Yamelet Mojica

Worcester, MA *****

adxcjf@r.postjobfree.com

+1-774-***-****

Seeking a position with a company that will allow me to fully utilize my communication, organizational, and problem solving skills to benefit the organization. Availability ASAP

Authorized to work in the US for any employer

Work Experience

Administrative Assistant

UMass Chan Medical School - Worcester, MA

2023 to May 2023

Temporary job:

• Answered phones and emails

• Faxed reports to correct providers office

• UPS deliveries

• Compliance trainings

• Organize, clean and help with office supplies

Customer Service Representative

Fallon Health - Worcester, MA

September 2022 to March 2023

• Answer/ transfer calls

• Replying and sending emails to member sand providers per their request

• Compliance trainings

• Verifying insurance coverage

• Assisting members with issues with PA, pharmacy or visits/ transportation

• Cleaned and organized office space

Universal Banker

Worcester Credit Union - Worcester, MA

May 2022 to September 2022

• Verify members

• Deposits/withdrawals

• Loan payments

• Scheduling appointments

• Printing out new credit/debit cards

• Receive UPS/FEDEX packages and mail

• Update account information

• Answer phone calls/emails

• Compliance training for learning purpose

• Count/fill vault/ATM machine/ TCR machine

Recruiter

Savvy Staffing Solutions, LLC - Worcester, MA

April 2022 to May 2022

• Answered phone calls and emails

• Interviewed clients for potential jobs

• Processed Indeed and zip recruiter applications

• Organized and cleaned office and front end

• Handed out pay checks on Fridays

Bank Teller

Digital Federal Credit Union - Worcester, MA

August 2021 to May 2022

• Verify members

• Deposits/withdrawals

• Loan payments

• Scheduling appointments

• Printing out new credit/debit cards

• Receive UPS/FEDEX packages and mail

• Update account information

• Answer phone calls/emails

• Compliance training for learning purposes

Mortgage Loan Processor

Digital Federal Credit Union - Worcester, MA

March 2021 to August 2021

Contract job:

• Scrubbed and disclosed refinancing home loan applications.

• Answered phone calls/emails.

• Entered data into the computer spread/excel sheets for documentation.

• Contacted borrowers regarding frozen credit.

• Compliance training for learning purposes

Receptionist

Paul F Cantiani Insurance Agency - Worcester, MA

July 2020 to February 2021

• Answer and transferred phone calls/emails

• Sorting Daily mail/receiving packages

• Mailed out payment reminders

• Collect payments

• Verified insurance/coverage

• Setting up appointments for agents

• Welcoming customers and notifying the agent

• Maintaining and keeping the front area clean

Forklift Operator

Imperial Distribution - Worcester, MA

August 2019 to April 2020

Received shipments

• Built pallets with products

• But away pallets in designated areas

• Entered data into the scanner system

• Cleaned and organized office/ warehouse area

Administrative Assistant

Girls Inc - Worcester, MA

May 2019 to August 2019

Summer job:

• Received payments

• Answered phone calls/emails

• Organized the front desk

• Entered data into the computer

• Counted deposits

• Made spread/excel sheets for documentation

• Cleaned and organized front reception area

• Emailed/ mailed invoices

• Received payments

• Verified insurance for medical purposes

Lab Technician

Eppendorf North America

October 2017 to May 2019

Maintain pipettes

• Calibrate pipettes

• Shipping/Receiving

• Customer service

• Creating quotes

• Receiving payments

• Warehouse inventory

• Receiving /returning phone calls/emails

Education

Medical Assistant

Keiser University

June 2012 to February 2013

High school diploma in Health Science

North High School - Worcester, MA

August 2005 to May 2009

Skills

• Include the following: Important key skills: Proficient in:

• Reliable and punctual (10+ years)

• Honest and dependable (10+ years)

• Word (10+ years)

• Gets along with coworkers, supervisors, and others (10+ years)

• Communicates orally and listen effectively

• Explorer

• Problem Solver

• Read with Understanding (10+ years)

• PowerPoint (10+ years)

• Accept and handle responsibility (10+ years)

• Spanish-English Translations (10+ years)

• Excel (6 years)

• Outlook (4 years)

• SAP (4 years)

• Receiving/Returning phone calls/emails (5 years)

• Front Desk (4 years)

• Medical Scheduling (4 years)

• Bilingual

• Customer service (10+ years)

• Microsoft Access

• Windows

• Documentation review

• Data collection

• Pegasystems

• Conflict management

• Fraud

• Retail sales

• Communication skills

• Google Suite

• Social media management

• Customer support

• Banking

Languages

• Spanish - Fluent

Assessments

Customer service — Proficient

February 2021

Identifying and resolving common customer issues

Full results: Proficient

Administrative assistant/receptionist — Proficient February 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Scheduling — Highly Proficient

February 2021

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Highly Proficient

Attention to detail — Familiar

February 2021

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Familiar

Medical receptionist skills — Highly Proficient

April 2022

Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient

Customer service — Proficient

February 2021

Identifying and resolving common customer issues

Full results: Proficient

Recruiting — Proficient

May 2023

Managing the candidate sourcing and selection process Full results: Proficient

Customer focus & orientation — Proficient

June 2021

Responding to customer situations with sensitivity Full results: Proficient

Administrative assistant/receptionist — Proficient April 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Medical receptionist skills — Proficient

April 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Administrative support professional fit — Proficient June 2021

Measures the traits that are important for successful administrative support professionals Full results: Proficient

Working with MS Word documents — Proficient

June 2021

Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient

Work style: Reliability — Proficient

April 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate