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Customer Service Care Technician

Location:
Tampa, FL
Posted:
May 25, 2023

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Resume:

SUMMARY

SKILLS

EXPERIENCE

PEDRO

ORTIZ

adxbt8@r.postjobfree.com

813-***-****

Tampa, FL 33619

Detailed Accounting Assistant with 30 years of hands-on experience assisting with handling various accounting duties and procedures. Well-educated in reconciliation, bookkeeping and revenue recognition. Innovative collaborator focused on adding value through measurable outcomes. Hardworking individual bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

• Tax Preparation

• 10-Key Proficiency

• Revenue Tracking

• Invoice Processing

• Safe Food Handling

• Verbal and Written Communication

• Microsoft Office

ACCOUNTING SPECIALIST 12/2021 to 12/2022

BROTHER'S AUTO SALES - TAMPA, FL

Verified and posted account transactions to prepare checks and maintain accounting ledgers.

• Tracked income and expenses for business using accounting software. Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.

• Prepared weekly payroll for team of salaried and hourly employees. Assisted internal accounting team in checking financial statements for accuracy to produce reliable reports.

Managed accounts payable, accounts receivable, bank reconciliations and payroll function.

LAWN CARE TECHNICIAN 02/2020 to 10/2021

POLO LAWNCARE AND LANDSCAPING SERVICES - Tampa, FL Conducted yard maintenance tasks according to contract and to meet customer satisfaction.

• Used hand-held tools to maintain green spaces.

• Pruned trees and bushes to improve visibility and shape.

• Cared for lawns by mulching, aerating, weeding or grubbing.

• Trimmed or edged around flower beds, walks, or walls.

• Planted trees, shrubs, bushes and flowers in decorative planters and displays.

• Decorated gardens, paths and beds with stones or plants.

• Pruned and trimmed trees and hedges with shears, pruners, or chain saws. COOK 10/2019 to 04/2020

Pizza Hut - Tampa, FL

Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

• Organized food preparation stations and regularly replenished supplies. Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.

• Topped crust with sauce, meat, cheese and vegetables.

• Retained consistent quality and high accuracy when preparing identical dishes EDUCATION AND

TRAINING

every day.

• Prepared breads, subs, salads and other menu items.

• Cut pizzas using rocking pizza cutter tool.

Modified standard recipes to address customer requests for substitutions or allergen concerns.

Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.

Operated large-volume cooking equipment to grill, bake and fry food items quickly for customers.

TAMPA COLLEGE - Tampa, FL

Bachelor of Science

ACCOUNTING, 06/1994

LANGUAGES Spanish:

Native/ Bilingual

English:

Native/ Bilingual



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