Customer Service/ Med Care Manager

Monte Howard

*** ******* ***,******* **.*****

*************@*****.*** Cell #: 406-***-****

Objective:

I am currently seeking a full time position with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and retaining its great reputation. Education

Georgia Military College- Valdosta GA From: 08/2000 to 10/2001. Experience Highlights

Reliable Tent and Tipi From: 3/2012 to 3/2020

Position Held:Fabric Cutter/Customer Service

Job Responsibilities:Worked with customers to make sure they got the exact product(s) they wanted,and also upsold other products as well.Put customer info into the computer system as well as entering the customer products into the computer's cutting system.I also followed up with our customers to ensure that they were satisfied with not only the products,but they were satisfied with our level of Customer Service.

Repaired tents, tipis, vinyl, and other materials, sewed yurt tops,

Helped install awnings

Performed heavy lifting

Inspected items as they came in

Filled out work orders and made the necessary repairs or duplications for the item Famous Dave’s From: 02/2011 to 03/2012

Position Held: Line cook/prep cook

Job Responsibilities:

Prepared and cooked different meals for customers

Kept work area clean

Washed dishes

Provided excellent customer service

New Day Ranch From: 4/2009 to 12/2009

Position Held: Youth Care Specialist

Job Responsibilities:

Safely observed and interacted with twelve at-risk 9-18 year old adolescents in residential treatment facility

Provided security measures

Collaborated with treatment team and family members

Documented daily activities; positive/negative behaviors/incidents

Completed MANDT Splints & First Aid/CPR training Shiloh Hotel/Hilltop Inn From: 2/2005 to 4/2009

Position Held: Room Inspector

Job Responsibilities:

Ensured room readiness prior to every check-in

Assisted supervisors with paperwork

Provided excellent customer service to all guests at all times

Stayed in constant contact with general manager and housekeeping supervisor

Operated carpet shampoo machine

Completed small maintenance projects

Filled in for housekeepers when necessary by cleaning rooms United States Army From: 8/1998 to 11/1099

Position Held: Infantry Honorable Discharge

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