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Service Representative Data Entry

Location:
Alameda, CA
Posted:
May 26, 2023

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Resume:

Justine Belmont

**** ********, #***

Alameda, CA 94501

209-***-****

********.****@*****.***

Administrative Support/Customer Service Customer

Strengths

Fast Learner

Problem Solver

Listening Skills

Strong organizational skills

Great communication

Ability to multitask

Interpersonal skills, works well with others, able to work independently

Hard working, self-motivated, loyal & dedicated

Skills

Administrative-Office Skills Data Entry

Data Management

Telephone

Fax

Mac & PC

Excel, Word, G–Suite

Walmart

Front End Checker-Cashier

October 2021 to Present

Customer service, scanning and bagging groceries, cash and credit card handling, includes side work such as stocking, zone and merchandising store inventory.

ATC Food Safety – A Training Company

Contract - Office Assistant

February 2016 to March 2020

Remote customer service, phone & web sales, online chat, class calendar management, student management, managing websites updating events for ticket sales, organizing data spreadsheets for website data insertion, support to upper management. WordPress-WooCommerce, G-Suite and O'lark Chat site.

Lyft & Uber

Contract Ride Share Driver for Lyft and Uber

January 2014 to December 2017

Ride share taxi service, providing transportation to the general public with excellent customer service, supplying a clean-safe environment, time-sensitive secure rides while providing a confidential ear. Daily duties included safety checks, keeping track of mileage, expenditures, providing personal touches for the customer and daily vehicle detailing inside and out.

Crown Worldwide Moving & Storage

Accounting Department - Invoicing

August 2013 - October 2013 Temp

AG Ferrari Foods / March 1998 - August 2013

AG Ferrari Foods - Internet Sales

September 2012 through August 2013

Management of web sales through the company's website and Amazon, processing credit card payments for web orders, managing warehouse staff for order fulfillment and shipping products via UPS & FedX.

AG Ferrari Foods - Wholesale Sales - Manager

October 2008 through August 2013

Customer service, oversee order fulfillment for distribution to the company's wholesale department and for our retail stores, logistics, interface with production and warehouse teams for order completion and order fulfillment, create and maintain production order boards for the kitchen's production team, maintain product order guides for wholesale & retail, product procurement from direct and international vendors, maintaining spreadsheets with product-SKU data, oversee office staff to facilitate daily administrative operations.

AG Ferrari Foods - Retail Food Supervisor

April 2002 through October 2008

Oversee daily store operations, manage store associates and facilitate store replenishment of products, inventory, store sanitation, check out, cash handling, customer service, deli counter, making sandwiches & food preparation, catering, specialty cheese counter and wine sales.

AG Ferrari Foods - Catering Events Coordinator

February 1999 through April 2002

Catering sales, event planning for 13 store locations, daily coordination of sales with kitchen-food production, deliveries, oversee onsite-catering events for main facility, help produce food for catering events through all the store locations as needed.

AG Ferrari Foods - Administrative Support

Dates: March 1998 through February 1999

Support to the accounting department. Filing, resolving invoice and purchase order discrepancies, matching purchase orders to invoices, filing, faxing, data entry, daily maintenance on inventory spreadsheets, matching in-store orders and inter company transfers, costing products for month-end close, monthly store summaries for internet sales and store inventory input.

Prior experience includes:

Floral Designer, Store Manager, Customer Service-Events & Buyer

16 years experience from 1982 through 1998

Floral Shops

Emeryville Flower Outlet/ Montclair Flower Outlet

J Miller Flowers, Oakland, CA

Tonite’s the Night, San Francisco, CA

Lynn’s Flower Shoppe, Alameda, CA



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