Customer Service Office Administrator
Resume:
DARCY
JACKSON
Customer Service Manager
PROFILE
I was raised in Omaha, NE and for a
short time, I lived in New York City. I
come from a large family which is
located all over the country. I am
happily married and have three grown
children.
I postponed my education to support
my family and I am looking for a new
challenge.
PHONE:
EMAIL:
**************@*****.***
HOBBIES
Traveling
Designing
Home projects
Dog Training
Gardening
Quilting
Volunteering
TALENTS
Developing strong relationships
Microsoft Office Suite – Word, Excel,
Outlook, One Drive,
PowerPoint, SMART, Mastermind, GUI,
EDUCATION
University of Phoenix
Completed Bachelor of Science in Business Administration Minor in Entrepreneurship
July 31, 2022
WORK EXPERIENCE
Werner Global Transportation Customer Service Manager November 2017 To Current
Creating, tracking, and completing loads; Negotiating completion rates and developing relationships within the company to complete the payments.
Participating in the Blue Brigade – a volunteer group to better the community by working with Lymphoma and leukemia society- Light the Night Walk, City of LaVista – Holiday Celebration, HETRA-, down syndrome Alliance of the Midlands Walkand many others University of Nebraska Medical Center – Grants Coordinator Eppley Cancer Center
August 2003 – November 2017
Supporting up to 8 cancer research doctors,
Grant submissions
Administrative support to the Directors office of the Eppley Institute UNMC Eppley Seminar Series
Schedule coordination for visiting Cinicians
Breast Cancer Training Program
UNMC Eppley Grant submission of over 50million in Grants Obtaining funding for the oldest researcher in NIH history Modern Business Systems Dispatcher/Salesperson
March 1990– June2000
Support to Technicians working in the region, Dispatching, Customer relations,
Sales included specialized in office equipment mainly fax machines and developing the customer base.
Apple Apartments (NYC) Office Administrator 1986 to 1990 Support for all sales agents, Direct support of the CEO Complete access to all funds and accounts for the company, over 1 million dollars.
construction and design of office procedures and computer equipment and personnel
Client and customer relations with over 1000 landlords in NYC All legal documentation
Working with governmental agencies for incoming projects
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