Customer Service Call Center

Jones louis

Objective

I am a customer service professional with over 7 years of call center

experience. I have developed communication, problem solving and time management skills to provide excellent customer service. I am able to work in a fast and dynamic environment while maintaining a constant quality of service.

Experience

Arise - [October 1, 2018 to January 30, 2022]

- Answer incoming and outgoing calls from customers

- Identify and resolve customer issues using problem solving skills

- Provide accurate information on company products and services

- Respond to customer inquiries

Liveops - [February 1, 2022 to March 31, 2023]

- Manage incoming calls from customers and emails sent by customers

- Identify and resolve customer issues using problem solving skills

- Provide information on company products and services

- Respond to customer concerns in a friendly and professional manner

- Achieve and exceed performance targets

Education

Highschool

Language

English

Skills

Effective Communication

Problem-Solving Adaptability

Time Management

561-***-****

************@*****.***

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