Customer Service Care Technician
Resume:
SUMMARY
SKILLS
EXPERIENCE
PEDRO
ORTIZ
**************@*****.***
Tampa, FL 33619
Detailed Accounting Assistant with 30 years of hands-on experience assisting with handling various accounting duties and procedures. Well-educated in reconciliation, bookkeeping and revenue recognition. Innovative collaborator focused on adding value through measurable outcomes. Hardworking individual bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
• Tax Preparation
• 10-Key Proficiency
• Revenue Tracking
• Invoice Processing
• Safe Food Handling
• Verbal and Written Communication
• Microsoft Office
ACCOUNTING SPECIALIST 12/2021 to 12/2022
BROTHER'S AUTO SALES - TAMPA, FL
Verified and posted account transactions to prepare checks and maintain accounting ledgers.
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• Tracked income and expenses for business using accounting software. Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
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• Prepared weekly payroll for team of salaried and hourly employees. Assisted internal accounting team in checking financial statements for accuracy to produce reliable reports.
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Managed accounts payable, accounts receivable, bank reconciliations and payroll function.
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LAWN CARE TECHNICIAN 02/2020 to 10/2021
POLO LAWNCARE AND LANDSCAPING SERVICES - Tampa, FL Conducted yard maintenance tasks according to contract and to meet customer satisfaction.
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• Used hand-held tools to maintain green spaces.
• Pruned trees and bushes to improve visibility and shape.
• Cared for lawns by mulching, aerating, weeding or grubbing.
• Trimmed or edged around flower beds, walks, or walls.
• Planted trees, shrubs, bushes and flowers in decorative planters and displays.
• Decorated gardens, paths and beds with stones or plants.
• Pruned and trimmed trees and hedges with shears, pruners, or chain saws. COOK 10/2019 to 04/2020
Pizza Hut - Tampa, FL
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
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• Organized food preparation stations and regularly replenished supplies. Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
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• Topped crust with sauce, meat, cheese and vegetables.
• Retained consistent quality and high accuracy when preparing identical dishes EDUCATION AND
TRAINING
every day.
• Prepared breads, subs, salads and other menu items.
• Cut pizzas using rocking pizza cutter tool.
Modified standard recipes to address customer requests for substitutions or allergen concerns.
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Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
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Operated large-volume cooking equipment to grill, bake and fry food items quickly for customers.
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TAMPA COLLEGE - Tampa, FL
Bachelor of Science
ACCOUNTING, 06/1994
LANGUAGES Spanish:
Native/ Bilingual
English:
Native/ Bilingual
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