Professional Overview
YOUSEF ABU ALROB
Operations Manager
Profile
A qualified Operations professional with various certifications, with more than 10 years of experience, and an extensive track record as an operations Manager, Facility Manager, and Business Development Manager in Saudi Arabia and UAE. Specialties
• Project Management
• Strategic Planning
• Marketing & Business Development
• Auditing & Reports
• Contract Negotiations
• Vendor Selection/Management
• Monitoring performance Competitor Analysis
• Clientele Development
• Resource Planning
• Regulation of legal
• Team Building
JORDAN
Amman - Jubaiha
SAUDI ARABIA
Experience
• Experienced, professional operations manager with highly polished facilities management experience, and extensive knowledge of delivering top class services.
• Sophisticated, comprehensive knowledge of providing first class support services (operations, maintenance, soft and hard services) and accreditation in facilities management.
• Excellent communication skills with the ability to build strong relationships and increase customer satisfaction, a thorough understanding of current market trends and competition, and experience in training and mentoring operations staff.
• Planning and implementing operations strategies and experience in executing successful marketing campaigns and leading teams.
Contacts
Facility Manager
Five Moons Co.
Dec 2016 – Aug 2019
Dec 2013 – Nov 2016
Master of Business Administration – MBA in Artificial Intelligence and Blockchain
Istanbul Technic University - Turkey
Ongoing
B.Sc. Banking & Finance Science
Zarqa Private University - Jordan
2010
• Facility Management
• Marketing
• Sales “A” team
• Time Management
• Procurement Management
• Change Management
Arabic
English
adxc3w@r.postjobfree.com
Riyadh – Al Rabwah
Yousef Abu Alrob
Education
Certificates
Languages
Duties and Responsibility:
• Managing +600 SR million annual P&L.
• Directed and developed a staff of 33 project managers, 68 supervisors, and +4000 labor & technicians to achieve the organization's vision, KPI, and cost savings.
• Accountable for all processing, inventory, and outbound operations inside for 68 Projects, private & government projects (facility management, soft & hard services, maintenance).
• Developed, implemented, and tracked operational KPIs with time studies to promote efficiency, accuracy, and lower costs.
• Analyzed, planned, and forecasted monthly and yearly reports, and budgets.
• Reduced and resulting the cost and savings by regulating labor and operating expenses.
• Reorganized shift and staffing models to successfully decrease associate turnover.
• Improving and training the staff to upgrade the quality and ensure that all loops in the standard level.
• Met SLAs, Master Plans, Task Analyses, KPI, Reports.
• Creating automation for a segment of the business.
• Costing & Estimation
• Budgeting
• Microsoft Office System
Professional
• Project Management Professional
(PMP) – Beginner, Intermediate
• Accounting For Non Accountants.
Feb 2010 – Nov 2013
Chief Operation Officer COO.
Spectra Support Services Co.
Aug 2019 – Present
Operation & Development Manager
Macro Business Group.
Business Development (Assistant Manager)
Emaar International.