CURRICULUM VITAE

OF

CAIPHUS MPHO MAMASELA

PERSONAL DETAILS

SURNAME : Mamasela

FIRST NAMES : Caiphus Mpho

IDENTITY NUMBER : 831-***-**** 088

RESIDENTIAL ADDRESS : 6789 Matlosane Street

Zone 4

Diepkloof 1864

TELEPHONE NUMBER : (011-***-****

MOBILE NUMBER : 081-***-**** / 073-***-****

E-MAIL adxcgd@r.postjobfree.com

GENDER : Male

HEALTH : Excellent

DRIVER’S LICENSE : Code 10

HOME LANGUAGE : Setswana

OTHER LANGUAGES : English

Southern Sotho

Zulu

SECONDARY EDUCATION

INSTITUTION : Namedi High School

HIGHEST STANDARD PASSED : Matric (2002)

COURSE SUBJECTS : Setswana

English

Afrikaans

Mathematics

Economics

Business Economics

Mercantile Law

TERTIARY EDUCATION

INSTITUTION : College Campus (2003)

QULIFICATION : Information Technology

COURSE SUBJECTS : Computer Literacy

Word Processing

Presentation Graphics

Electronic Mail

Network Architecture (N+)

INSTITUTION : PC Training & Business College

(2004)

QUALIFICATION : Information Technology

COURSE SUBJECTS : Self Improvement Techniques

Information System

(Word, Excel & PowerPoint)

Visual Basics

Business Communications

INSTITUTION : PC Training & Business College

(2005)

QUALIFICATION : Information Technology

: Networks

Database Systems

Total Quality Management

Programming C++

Programming Java

Information System

WORK EXPERIENCE

COMPANY : Telkom

POSITION : Tech Officer (Call Center)

From: 2006-08-01 to 2010-09-01

WORK TELEPHONE : (012-***-****

EMPLOYMENT TYPE : Contract

JOB DESCRIPTION : Reporting lines for Business & Corporates

Escalations

Troubleshooting for Telkom internet

customers (ADSL)

Reporting Diginet lines

Reporting & testing ISDN & ADSL lines

Sending out of Technicians

Checking Status for Customers

REFERENCES :

NAME : Lungi Jeremiah

POSITION : Service Manager

COMPANY : Telkom

CONTACT NUMBER : (012-***-**** / (021-***-****

NAME : Allina Maredi

POSITION : Manager

COMPANY : Telkom

CONTACT NUMBER : (012-***-****

MOBILE : 081******* / 082*******

ACHIEVEMENTS

I was recognized as one of the best agents by Telkom S.A in 2007.

ACTIVITY MANAGEMENT

COMPANY : Telkom

POSITION : Technical Officer

From: 2010-09-01 to 2012-04-27

WORK TELEPHONE : (011-***-****

EMPLOYMENT TYPE : Permanent Position

JOB DESCRIPTION : Testing of data lines including BVS and normal land lines

Reporting data lines for business and corporate clients

Providing constitutions for technicians

Updating UniPC comments hourly

Tracking of technicians

REFERENCES

NAME : Sipho Gift Nkosi

POSITION : Supervisor

COMPANY : Telkom

CONTACT NUMBER : (011-***-****

MOBILE : 065******* / 081*******

NAME : Victor Masangu

POSITION : Manager

COMPANY : Telkom

CONTACT NUMBERS : (012-***-****

MOBILE : 081*******

BVS ASSURANCE AND DISPATCH

COMPANY : Telkom

POSITION : Technical Officer / Dispatch

ADSL Testing & Configuration

From: 2012-04-27 to Current

WORK TELEPHONE : (011-***-****

EMPLOYMENT TYPE : Permanent Position

JOB DESCRIPTION : Configuring of ADSL Lines and Telkom Modems

Creating work orders for technicians

Dispatching of faults to technical department

Testing ADSL and PSTN lines

Facilitating site meetings

Escalation

Managing assurance activities of Telkom PABX system

Assisting customers with PABX programming

REFERENCE

NAME : Godfrey Xaba

POSITION : Manager

CONTACT NUMBER : 012-***-****

MOBILE : 081*******

NAME : Bongile Mnguni

POSITION : Operational Manager

CONTACT NUMBER : 012-***-****

MOBILE : 081*******

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