Customer Service General Manager

Lisa Ridgley

excellent sales person, works great with customer, supervisor experience

Myrtle Beach, SC

Great at working with customers. Great team effort. Excellent sales person. Authorized to work in the US for any employer

Work Experience

General Manager

Krispy Kreme - Myrtle Beach, SC

October 2018 to Present

Budgeting

Sales

Monitoring labor

Making sure great customer service is given at all times Very familiar with eco sure and dhec audits.

Help in events, job fairs, etc

Staff Supervisor

krispy kreme - North Myrtle Beach, SC

September 2010 to Present

Responsibilities

Make sure employees are treating customers with respect. Open store and close

Make sure store is up to standards for inspections Great customer service

Cook

Keep track of sales

daily paperwork

Skills Used

Cleanliness, trustworthiness, and dependability

Department Manager

Walmart - North Myrtle Beach, SC

March 2018 to October 2018

Order

Stock

Zone and maintain

My department. Make sure produce is where it is supposed to go. Make sure every thing is well organized and up numbers match to their home

Price changes

Modular maintenance

Cap 2 Associate

Walmart - North Myrtle Beach, SC

September 2017 to October 2018

Separated freight into different departments, stocked shelves, lead the team Shift Manager (full-time)

Krispy kreme - North Myrtle Beach, SC

October 2010 to October 2018

Open and close store

Make sure employees are trained and know the companies policies. Make sure we are always ready for inspections.

Count money.

Deposits

Help customers.

Cook

Drive thru

Education

High school diploma

Loris High School - North Myrtle Beach, SC

2006 to 2010

Skills

• customer service, management

• Shift Management

• Freight Experience

• Produce Experience

• Load & Unload

• Pallet Jack

• Inventory Control

• Management

• Profit & Loss

• Payroll

• Budgeting

• Food Safety

• Merchandising

• Recruiting

• Sales

• Forecasting

• Retail Sales

• Assistant Manager Experience

• Restaurant Management

• Retail Management

• Kitchen Management Experience

• Store Management Experience

• Kitchen Experience

• Microsoft Word

• POS

• Restaurant Experience

• Sales Experience

• Customer Service

• Strategic Planning

• Operations Management

• Supervising Experience

Certifications and Licenses

Food Handler Certification

Assessments

Attention to Detail — Familiar

June 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Familiar

General Manager (Hospitality) — Proficient

June 2020

Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient

Sales: Influence & Negotiation — Highly Proficient June 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Highly Proficient

Customer Service — Proficient

June 2020

Identifying and resolving common customer issues

Full results: Proficient

Verbal communication — Proficient

May 2021

Speaking clearly, correctly, and concisely

Full results: Proficient

Food safety — Expert

May 2021

Knowledge of proper food and equipment handling safety measures Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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