Jeff Offman, Sales Representative/Lead Generator

adxcky@r.postjobfree.com 416-***-****

Enthusiastic and tenacious sales professional who builds his prospecting pipeline through contacts and referrals and cultivates relationships with local businesses to uncover new leads. Uses open-ended questions and active listening to assesses customer needs and recommends appropriate solutions which result in loyalty and repeat business. Closes sales by overcoming objections, negotiating for mutual ‘wins’, completing sales and purchase contracts, and explaining service plans. Always warm and approachable, with a strong work ethic, problem-solving mindset, and positive attitude. PROFESSIONAL EXPERIENCE

Imperial Coffee Services, Toronto, ON

New Sales/Lead Generation 2014 - 2023

Managed sales and business functions including new business development, key account management, new product rollouts, contract negotiations and order fulfillment.

Helped customers select appropriate products/service plans to meet employee needs and stay within stated budgets.

Increased personal sales within assigned territories while also contributing as a highly collaborative team member.

Initiated a high-energy cold-calling campaign that generated new business and contributed to record growth: 10% for the first time in a decade.

Created databases that pinpointed new markets and quadrupled account base.

Maximized loyalty by anticipating and responding to customer needs and escalating issues when required.

Contributed to the creation of a positive, fun, and supportive workplace environment. J N Sales, Toronto, ON

Fabric Importer and Wholesaler/Sales Agent 1994 - 2014

Successfully built and operated textile agency/importing business: created growth plan and managed operations.

Established sales strategy that effectively targeted three key audiences: clothing manufacturers, furniture manufacturers and fabric retailers.

Recruited and trained a two-member sales team; by focusing on the development of sales “bench strength”, increased revenue by 20-25% over several consecutive years.

As senior sales agent, consistently exceed personal revenue goals by 10-20%.

Developed and implemented administrative and shipping procedures that streamlined product delivery process.

Actively communicated with customers and creating sustained, successful relationships with diverse client base.

Promoted products and introduced new lines at annual trade shows.

Quickly uncovered and addressed any supply or service issues to allow sales force to focus on revenue. Amrams, Toronto, ON

Territory Manager 1989 - 1994

Managed territory for gift and novelty importer; represented a vast array of products from picture frames and mugs to toys, greeting cards and other stationery products.

Secured key clients and increased product distribution to grow market share within assigned territory.

Built strong relationships and loyalty with small business operators e.g., novelty stores, flower shops, independent drugstores, gift shops, toy stores and variety stores.

Introduced new lines at trade shows resulting in doubling of product sales via grocery chains.

Launched new products and educated customers on how to promote them.

Restored lost wholesale accounts through supportive weekly or bi-weekly contact, increased revenue 5-10% annually. EDUCATION

York University, Toronto, ON

Bachelor of Arts

Brian Tracey International

Various Sales Training Courses

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