KARL-DE-RONNE

CASSEUS

Customer Service

SUMMMARY

CONTACT

Energetic and detail-oriented customer Service

representative with 5 years of experience in providing excellent customer Service. Have strong knowledge of the real meaning of great customer service and have a strong ability to develop an in-depth understanding of companies, product line.

829-***-****

954-***-****

adxchn@r.postjobfree.com

https://www.linkedin.com/feed/

EXPERIENCE

SKILLS

Alorica

2021-2022

-Answered incoming customer service calls.

-Provided accurate, valid and complete information by using the right methods\tools

-Answered questions about warranties and terms of

sale

-Recommended items for sale to customers and

recommended trade-up and companion items.

-Clear communication

-Problem-solving

-Positive attitude

-Adaptability

-Product Knowledge

-Patience

-Confidence

-Professionalism

Customer Service Associate

2018-2019

-Answering product questions and concerns by clarifying the customer's situation, determining the cause of the problem; selecting and explaining the best solution. EDUCATION

Consumer Cellular

2021-2022

-Developed Excellent communication skills

through written, spoken and telephone interaction

with staff, students, parents and public.

-Professionally dealt with distributions and customers.

-Problem-solved, followed through with customer

enquiries via fax, phone, email.

St-Louis Gonzaque

2016-2020

High School

Infotep

20XX-20YY

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