Customer Service Associate
Resume:
KARL-DE-RONNE
CASSEUS
Customer Service
SUMMMARY
CONTACT
Energetic and detail-oriented customer Service
representative with 5 years of experience in providing excellent customer Service. Have strong knowledge of the real meaning of great customer service and have a strong ability to develop an in-depth understanding of companies, product line.
*****************@*****.***
https://www.linkedin.com/feed/
EXPERIENCE
SKILLS
Alorica
2021-2022
-Answered incoming customer service calls.
-Provided accurate, valid and complete information by using the right methods\tools
-Answered questions about warranties and terms of
sale
-Recommended items for sale to customers and
recommended trade-up and companion items.
-Clear communication
-Problem-solving
-Positive attitude
-Adaptability
-Product Knowledge
-Patience
-Confidence
-Professionalism
Customer Service Associate
2018-2019
-Answering product questions and concerns by clarifying the customer's situation, determining the cause of the problem; selecting and explaining the best solution. EDUCATION
Consumer Cellular
2021-2022
-Developed Excellent communication skills
through written, spoken and telephone interaction
with staff, students, parents and public.
-Professionally dealt with distributions and customers.
-Problem-solved, followed through with customer
enquiries via fax, phone, email.
St-Louis Gonzaque
2016-2020
High School
Infotep
20XX-20YY
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