Eric Blamo Doe
***** *** ** **, ********, AB T*N 1N1
Tel: 780-***-**** ********@*****.***
Summary of Professional Experience & Competence
Very High level of innovation and creativity in all require technical fields
Always follow the company standard operating procedures (SOP)
Provide customer service in a professional and ethical manner
Professional skills in maintaining MS Windows Server 2003/2008 R2
Professional skills in meeting users’ needs and supporting users
Capable of managing external suppliers and resources
Excellent interpersonal relations and cross-cultural communication sensitivity
Excellent verbal and written communication skills, including reporting
More reliable and prefer reporting skills to Unit Manager or head of the department Excellent communication and teamwork skills as required
Work Experience
Program Assistant
March 2023 to Present
Dickinsfield Amity House
9213 146 Avenue NW
Edmonton, AB T5E 2J9
Task and Responsibilities
Answering the phone and directing calls
Ensuring adequate amounts of necessary supplies are available.
Organizing and supervising the clothing bank
Providing support to Amity House programs
Maintaining community space
Ensuring office equipment is maintained and serviced
Directing participants to an appropriate staff member
Mailing daily correspondence
Performing office support duties such as faxing, photocopying, scheduling, filling, making phone calls, and typing
Driving the agency van for events and pick-ups
Helping as needed with community events
Managing the maintenance of Amity House and equipment, including Amity House van
Supervising participants in the drop-in, utilizing conflict resolution where needed
Supporting WeCan Food Co-op and Collective Kitchens
Managing petty cash
Ensuring appropriate behavior among clients accessing drop-in
Maintain storage areas
Performing other duties as assigned or requested by Executive Director
Media Director
Volunteering (July 19, 2022 to Present)
Royal Faith Tabernacle Ministry
Edmonton, Alberta
16011 66th St. NW
Task and Responsibilities
Coordinate the Church Sunday Services on live broadcast through Facebook, YouTube, and Instagram
Do flyers and Communication information from the Pastor's office on the church platforms.
Data Entry Specialist
December 2022 to February 2023
Iron Mountain
14410 121A Avenue
Edmonton, AB T5L 4L2
Task and Responsibilities
Completing standard data entry operations, entering information from paper records onto the computer system, following guidelines and procedures
Reviewing the information for accuracy before entering it into the organization’s computer system
Organizing the transcribed data in spreadsheets and databases, to make it easy to find in the future
Executing many data entry projects simultaneously and prioritizing them in a way that ensures they can meet all the deadlines
Taking customer requests and entering them into a customer relationship management system
Answering questions from colleagues and managers regarding data quality and consistency
Seeking ways to improve data entry efficiency and quality standards
Dietary Worker
January 2023 to March 2023 Aramark Canada Ltd.
9835 112 St NW
Edmonton, AB T5K 2E7
Task and Responsibilities
Provides food service to long-term care and Assisted Living Residents
County Data Entry Master
STARKS Foundation/ PLAN International-LIBERIA
May 2021 – Feb. 2022
Carey & McDonald Streets, Monrovia
Task and Responsibilities
Identify and correct data entry errors to prevent duplication across the system.
Review and update account information on the company computer system.
Adhere to a strict data confidentiality policy to prevent information leakage.
Reply to daily inquiries and requests within a mandatory timeframe to meet the deadlines.
Proofread and edit the document to correct data errors.
Data Entry Administrator
Champions Pharmacy
3886 Princeton Lakeway, Atlanta, Ga 30331
June 3, 2018 – June 4, 2019
Task and Responsibilities
Coding information
Troubleshooting processing errors and achieving goals by completing necessary tasks.
Responsible for complying with data integrity and security policies.
Printing and scanning files and generating reports.
ISP Assistant Manager/Assistant IT Manager
Comium Liberia Inc. 2011 - 2012
Common Building, Congo Town, Monrovia.
Tasks and Responsibilities
Conduct the day-to-day Technical Support of the ISP Support
Supervisor and aid every assigned task given to Field Support Technicians
Plan and supervise all Technical Field Support Tasks
Conduct all installations of the entire ISP network infrastructure
Assist in ISP IP Network Planning
Conduct IP troubleshooting & management on the entire Network.
Supervise, conduct, Monitor, troubleshoot, and restore all active links on the network
Assist in user support relation tasks
Conduct weekly ISP Network Active Point-to-Point devices, Access Points Backup
Place a Team leader role in all major corporate links establishment and connection
Submit weekly tasks report to ISP Unit Manager
IT Supervisor
Comium Liberia Inc. 2010 - 2011
Common Building, Congo Town, Monrovia
Tasks and Responsibilities
Design the IP network for the new 3G network upgrade System
Play a team role in installing, configuring, troubleshooting & maintaining all Microsoft Windows Servers
Provide hardware specification Standards for vendors as well as a hardware installation plan Configure, install & implement, and manage the various catalyst switches on the network Configure switch port to various on the network.
Conduct the entire infrastructure of the entire core network
Conduct all structured cabling on the network
Conduct IP troubleshooting & management on the entire Network.
Control the firewall Server on the Network.
Assist in all networks related functions
IT Coordinator
Comium Liberia Inc. 2008 - 2009
Comium Building, Congo Town, Monrovia.
Tasks and Responsibilities
Design the IP Infrastructures for the new ISP Cloud System
Configure, & implement the new ISP wireless Cloud system
Install, troubleshoot, and maintain the C-Band Satellite Link for the New Cloud System
Configure and install the new MikroTik Router Board as carrier backbone for various links
Configure & install the new MikroTik Omni Router Board as wireless AP for the Cloud
Assign Static IP Addresses for all devices, links, and point-to-multipoint equipment
Monitor and maintain the equipment and conduct remote access & on-site connection to the network.
IT Officer
Comium Liberia Inc. 2006- 2008
Comium Building, Congo Town, Monrovia
Tasks and Responsibilities
Provide technical support to operational computer systems.
Undertake systems analysis and/or systems design and more complex programming tasks.
Liaise with users/clients and advise on various information technology problems.
Evaluate and report on the operating efficiency of computer systems and communications systems.
Supervise staff undertaking the development or maintenance of computer systems.
Investigate and report on the application of new information technology and information technology techniques.
Educational Background
12 April 2023:
Certificate of Participation
Mental Health First Aid Basics (12-Hours)
Mental Health Commission of Canada
1 October 2022:
Certificate of Achievement
CDI College, Edmonton South
ENRICHED ACADEMY
14 July 2009:
Certificate
Management of Sports Facilities & Electronic Score Board
Beijing, People’s Republic of China
Nov. 2002 – Oct. 2004: Certificate Microsoft Office Suite
National Institute of Information Technology (NIIT)
Accra, Ghana
Courses Taken
Programming Approaches & Techniques
Implementing UML & Java Programming Structural Query Language (SQL 7.0)
Certifications and Licenses
12 April 2023: Certification of Participation
Mental Health First Aid Basics (12-Hours)
Mental Health Commission of Canada
(Skills in providing initial help to individuals experiencing mental health problems related to substance misuse, depression, anxiety, trauma, and psychosis)
17 March 2023: Certificate of Completion
Communication Workshop
Norquest College
17 March 2023: Certificate of Completion
Time Management Workshop
Norquest College
17 March 2023: Certificate of Completion
Conflict Resolution Workshop
Norquest College
13 March 2023: Certificate of Completion
Forklift Operator Training AIR Extreme Inc.
18 February 2023: Alberta Driver’s License
Class 7 GDL Learner
28 February 2023: Standard First Aid
Includes AED and CPR Level C
APex Training Solutions