CURRICULUM VITAE

loyce kanyunyuzi

Waitress

Mobile : +971-*********

Email : adxc2c@r.postjobfree.com

Al-Rigga, Dubai, UAE

BIO DATA:

Date of Birth : 08/08/1993

Gender : Female.

Marital Status : Married

Nationality : Ugandan.

Visa Status : EMPLOYMENT VISA.

CAREER OBJECTIVE.

To work in a challenging environment, where l will be able to exhibit professionalism in delivering excellence customer service to the guests leaving them with memorable good experience of coming in fulfillment company goals and objectives.

PROFESSIONAL SKILLS.

Good Customer service

Interpersonal Skills

Sales and marketing

Phone etiquette and Soft Skills

Good leadership abilities

Communication Skills

Adaptability with multinational environment

WORK EXPERIENCE.

Katsuya Causal Dining Restaurant currently promoted to Hostess under Alshaya Group -2018 to Present, Abu Dhabi.

Mac Donald’s restaurants as a cashier from 2020-2021 Duties and Responsibilities as Hostess

Greeting guests as they enter, and putting them on a waiting list as necessary.

Providing guests with menus and answering any initial questions.

Seating guests at tables or in waiting areas.

Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.

Engaging with guests to ensure they're happy with food and service.

Responding to complaints and helping to resolve them.

Answering phone calls, taking reservations and answering questions.

Helping out with other positions in the restaurant as needed.

Providing great customer service.

Duties and Responsibilities as Waitress include;

Provide customers with menus.

Take customer orders and relay this to the kitchen.

Serve food and beverages to customers.

Listen to any complaints and inform to my superiors.

Prepare bills and process payments.

Front Desk Manager at Khalifa Medical Hospital Dubai 2016 – August 2018 Duties and Responsibilities

Greet visitors warmly and make sure they are comfortable.

Give visitors badges and direct them to where they can sign in.

Collect and distribute parcels and other mail.

Perform basic bookkeeping, filing, and clerical duties.

Contributes to team effort by accomplishing related results as needed. KMART SUPPERMARKET in Kampala Uganda as sales Associate from 2014-2015, my roles were;

Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

Operating cash registers, managing financial transactions, and balancing drawers.

Doing all other related activities and duties in fulfillment of Company goals. Educational Background.

Year Institution Award

2012 - 2014 Seta College School in Uganda Degree in hospitality Management

2008 -2011 Kigezi High School in Uganda High School Diploma

(Advanced Uganda Certificate of Education)

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