Monique Kirton, MBA, CSM

*** ***** **** ******

Arverne, NY 11692

adxc2s@r.postjobfree.com

https://www.linkedin.com/in/monique-d-kirton-mba-csm-4915935

Cell: 404-***-****

Home: 718-***-****

SUMMARY OF SKILLS

A senior IT professional with over 17+ years of experience in managing IT and Infrastructure projects while leading cross-functional resources to optimize enterprise technology. Delivered high-quality hardware/software development and global IT infrastructure projects for Fortune 500 companies and government clients, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability to achieve project milestones.

CERTIFICATE: CERTIFIED SCRUM MASTER (09/14 to Present)

CORE STRENGTHS

Project Management

Microsoft Office Suite

Relationship Management

Technology Integration

Knowledge Sharing

Vendor Management

Customer Service Relations

Microsoft Project 2010

Visio & Share Point

Conflict resolution

Stakeholder management

Teambuilding

Team Leader

Negotiation skills

Business Analyst

Communication skills

PROJECT MANAGEMENT METHODOLOGY

Scrum

Software Development Life Cycle

PROFESSIONAL EXPERIENCE

NYC Department of Education – New York, NY 05/16 to Present

Project: New York City Department of Education (DIIT)

Role: Senior Technical Project Manager

(Technical & Infrastructure Projects)

Senior Project Manager, managing several projects including the Lightower Circuit Conversion Project with a budget of (40M), Enterprise Storage Conversion Project of (2.7M), Compromise Security Assessment Project and many more project that are mayoral initiatives

Directs and oversees the Project Management Lifecycle to oversee successful completion of projects goals and objectives

Responsible for facilitating all project meetings, and all PMO related documentation as it relates to each project

Manages and supervise Field Service Project Managers, Internal Engineers and Deployment Engineers working on the same project

Partner with Technical Leads to build and manage DIIT project portfolios, including the overall pipeline and capacity plan. Manages the development and implementation of an integrated approach for effectively and efficiently planning and managing DIIT’s initiatives.

Identifies project risk and mitigation strategies and communicate upward to DOE leadership

TEKsystems – New York, NY 05/16 to 08/17

Project: New York City Department of Education (DIIT)

Role: Senior Technical Project Manager

(Technical & Infrastructure Project)

Senior Project Manager, managing the overall Lightower Circuit Conversion Project (converting over 1331 plus Verizon circuits into new Lightower circuits in schools throughout the 5 boroughs in New York City).

Senior Project Manager responsible managing the Enterprise Storage Migration Project (2.7M)

Responsible for facilitating all project meetings, and all PMO related documentation as it relates to each project

Managed and supervised Field Service Project Managers, Internal Engineers and Deployment Engineers working on the same project

Single Point of Contact for providing project updates and feedback to all management and upper level management

Single Point of Contact for vendor management

Matlan Silver - Bridgewater, NJ 01/16 to 05/16

Project: McGraw Hill (2016)

Role: Senior Network Security Project Manager

Senior Project Manager for Network Security new and existing initiatives

Manage Program budget, risks and issues using risk templates and problem solving techniques

Responsible for resolving risks and issues in a timely fashion to prevent minimal to no impact upon committed timelines.

Managed IT/Security project plans using SharePoint, MS Project, Visio and Microsoft Excel

Reported to upper management the status of the project using PowerPoint presentation

Used MS Project, Excel, and Visio for creating all documentation

Project: ADP – Automated Data Processing 01/15 to 12/15

Role: Senior Technical Project Manager

(Corporate Real Estate & Infrastructure Projects & Initiatives)

Senior Project Manager for Corp Real Estate initiatives new and existing infrastructure build-outs, including servers.

Managed, planned, coordinated and facilitated over 15 projects simultaneously coordinated and facilitated projects.

Coordinated and managed the IT Project Budget for all projects

oImplemented projects totaling 13.5 million dollars

Interfaced with Corporate Real Estate Senior project managers, Business Unit Owners and vendors.

Supervised Network & Voice engineers on all aspect of the project. Managed the preparation of the IT budget and oversee provisioning and procurement of Voice and Network circuit and equipment orders.

Managed multiple projects simultaneously from project inception to completion & lesson learned

Executed and implemented projects such as Data Center consolidation, relocated associates and restack network equipment

Implement the Waterfalls and PMBOK methodologies

Maintained and ensured that best practices and project methodologies are followed

Secured IT project resources and track all tasks and deliverables

Managed IT project plans via Planveiw Enterprise, MS Project, Visio and Microsoft Excel

Reported to upper management the status of the project

Acted as the “front door” for the implementation of VoIP, Avaya Phones, Polycoms, and Wireless LAN Controllers, Cisco switches, etc.

CGI Technologies and Solutions, Incorporated-New York, NY 06/13 - 12/14

Project: New York City Department of Buildings – New York, NY

Role: Project Manager / Business Analyst

Demonstrated leadership by managing multiple projects from initiative to completion

Provided project updates and project meeting feedbacks to New York City Department of Buildings CIO, Assistant CIO and Acting Commissioner

Attended all business related meetings, lead presentations and facilitated meetings

Provided guidance and support to business partners engaged with project to ensure best practices and project methodologies are being followed

Executed project and managed project team using the Work Break Down structure and project schedule

Performed resource management including forecasting resource requirements and resource consumption analysis

Project: Project: NY Human Resource Administration – Brooklyn, NY 06/12 - 06/13

Role: Project Manager / Business Analyst

Provided project updates and project meeting feedbacks to HRA’s Assistant Deputy Director and Deputy Director on over 15 projects

Acted as lead project liaison, facilitated assistance and training on Enterprise Vault to over 1600 users, including all deputy and assistant deputy commissioners, center directors, managers and staff of HRA

Conducted resource planning and budgeting; tracked cost to ensure adherence to budgetary limitations

Managed projects migrations such as Oracle 11g, HP and Hitachi Proof of Concept implementation and many other ongoing projects in the Management Information Systems department at HRA

ABC Group Day Care Inc. 09/08 - 05/12

Role: Owner/President

Dynamic entrepreneur who utilized creativity, leadership and teamwork to design and execute solutions that created customer values

Created and implemented new ideas, tasks and strategies that lead to business success

Developed and handled marketing and budgets for my business.

Founder/CEO of ABC Academy Group Day Care Inc.

SciVantage, New York, NY 04/08 - 09/08

Project: Bank of America Investment

Role: Infrastructure Project Manager

Managed infrastructure projects successfully from conception to implementation

Created project plans, schedules and timelines for all projects. Allocated resources, tasks and set up start and finish dates with actual start and finish dates for each project

Coordinated and lead daily project initiation meetings and officiated status updates meeting for the all project stakeholders and senior managers

Conducted resource planning and budgeting; tracked cost to ensure adherence to budgetary limitations

Worked with projects such as Oracle 9i to Oracle 10G Migration, LAN Closet Expansion

Used F5 Load balancers to maintain internet users connection and balance site traffic while primary site was brought down for testing / Used 2par InServ Storage Server for storage and back up Oracle 9i data / all work was performed successfully with little to no end user complaints / configured and tested successfully BGP traffic to run on 3 Cisco 7206XVR routers for Chicago, New York and Texas sites

Project: Department of Housing Preservation and Development (NYC) 01/08 - 04/08

Role: Project Manager – Book Keeper (The Family Self-Sufficiency Program)

Used ad hoc and standard system reporting tools, run and analyze monthly escrow listings and postings and investigate any unusual transactions or balances; remediate any data irregularities and report this activity monthly

Monitored monthly certification reports and audit corresponding escrow accounts and adjust balances as necessary

Equant Inc/Orange Business Services (OBS) – Atlanta, GA 06/01 – 01/08

Role: Project Manager/Junior Project Manager/Team Lead

Managed several large projects that involved network implementation of both hardware and software

Used Microsoft Project for technical documentation and to manage the project plans

Made sure that project deliverables were on time and within the budget target range

Interfaced with the customer and the stakeholders to clarify and resolved project dissatisfaction at the end of each project period conclusion

Learnt and promoted new technical skills among team to enhance more successful project results

Assisted with system installation that included VOIP Network installation and network design

Used Visio to create network templates and diagrams for demonstration purposes

Used Microsoft Suite, mainly Word and Excel to create documents of customer network locations, number of Cisco routers, date installed, Solaris, AS/400, Windows Server, Linux and Macintosh platforms

Installed and configured MPLS protocol to run on Frame Relay Switches and Router configured to run Frame Relay

RHI Consulting at Sita/Equant, Inc. – Bohemia, NY 09/98 – 06/01

Role: Project Coordinator/Network Analyst

Microsoft Project was used to manage multiple projects schedules and timelines

Created sample network layout to demonstrate to co-workers using Microsoft Project, Visio and for documentation, Microsoft Word and Excel were used. Assisted with the implementation and provisioning of several WAN networks to support over 3,000 plus users

Compiled a technical Manual using MS Word of all technical troubleshooting done by the Help Desk Department, for lessons learnt and, for reference by future help desk analysts

Education and Training

MBA Project Management Keller Graduate School of Management Decatur, GA 2004

Project Management Certificate Keller Graduate School of Management Decatur, GA 2004

BS Management Information Systems City University of New York New York, NY 1997

Professional Affiliations

Member of Project Management Institute New York Chapter 2004 to Present

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