Salesforce Developer Administrator
Resume:
Stephen Suresh Pushparaj Jesuraj
*******@*****.***
LinkedIn Profile: https://www.linkedin.com/in/stephen-suresh-pushparaj-jesuraj/
Trailblazer. me: https://trailblazer.me/id/stephen81jesuraj
PROFESSIONAL SUMMARY
●3+ Years of IT experience in Saleforce.com and force.com.
●Have experience in Production support for Salesforce.com CRM Platform and Apex Technologies.
●Experience in Administration, Configuration, Implementation, Lightning, and support experience with Salesforce platform.
●Strong knowledge of Data model, Schema builder, workflow, Process builder and Flows.
●Experience in creating SOQL, SOSL, Apex triggers, Batch Apex and Apex class.
●Experience in creating UI using Visualforce, Aura and LWC.
●Experience in the complete life cycle of project development (SDLC) including System Analysis, Design, Development, Testing, Deployment and Agile methodologies.
●Proficient knowledge in executing business logic and process automation declaratively.
●Customize applications for mobile use and Lightning.
●Good knowledge about CPQ object data model (object relationships, twin fields, data migration, localization)
●Good knowledge of CPQ package level settings and managed packages.
●Created Quote to Order, Email Template, Quote Template, Product configuration, MDQ, Discount set up, Advanced Approvals, Product Bundle, Price rule, and Product rule.
●Excellent Team player with effective communication, problem-solving skills and willingness to learn and master new Technologies quickly.
EDUCATION
M. Phil. – Master of Philosophy, Annamalai University, India.
M.Sc. – Master of Science, Loyola College, Chennai, India.
B.Sc. – Bachelor of Science, Loyola College, Chennai, India.
PROFESSIONAL CERTIFICATION
Salesforce Certified Associate
Salesforce Certified Advanced Administrator Certification
Salesforce Certified CPQ Specialist Certification
Salesforce Certified Platform App Builder Certification
Salesforce Certified Platform Developer-1
Salesforce Certified Administrator
LinkedIn - Learning Salesforce CPQ
Graphic Design Course - WVOC-LAUSD, Woodland Hills, CA
ESL Advanced Low Course - WVOC-LAUSD, Woodland Hills, CA
SKILLS
Salesforce Technologies: Salesforce CRM, Salesforce Sales cloud, Salesforce service cloud, Salesforce CPQ, Apex language, Apex Classes/Controllers, Apex Triggers, SOSL, SOQL, Scratch Orgs, Workflow, Process Builder, Flow, Reports and Dashboards, Data model, Schema builder, Custom Objects, Custom fields, Validations, Roll up summary, Approval Process, Web to Case, Web to Lead, Omni channel, Assignment Rule, Auto-Response Rule, Duplicate Management, Quote to Order, Quote Template, Template Content, Email Template, Multi-Dimensional Quote, Twin fields.
Salesforce Tools: Force.com IDE Plug in, Force.com Data Loader, Force.com Platform (Training, Sandbox and Production)
Third Apps with Salesforce: Salesforce Inspector, Conga, Zuora, Slack, Visual Studio Code and dataloader.io.
Web Technologies: HTML5, CSS3, JavaScript, JSON, XML, SOAP, REST
Programming Languages: APEX, HTML
Custom Integration: Outbound Messages, Field updates, Reports, Custom Objects, Custom settings.
WORK HISTORY
Project Name: Pharma Company
Location: Remote, USA
Role: Salesforce Developer/Administrator
Nov 2022 – Present
Project Description: This project involves working on the conversion of Microsoft office into Salesforce for a company which works on lead to purchase orders.
Responsibilities:
●Creating Profiles, Tab, Custom objects, Formula fields, reports and dashboards.
●Process of Lead automation to Account, contact and opportunity via Flow.
●Created Purchase Order on the successful conversion of Opportunity.
●Created Reports and dashboards for the Sales User and Sales Manager.
●Data migration of the available records to the Pharma app.
Project Name: Salesforce CPQ
Location: Remote, USA
Role: Salesforce CPQ Analyst
April 2022 – Aug 2022
Project Description: This project involves working on the received CPQ cases with analysis and to provide required technical solutions to close it or for more complexity to escalate to a higher Tier.
Responsibilities:
●Involved in a thorough study on the case history to understand the requirement.
●Worked in Creating, Responding and closing the Salesforce case tickets.
●Created Reports and dashboards for the Salesforce case tickets.
●Reach out to the submitter for any further information required on the cases.
●Categorize the received cases to trending categories for educating the Users.
●After analyzing the technical solution for the received cases will be informed to the User.
●Worked on Quotes and Billing on request from submitter.
●Created Quote to Order, Email Template, Quote Template and Quip Text.
Environment: Lightning Component, CPQ, Apex Triggers, SOQL, SOSL, Custom Objects, Custom Fields, Validations, SLDS, Zuora, Conga, Salesforce Inspector and App Builder.
Project Name: SCL Project
Location: Remote, USA
Role: Salesforce Developer
December 2021 – April 2022
Project Description: This project involves conversion of ERP model in SCL (Electro Circuit Board) company into Salesforce. A Product that will be available in App Exchanger in future for use.
Responsibilities:
●Involved in a feasibility study during the discovery phase of the project.
●Prepared Data Model based on the feasibility study.
●Designed, developed lighting components and Apex classes.
●Customized Validation Rules to achieve complex business functionality.
●Created Custom Objects for error handling on the server end.
Environment: Lightning Component, Apex Classes, Apex Triggers, SOQL, SOSL, Custom Objects, Custom Fields, Validations, SLDS, Static resources, Package creation and App Builder.
Project Name: Data backup component
Location: Remote, USA
Role: Salesforce Developer
April 2021 – Nov 2021
Project Description: This project involves creating a data backup component for storing data into AWS. It is used to take backup for the required sObjects records into AWS. A Product that will be available in App Exchanger in future for use.
Responsibilities:
●Designed, developed lighting components and Apex classes.
●Created Custom Objects for error handling on the server end.
●Developed User Interface using the CSS, HTML tags and used JavaScript for front-end validation.
●Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
●Experience in working with Collections like List, Set and Map.
●Handling Custom Events in the Lightning Component Framework.
●Created and Debugged Lightning Components, building with Lightning App Builder with the new Lightning Design System.
●Experience in working on different deployment tools including Change sets, Force.com IDE (VS Code).
●Knowledge in AppExchange Applications for integrating with third party applications.
Environment: Lightning Component, Apex Classes, Apex Triggers, SOQL, SOSL, Custom Objects, Custom Fields, Validations, SLDS, Static resources, Package creation and App Builder.
Project Name: Patient Portal Application
Location: Remote, USA
Role: Salesforce Developer
September 2020 to March 2021:
Description: This project was done as part of the Salesforce training program by HuMetis and Cloud-Q. This project is to develop an application for scheduling / rescheduling appointments for the Patients, assigning Doctors and completing Patient’s Payment.
Responsibilities:
●Closely worked with the SalesForce.com team while implementing the solutions for the requirements.
●Developed several Triggers, Apex classes and Visual force pages as part of the application development.
●Designed, Implemented the Custom objects, Page layouts, Custom tabs, Components to suit the needs of the application.
●Created various profiles and configured the permissions based on the organizational hierarchy requirements.
●Designed Validation Rules to maintain data quantity and data consistency.
●Implemented pick lists, dependent picklists, lookups, validation, and formula fields to the custom objects.
●Created email templates and outbound emails using Visual force for the clients and customers.
●Writing Test cases with code coverage of 85 – 100%.
●Used SOQL, SOSL queries and DML operations for data manipulation and kept Governor Limits in consideration.
●Create Lightning Page Layouts, Search Layouts to organize fields, custom buttons and other components on a Record Detail and Edit pages.
●Deployed the code using Change Sets from UAT to Production org.
Salesforce Training details:
May 2020 to August 2020:
Salesforce Developer – Undergone 4 months of training on Salesforce Developer program conducted by HuMetis Technologies and Cloud-Q
February 2020 – April 2020:
Salesforce Administrator – Undergone 3 months of training on Salesforce Administrator program conducted by HuMetis Technologies and Cloud-Q
Environment: Saleforce.com platform, Apex Classes, Apex Triggers, Validation Rules, Visualforce Pages, HTML email Templates with letter heads, Workflow, Custom Objects, Custom Tabs, Sales Cloud, Sandbox.
Other experiences:
2019 – 2020 Volunteer - Media Internship, Praise God TV, USA
●I have experience in Video Editing using Adobe Premiere, Final Cut and iMovie and creating Logo using Adobe Photoshop.
●Created subtitles for videos in both English and Tamil.
2005 – 2014 Officer Production Curing, MRF Tires ARK, India
●Monitored Production of Tires as per requirement of the simulation plan on a daily basis. Managed Output percentage, loss analysis, defect follow up and coordinating with other departments.
●Supervised 2 Production supervisors, 150 workers, 220 curing presses, accessory machinery for finished tires and ensured good tires were transferred to the shipping department.
●Ensured Operations of SOP followed
Special Skills and Accomplishments
●Four Star Ranger Badge holder in Salesforce Trailhead.
●Won four times winner in Trailhead Quest Contest challenge.
●Received award from MRF management for highest production in a day.
●Trained in 5s Concepts, Management soft skills programs and TPM activities.
●Received Kaizen award for maximum number of Kaizen registered in a month.
●Represented as internal auditor of ISO and OHSAS.
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