Customer Service Data Entry
Resume:
Angie Flammini
Chugiak, AK *****
**********************@***********.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
3 Bears - Chugiak, AK
August 2021 to November 2021
Provided customer service and sales, completed shift duties, helped reset panels, completed nightly cleaning of food/drink area, end of shift and end of day paperwork, inventory maintenance and stocking. Receptionist/Administrative Assistant
H&R Block - Eagle River, AK
October 2019 to March 2020
Greeting clients in person or phone, answering questions, preparing clients initial paperwork and scheduling for tax advisor, providing/preparing drinks and snacks for clients, keeping entire office space clean and presenting, filing each individual clients folders into Companies general filing cabinets, closed out computers and cash registers at end of day, and completed all cleaning necessities. BUSINESS OWNER
WONDERLAND EMPORIUM - Chugiak, AK
November 2014 to November 2019
Reviewing Sales, Creating business plans, Hiring Staff, Marketing Strategies, Arranging Financing, Inventory Management, Maintain Files and Administrative Records, Customer Service and Vendor Relations, Compile and Maintain Records and Book Keeping, Performing Retail Transactions with Efficiently and Accuracy, Money Management, Maintain Social Media and Company Website. ASSISTANT MANAGER
CHEVERON
June 2011 to June 2014
Train Employees, Monitor Performance of Staff, Scheduling, Assisting Manager in completing Their Job Duties, Customer Service Operations, Monitor and Maintain Store Inventory, Create reports, ASSISTANT MANGER
TESORO
January 2006 to June 2011
Train Employees, Monitor Performance of Staff, Scheduling, Assisting Manager in completing Their Job Duties, Customer Service Operations, Monitor and Maintain Store Inventory, Create reports, Education
College Degree in Accounting
MONTANNA STATE UNIVERSTITY - Bozeman, MT
June 2000 to August 2003
High school diploma
POLSON HIGH SCHOOL - Polson, MT
August 1993 to April 1997
Skills
• Customer service (10+ years)
• excellent customer service skills (10+ years)
• Receptionist (10+ years)
• Retail sales (10+ years)
• Well organized (10+ years)
• Social Media Management (8 years)
• Bookkeeping (10+ years)
• General Ledger Accounting (8 years)
• Accounts Payable (10+ years)
• Tax Experience (5 years)
• Accounting (10+ years)
• Bank Reconciliation (10+ years)
• Account Reconciliation (10+ years)
• Financial Report Writing (8 years)
• Accounts Receivable (10+ years)
• Journal Entries (10+ years)
• Office Management (10+ years)
• Microsoft Dynamics GP (8 years)
• General Ledger Reconciliation (8 years)
• QuickBooks (8 years)
• Financial Statement Preparation (8 years)
• Data Entry (8 years)
Links
http://LINKEDIN.COM/IN/ANGIE-F-961A29101
Assessments
Management & Leadership Skills: Planning & Execution — Familiar May 2019
Planning and managing resources to accomplish organizational goals. Full results: Familiar
Retail customer service — Familiar
November 2022
Responding to customer situations in a retail setting Full results: Familiar
Managing accounts in QuickBooks — Familiar
December 2022
Using QuickBooks software to manage business financials Full results: Familiar
Bookkeeping — Proficient
December 2022
Calculating and determining the accuracy of financial data Full results: Proficient
Management & leadership skills: Impact & influence — Completed December 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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