VEE HAYES

** *. *** ******, ***. ** Mount Vernon, NY 10550-4287

914-***-**** adxci3@r.postjobfree.com

SUMMARY OF QUALIFICATIONS: Experienced and resourceful professional with excellent interpersonal and communication skills. Detail-oriented and organized multitasked with an ability to work independently. Quick learner who is versatile and can easily adapt to change. Team player with a positive attitude and strong customer focus. Strong technical skills in multiple software packages and systems with capability of training other users. KEY SKILLS

• IT Finance/Procurement

• Travel/Schedule Planner /

Records Management

• BuildingLink.com

• MS Office (Word, Excel,

PowerPoint, Outlook,

Access)

• Lotus Notes Email

• Oracle JD Edwards

Enterprise One

• Aspenpa Archive Systems

• Real Page OneSite

EDUCATION

Administrative Secretary Degree Simmons Business School, White Plains, New York Diploma/Award for Secretarial Skills New Rochelle High School, New Rochelle, New York AMA – Get Sharp Smarter Decision Making and Critical Thinking for Administrative Professionals EXPERIENCE

Complete Staffing Solutions, Marlboro, MA May 2021 to July 2021 Temporary Front Desk Administrator/Receptionist

Ebony Gardens Preservations-Related.com – Mount Vernon, NY June - July 2021

• Assist Property Manager with screening calls and handling requests, complaints and issues. Create and post upcoming notices for the buildings. Oversee day to day functions during manager's absence, accepting rent payments and other important folders (documents, correspondence) and de-escalate irate tenants. Submit key requests after signing documentation.

• Complete Shelter Verification Forms upon tenant’s requests to DSS. Scan Rent Payments and Submit to Report as Paid in Full. Assist tenants with items to prepare moves (boxes, bubble wrap, tape and plastic bags) circulate Shared Letters and Failed/Passed Inspections; Schedule maintenance to fix damaged areas before rescheduled inspection. Riverview II Affordable Housing-Related.com -– Yonkers, NY May 2021

• Answering phones, filing paperwork, submitting Verifications for Yearly Certifications, Operate Postage Meter, make copies, fax sensitive information to DSS, SSI, IRS and file. Circulate Shared Letters and Failed/Passed Inspections; Schedule maintenance to fix damaged areas before rescheduled inspection.

• Processing bills for services and vendors, generate and distribute mail.

• Accepting rent payments, stamp, place in file for submitting payments

• Log all complaints/issues into a software called OneSite and de-escalate all issues that may come up Benchmark Education, New Rochelle, NY 2018 – 2020

Front Desk/Administrative Assistant

• Serve as the primary point of contact; Work closely with the President, back up Assistant, manage calendar, Handle day-to-day operations and specific tasks in a fast-paced environment. Monitor & accept deliveries,

• Answering phone calls and direct calls as needed; Liaison for Professional Development and Trainers

• Prepare written responses for various routine Company inquiries, Submit Recorded Billable Hours to Projects.

• Ensure equipment is operational, maintain equipment inventory and evaluate new equipment and techniques

• Coordinate catering, business transportation and other matters related to office management duties

• Update and maintain various distribution lists internally and externally and other duties as assigned.

• Generated and distributed, mail, expense reports; make travel arrangements, filing, faxing, copying Tracked attendance records; order supply’s, projectors and catering; Submit Monthly Billing Summary to A/P

• Greeting potential internal, external and visitors, managing both external and internal inquiries. Screen visitors in & out of building.

• Assist Human Resources: Prepare Confidential Files for Auditors, Prepare New Hire Booklets, Update ADP Headshots and Create a Metric for our Yearly Summary. VEE HAYES vch41410.gmail.com PAGE TWO

Concorde Staffing Group, White Plains, NY 2017 - 2018 Judicial Title, Production Department -– Rye Brook, NY

• Temporary Typist-Data Entry: Type crucial titles for closing legality purposes such as Attorney Searches, Name Runs, Judgments, Lis Pen (Court Affidavits), Federal Tax Liens, ECB, PVB on clients. Type Description of Properties, Street Reports, Estates and Trusts. Proofread various reports and miscellaneous items; Scan all documents pertaining to the title report; Email clearance letter to legal to verify Certification, Exceptions and Mortgages; Furnished C&R upon request. Run Bankruptcy & Patriot for Hits; Email clients and sales staff when reports are delayed. Contact Superior Data Services for taxes needed for closings. Kent Security Services, Concierge – Brooklyn, NY 2015 - 2017

• Front Desk, Monitor & accept deliveries to residents’ packages, screen visitors in & out of building. KIR Tax Services, White Plains, NY, Seasonal-Front Desk Assistance 2013, 2014

• Answering phones, appointment setting, filing, faxing, copying; Ensure payable checks had info/date

• Prepared clients personal returns for pickup, assist in questions regarding personal taxes inquiry.

• Received clients upon appointment and provided professionalism customer service. Avon Products, Inc., Administrative Assistant – Rye, NY 1996 - 2012

• Worked closely with director and managed calendar and supported 70 associates.

• Duties included: set up meetings, tracked attendance records; order supply’s, projectors and catering.

• Generated and distributed, mail, expense reports, copies and faxes; heavy phone contact which included international calls. Facilitated approval for Capital Expenditure Request (CER).

• Distributed month-end reports for conference and travel set up schedules, maintained monthly calendar of Finance deadlines; Generated monthly reports – Reviewed discrepancies with resolution, policies/procedures, interacting with Purchasing, A/P, IT management

• Coordinated receipt of signed IT Audit representation letters, interaction with international staff, VP's & CEO.

• Submitted PO’s and managed invoice processing – Recorded billable hours to projects.

• Acted as liaison between the Facilities and the Treasury department for vending machines Submitted checks and prepares bank deposits. Worked in conjunction with the Avon Store salesclerk to verify cash balances and make the deposits to the preferred bank.

Sprint, Customer Service Secretary – Purchase, NY 1989-1996 Supported 24 analysts and one manger in the Customer Service Department. Duties included: telemail, sprintmail, handling irate phone calls, edit memos and typed all correspondence including letters to agencies, creating charts, copying, filing, requesting credit reports. Coordinated travel and maintained daily calendar. Generate and distribute expense reports, copies and faxes. Handle cash deposits, collections, refunds and several diversified duties. CITIBANK, Creative Secretary – Tarrytown, NY 1988-1989 Supported five managers in the Sales Planning group. Duties included: typing memos, letters, charts, monthly reports, presentations and callguides, answering phones, copying, faxing, filing and setting up meetings. TEXACO, System Specialist – White Plains, NY 1985-1988 Supported five people in the Oil Trading Department. Duties included: typing memos, letters, contracts, letter of indemnities, telexes, making travel arrangements and heavy phone contact which included international calls. NEPTUNE, CRT Operator – New Rochelle, NY 1984-1985 Duties included: data entry, typing invoices, bills and payroll. AWARDS

Avon

Received You Got What It Takes Award – creating the PDP template for the entire Avon organization Sprint

Received Sprint Education - Awards for Lotus 123 and Excel Basics. Received Recognition Award for Perfect Attendance. Received Recognition Award for Dedicated Service in the Customer Service Department. Received a commendation from an applicant for assisting her through the new hire process.

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