Teresa D Zaras

**** ****** ***** ***** #*

Killeen, TX 76549

Cell 949-***-**** Email: adxc14@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

Twenty years of customer service/managerial experience and ten years mortgage industry experience. Consistently commended for exemplary performance, strong work ethic and ability to work well independently as well as with others.

EMPLOYMENT HISTORY

09/18 – Present

Killeen Independent School District, TX

Volunteer Worker (Skipcha Elementary and Union Grove)

Librarian Assistant

●Organize and reshelf returned items.

●Teach children how to use the library resources.

●Perform routine tasks such as answering phone calls and organizing files.

●Use and maintain computer library databases to help locate library books.

PTO

●Co-chair yearbook

●Organize and decorate school events

●Fundraisers, participate in all or some events.

Media Center

●Assist teachers with projects such as laminating, decorations for concerts, copies, etc.

Kitchen

●Prepared food according to the menu. Followed all standard procedures high quality in food product and wore proper attire and shoes. Ensured that all preparation utensils and serving dishes were sanitized. Also monitored and assisted students during lunchtime.

Orchestra/Choir

●Monitor the students at concerts and all orchestra events.

01/13 – 07/18

New Life Crisis Pregnancy Center Leesville, LA

Volunteer Worker

●Assisted customers with inquiries, such as location of merchandise.

●Gave suggestions on needs.

●Help load and stocked shelves as needed for clients.

●Performed various clerical duties, as needed.

11/12 – 07/13

Shop Rite Leesville, LA

Cashier

●Assisted customers with inquiries, such as location of merchandise.

●Cashier, and gave suggestions on needs.

●Help load and stocked shelves as needed for clients.

02/12 – 12/12

Lowe’s Leesville, LA

Customer Service Representative/Cashier/Receive and Stocker

●Assist customers with inquiries, such as location of merchandise.

●Gave suggestions on their projects.

●Unloaded trucks and stocked shelves as needed for customers.

●Assisted customers with returns and exchanges.

●Assisted in all departments such as tools, paint, electrical, inside and outside lawn and garden, flooring, front cashier, assembler and plumbing.

●Performed various clerical duties, as needed

09/03 – 09/10

TRS, Inc.

Augusta, GA

Lease Store Manager/Account Manager/Customer Service Representative

●Executed new loan sales and processing.

●Oversaw and performed all tasks pertaining to billing and collections.

●Performed all tasks pertaining to new customer information verification.

●Responsible for meeting branch end of month sales goals.

●Responsible for orientation and training of new associates.

●Assisted with overseeing and training of operations of other branches.

●Performed various clerical duties, as needed.

Key Accomplishments

Consistently recognized for meeting or exceeding end of month sales goals.

05/00 – 03/03

Argent Mortgage

Orange, CA

Underwriter/Loan Processor/Account Manager

●Responsible for collecting, reviewing and evaluating loan conditions.

●Performed loan approvals through DU/LP.

●Handled all tasks pertaining to order subordinations, payoff demands, flood certifications and HUD’s.

●Initiated and reviewed appraisals.

●Maintained communication with all lenders and borrowers.

●Performed various clerical duties as needed.

Key accomplishments

Recognized for reaching 3.5 Million in monthly underwriting.

EDUCATION

SOUTH GATE Diploma 1992

South Gate, CA

DOWNEY ADULT BUSINESS CAREER CENTER

Medical Billing

Downey, CA Certified 1994

STATE LIBRARY OF LOUISIANA

Microsoft Excel, Word and Power Point 2012

Leesville, LA Certified 2012

KISD Media Center Certified 2019

LANGUAGE

Fluent in English and Spanish (Both verbal and written communication skills).

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