Work closely with Managing Partner, RM, BMM, BTS and GM to evaluate the market Regional Auditor

Loss Prevention AMF Bowling Worldwide Inc - Mechanicsville, VA December 2008 to October 2012

• Regional Loss Prevention Auditor of 41 centers in Southeast United States (Alabama 7, Georgia 10, Tennessee 2, N. Carolina 15, S. Carolina 6, Louisiana 1)

• Conducts 90+ audits annually

• Conducted 15 investigation for every 10 million dollars made in Southeast region.

• Wicklander-Zulawski Trained (Behavioral Interviewing, Interrogation and Phone Interviewing)

• Completion of all restitution documentation (Statements, Civil Demands and Promissory Notes)

• Conducts training for 30 centers in the following areas: Loss Prevention, Cash Control, Lineage Reconciliation, Account Receivables, Food & Beverage, Security and Payroll

• Manages Alarm and CCTV Systems

• Writing evaluations

• Completed travel arrangements for air travel, rental cars and hotels

• Maintains an Expense Account and Corporate Card ($5,000)

• Completed all expense reports

• Writes professional reports

• Writes effective emails for communication from the field to the support center Chaplain/Teacher

GEMCSE - Stone Mountain, GA

August 2007 to December 2008

• Conduct Chapel Services

• Bible Teacher (Old & New Testament Studies)

• World History Teacher

• U.S. History Teacher

• Geography Teacher

• Youth Counselor

Asst. Manager Loss Prevention/Asset Protection

Wal-Mart Inc. D.C - Monroe, GA

April 2000 to April 2007

• Supervision and training of Loss Prevention Associates and their functions.

• Support resources to the operation.

• Supervise 21 associate directly.

• Supervised 200 associate indirectly.

• Participation in Safety and Loss Prevention programs.

• Conduct OSHA Training (Occupational Safety and Health Administration).

• Conducts employment hiring sessions.

• Conduct employment interviews.

• Schedule necessary staff coverage.

• Conduct the Performance Coaching process with proper documentation of occurrences.

• Prepare and administer Associate Evaluations.

• Review and maintain daily reports and respond accordingly.

• Verify procedures are in place at all times and followed in regards to LP Office, Guard Gate and Loss Prevention Responsibilities.

• Enforce the Loss Prevention uniform policy.

• Write and present professional commendations

• Ensure consistent Loss Prevention participation at all area start up meetings.

• Provide continual training and consistent direction to staff.

• Consolidate and maintain all accident reports. Ensure proper distribution of accident reports to responsible personnel.

• Assist in conducting two fire drills and severe weather drills per year for scheduled shift.

• Monitor all accidents reports and identify possible trends.

• Ensure staff is proficient in handling all types of emergencies (i.e. Medical Accidents, Bomb Threats, and Fire Alarms).

• Monitoring Alarms (Fire, Intrusion, Ammonia and Banana Room). Loss Prevention Associate Responsibilities

Wal-Mart Stores Inc. D.C - Statesboro, GA

June 1997 to March 2000

Reviewed and became familiar with Loss Prevention and Risk Control.

• Monitoring and installing CCTV.

• Monitoring alarms (Fire and Intrusion).

• Emergency Procedures for Fire, Severe Weather and Bomb Threat.

• Conduct OSHA Training (Occupational Safety and Health Administration).

• Writing incident and accident reports.

• Forklift certification/re-certification.

• Conducting orientation/re-orientation.

• Inbound/out bounded at the guard gate.

• Weekly/Monthly/Yearly Maintenance of the Fire Protection System.

• Medical/Non-Medical Paperwork.

• Drug Screen paperwork

Janitorial Supervisor

Dust Away Cleaning Service - Fort Stewart, GA

May 1988 to August 1991

• Managed a 5 man crew

• Sweeping and Mopping floors

• Vacuuming

• Emptying trash

• Cleaning Bathrooms

• Stripping and waxing floors

• Cleaning carpets

• Cleaning windows

Education

Bachelor of Christian Counseling in Christian Counseling International College of Religion at James Dussault University Columbia - Columbia, SC Skills

• LOSS PREVENTION (10+ years)

• ASSOCIATE (10+ years)

• ASSET PROTECTION (7 years)

• SECURITY (3 years)

• LOGISTICS (2 years)

• CCTV

• Interviewing

• Surveillance

• Management

• Employee Orientation

• Restaurant Experience

• Leadership

• Presentation Skills

• Individual / Group Counseling

• Writing Skills

• Conflict Management

• English

• Supervising Experience

• Time management

Additional Information

SUMMARY OF SKILLS

Over Fifteen years in LP Management, Asset Protection, Security and Risk Management (Logistics). 12 years as a Loss Prevention / Asset Protection Asst. Manager. Four years as a Loss Prevention /Asset Protection associate. Two years experience as a Logistics associate. Six years in Restaurant Service. Four of those years was in management. Experience in Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Power Point.

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