FARHANA Z. choudhury

***** ***** *** *** #***● Warren, MI 48091● 347-***-**** ● adxc2v@r.postjobfree.com

EDUCATION

M.M COLLEGE OF BANGLADESH

SYLHET, BANGLADESH

**** ** ****

REVELANT COURSES

English, Bengali, Political Science, Philosophy, Islamic History

EXPERIENCE

MGM GRAND

Cage Cashier

Detroit, MI

2022 – Present

●Calculate the totals for customer chips and pay out cash for chips collected

●Ensure the cash drawer is balanced at all times

●Complete customer transactions accurately during shift

●Verify identification of customers requesting cash advances

MACYS QUEEN CENTER MALL

Customer Service and Cashier Associate

New York, NY

2017 – 2022

●Fulfilled online orders as customers requested

●Guided customers through credit card applications

●Listened to customers’ concerns and also handled complaints and returns for merchandise

●Reviewed customer accounts and transactions per customer request

US POSTAL SERVICE

PSE Mail Processing Clerk

New York, NY

2020 – September 2020

●Sorted outgoing and incoming mail by zipcode

●Provided services at public window

Dr. Vinit Shah’s Dental Office

Front Desk and Doctor’s Assistant

New York, NY

2017 – July 2017

●Interacted with customers and patients

●Assisted the doctor during patient treatments

JCPENNEY QUEENS CENTER MALL

Customer Service Associate

New York, NY

2005 – 2017

●Provide customer service through listening to customer concerns

●Fulfilling online orders for customers

●Opening ICAPs for customers

●Organizing of floor merchandise

PRESCHOOL OF AMERICA

Infant Class Teacher

New York, NY

2011 – 2012

●Took care of and looked after the young children

GENOVESE DRUG STORE

Customer Service Associate

New York, NY

2000 – 2001

●Provided customer service

●Assisted customers in finding the right product

●Scanning of store merchandise

SONALI BANK BANGLADESH

Clerk

Syhlet, Bangladesh

1993 – 1995

●Providing customer service

●Administrative work including filing

ADDITIONAL INFORMATION

●Computer Skills: Proficient in Microsoft Word

●Language Proficiencies: Bengali, Hindi, English

●Highly organized and motivated with a positive attitude

●Able to handle multiple assignments and thrive in a challenging environment

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