Eric Blamo Doe

***** *** ** **, ********, AB T*N 1N1

Tel: 780-***-**** adxcai@r.postjobfree.com

Summary of Professional Experience & Competence

Very High level of innovation and creativity in all require technical fields

Always follow the company standard operating procedures (SOP)

Provide customer service in a professional and ethical manner

Professional skills in maintaining MS Windows Server 2003/2008 R2

Professional skills in meeting users’ needs and supporting users

Capable of managing external suppliers and resources

Excellent interpersonal relations and cross-cultural communication sensitivity

Excellent verbal and written communication skills, including reporting

More reliable and prefer reporting skills to Unit Manager or head of the department Excellent communication and teamwork skills as required

Work Experience

Program Assistant

March 2023 to Present

Dickinsfield Amity House

9213 146 Avenue NW

Edmonton, AB T5E 2J9

Task and Responsibilities

Answering the phone and directing calls

Ensuring adequate amounts of necessary supplies are available.

Organizing and supervising the clothing bank

Providing support to Amity House programs

Maintaining community space

Ensuring office equipment is maintained and serviced

Directing participants to an appropriate staff member

Mailing daily correspondence

Performing office support duties such as faxing, photocopying, scheduling, filling, making phone calls, and typing

Driving the agency van for events and pick-ups

Helping as needed with community events

Managing the maintenance of Amity House and equipment, including Amity House van

Supervising participants in the drop-in, utilizing conflict resolution where needed

Supporting WeCan Food Co-op and Collective Kitchens

Managing petty cash

Ensuring appropriate behavior among clients accessing drop-in

Maintain storage areas

Performing other duties as assigned or requested by Executive Director

Media Director

Volunteering (July 19, 2022 to Present)

Royal Faith Tabernacle Ministry

Edmonton, Alberta

16011 66th St. NW

Task and Responsibilities

Coordinate the Church Sunday Services on live broadcast through Facebook, YouTube, and Instagram

Do flyers and Communication information from the Pastor's office on the church platforms.

Data Entry Specialist

December 2022 to February 2023

Iron Mountain

14410 121A Avenue

Edmonton, AB T5L 4L2

Task and Responsibilities

Completing standard data entry operations, entering information from paper records onto the computer system, following guidelines and procedures

Reviewing the information for accuracy before entering it into the organization’s computer system

Organizing the transcribed data in spreadsheets and databases, to make it easy to find in the future

Executing many data entry projects simultaneously and prioritizing them in a way that ensures they can meet all the deadlines

Taking customer requests and entering them into a customer relationship management system

Answering questions from colleagues and managers regarding data quality and consistency

Seeking ways to improve data entry efficiency and quality standards

Dietary Worker

January 2023 to March 2023 Aramark Canada Ltd.

9835 112 St NW

Edmonton, AB T5K 2E7

Task and Responsibilities

Provides food service to long-term care and Assisted Living Residents

County Data Entry Master

STARKS Foundation/ PLAN International-LIBERIA

May 2021 – Feb. 2022

Carey & McDonald Streets, Monrovia

Task and Responsibilities

Identify and correct data entry errors to prevent duplication across the system.

Review and update account information on the company computer system.

Adhere to a strict data confidentiality policy to prevent information leakage.

Reply to daily inquiries and requests within a mandatory timeframe to meet the deadlines.

Proofread and edit the document to correct data errors.

Data Entry Administrator

Champions Pharmacy

3886 Princeton Lakeway, Atlanta, Ga 30331

June 3, 2018 – June 4, 2019

Task and Responsibilities

Coding information

Troubleshooting processing errors and achieving goals by completing necessary tasks.

Responsible for complying with data integrity and security policies.

Printing and scanning files and generating reports.

ISP Assistant Manager/Assistant IT Manager

Comium Liberia Inc. 2011 - 2012

Common Building, Congo Town, Monrovia.

Tasks and Responsibilities

Conduct the day-to-day Technical Support of the ISP Support

Supervisor and aid every assigned task given to Field Support Technicians

Plan and supervise all Technical Field Support Tasks

Conduct all installations of the entire ISP network infrastructure

Assist in ISP IP Network Planning

Conduct IP troubleshooting & management on the entire Network.

Supervise, conduct, Monitor, troubleshoot, and restore all active links on the network

Assist in user support relation tasks

Conduct weekly ISP Network Active Point-to-Point devices, Access Points Backup

Place a Team leader role in all major corporate links establishment and connection

Submit weekly tasks report to ISP Unit Manager

IT Supervisor

Comium Liberia Inc. 2010 - 2011

Common Building, Congo Town, Monrovia

Tasks and Responsibilities

Design the IP network for the new 3G network upgrade System

Play a team role in installing, configuring, troubleshooting & maintaining all Microsoft Windows Servers

Provide hardware specification Standards for vendors as well as a hardware installation plan Configure, install & implement, and manage the various catalyst switches on the network Configure switch port to various on the network.

Conduct the entire infrastructure of the entire core network

Conduct all structured cabling on the network

Conduct IP troubleshooting & management on the entire Network.

Control the firewall Server on the Network.

Assist in all networks related functions

IT Coordinator

Comium Liberia Inc. 2008 - 2009

Comium Building, Congo Town, Monrovia.

Tasks and Responsibilities

Design the IP Infrastructures for the new ISP Cloud System

Configure, & implement the new ISP wireless Cloud system

Install, troubleshoot, and maintain the C-Band Satellite Link for the New Cloud System

Configure and install the new MikroTik Router Board as carrier backbone for various links

Configure & install the new MikroTik Omni Router Board as wireless AP for the Cloud

Assign Static IP Addresses for all devices, links, and point-to-multipoint equipment

Monitor and maintain the equipment and conduct remote access & on-site connection to the network.

IT Officer

Comium Liberia Inc. 2006- 2008

Comium Building, Congo Town, Monrovia

Tasks and Responsibilities

Provide technical support to operational computer systems.

Undertake systems analysis and/or systems design and more complex programming tasks.

Liaise with users/clients and advise on various information technology problems.

Evaluate and report on the operating efficiency of computer systems and communications systems.

Supervise staff undertaking the development or maintenance of computer systems.

Investigate and report on the application of new information technology and information technology techniques.

Educational Background

12 April 2023:

Certificate of Participation

Mental Health First Aid Basics (12-Hours)

Mental Health Commission of Canada

1 October 2022:

Certificate of Achievement

CDI College, Edmonton South

ENRICHED ACADEMY

14 July 2009:

Certificate

Management of Sports Facilities & Electronic Score Board

Beijing, People’s Republic of China

Nov. 2002 – Oct. 2004: Certificate Microsoft Office Suite

National Institute of Information Technology (NIIT)

Accra, Ghana

Courses Taken

Programming Approaches & Techniques

Implementing UML & Java Programming Structural Query Language (SQL 7.0)

Certifications and Licenses

12 April 2023: Certification of Participation

Mental Health First Aid Basics (12-Hours)

Mental Health Commission of Canada

(Skills in providing initial help to individuals experiencing mental health problems related to substance misuse, depression, anxiety, trauma, and psychosis)

17 March 2023: Certificate of Completion

Communication Workshop

Norquest College

17 March 2023: Certificate of Completion

Time Management Workshop

Norquest College

17 March 2023: Certificate of Completion

Conflict Resolution Workshop

Norquest College

13 March 2023: Certificate of Completion

Forklift Operator Training AIR Extreme Inc.

18 February 2023: Alberta Driver’s License

Class 7 GDL Learner

28 February 2023: Standard First Aid

Includes AED and CPR Level C

APex Training Solutions

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