Registration Representative Customer Service
Resume:
Summary
Highly accurate Billing associate with experience and knowledge of billing software and patient management. Experience
Billing
Convergent • Mansfield, OH
Using billing software to help the customer when called to determine program eligibility, or to dispute a bill, update billing taking billing questions for customers.
Scanning Associate
Strategic Solutions • Mansfield, OH
08/2022 - 12/2022
Scanning customer records into the computer system, quality checking to make sure the documents were in the system correctly.
Registration Representative
Avita Health System • Galion, OH
11/2017 - 05/2018
Taking patients insurance information and putting it correctly into the billing system. Using a multi line switchboard to route phone calls to proper departments in the hospital. Making appointments for doctors inside the hospitals. using all billing software correctly so that the patients in both the ER and doctors offices were billed correctly. Inspector
MARCO PHOTO • Mansfield, OH
06/2006 - 06/2008
Checking school pictures for imperfections, finding imperfections and making sure they were fixed or reprinted, so that the customer was getting quality pictures.
Skills
Customer service, Computer literacy, Communication skills, Time management, Leadership, Microsoft word, Documentation review, Guest services, Microsoft excel Education
Business math
Galion high school • Galion, OH
06/1995
I graduated high school with a 4.0 GPA
Rachel Allen
***********@******.***
3183 Rock Rd
Shelby, Ohio
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