Georgiana PETRESCU

** ****** ***** ******; Toronto, ON, M8W 3E9

437-***-****; adxbsk@r.postjobfree.com

www.linkedin.com/in/georgiana-petrescu-4742b56b

OBJECTIVE: I am highly motivated by playing a part in serving the community with the highest level of integrity, dedication and honesty. With my skills and abilities, I would be happy to have a positive contribution to your organization.

HIGHLIGHTS

●Over 4 years of professional experience in Office Administration

●Successfully managed a high volume of workload in a fast paced environment; excellent organizational skills such as prioritizing task

●Analyzed and optimized the work process by implementing strategies; reduced the time of tasks accomplishment by 10%

●Able to obtain credible information for researches, analyze data; efficiently diagnosed information by identifying and highlighting key points for revision on various documents

●Developed relationships (professional network); have proved client focuses, enhanced customer service competences; open and distributed incoming regular / electronic mail and other material, co-ordinated the flow of information internally

●Scheduled and confirm patients’ appointment, test and operative procedures; prepared and maintained charts, and filed all test results and correspondence and filled all test results

●Effectively handled incoming and outgoing calls ( more than 40 per day); prepared and maintained exam rooms for visits and ordered supplies as requested

●Maintained office filing system, retrieved files and other important documents

●Languages: English and Romanian; strong interpersonal awareness and communication competencies (oral and written)

●Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint), Adobe Acrobat Reader, social media (Facebook, LinkedIn, Twitter, Skype, Instagram, WhatsApp, Viber, Facetime, Google+, YouTube); extensive knowledge in the use of Internet browsers such as Yahoo, Gmail, Mozilla Firefox, Internet Explorer, Google Chrome, Safari; travel fare aggregator and meta search engines such as Expedia, Booking, Cheap flights, Trivago, etc.

●Capable to make best decisions; having a sound judgment, capable of understanding different points of view and having excellent problem solving skills

●Able to manage time, stressful situations, provide empathy, give constructive feedback and capable of multitasking; dedicated hard worker, self-motivated and creative individual team player; able to work independently with minimal supervision as well as in a multicultural team

●Demonstrated strong organizational competencies, critical / analytical thinking, flexible and excellent reasoning; maintained a positive attitude; sociable, honest, reliable / dependable and self-confident

●Having a strategic and innovative thinking, often innovated through analyses and ideas

●Dependable to work under minimal supervision and capable of multitasking efficiently while establishing priorities; protect company’s values by being discrete and keeping information confidential; serving through integrity and respect

●Proved engagement, have worked effectively with people, organizations and partners

●Follow instructions and to quickly adapt to new situations

●No criminal record; possess a valid Canadian Driver’s Licence

●Willing and capable to work overtime and to travel as required; available for any location in Ontario and able to relocate immediately

PROFESSIONAL EXPERIENCE

●Administrative Assistant / Receptionist 2017– 2020

Dr. Adina Stefan & Association Family Dentistry Professional Ontario, Canada

−Performed bookkeeping tasks such as preparing invoices, insurance papers, etc

−Verified insurance coverage and assisted the billing department with processing claims

−Prepared dentist calendars, and processed all dictated clinical notes

−Scheduled patients’ appointments, tests and operative procedures, prepared and maintained charts, and filed all test results and correspondence

−Knowledge about AbelDent software

−Directed patients to the lab area for scheduled blood work and other testing

−Communicated test results to patients when directed by physicians or nursing professionals

−Distributed internal mails

−Maintained office filing system, retrieved files and other documents as required

−Effectively handled high volume of incoming and outgoing calls

−Maintained registration documents

−Preparing, typing updating data, editing correspondence, invoices, presentations, brochures, publications, reports and other documents

−Collecting and compiling data statistics and other information to support research activities

−Making arrangements, preparing agendas and papers for consideration and presentation

−Setting up and maintaining manual and computerized information systems

−Opening and distributing incoming mails, emails, and coordinating the flow of information internally; in charge of ordering office supplies and manage inventory

−Organize meetings; record and prepare minutes of meetings

●Medical Administrator / Office Assistant / Receptionist 2012 - 2015 Alternative Link, Massage Therapy and Wellness Clinic, Scarborough, Ontario

−Performed bookkeeping tasks such as preparing invoices, insurance papers, etc.

−Received and processed 15-20 payments per day by cash and credit cards; ensured that receivables were collected promptly

−Provided information in person or by phone; performed clerical duties and maintained front desk security during the schedule

−Created invoices, processed OHIP, non-OHIP and third party billing, created invoices

−Validated OHIP and third party billing cards through online tracking

−Verified insurance coverage and assisted the billing department with processing claims

−Prepared physician calendars, and processed all dictated clinical notes

−Scheduled patients’ appointments, tests and operative procedures, prepared and maintained charts, and filed all test results and correspondence

−Directed patients to the lab area for scheduled blood work and other testing

−Communicated test results to patients when directed by physicians or nursing professionals

−Distributed internal mails (15 daily)

−Maintained office filing system, retrieved files and other documents as required

−Effectively handled high volume of incoming and outgoing calls

−Maintained registration documents

−Wrote and distributed around 25 emails per day, faxes and forms

−Maintained the filing system

−Completed data entry and updated patient visits and orders supplies as requested

−Maintained positive patient relationships through a respectful, calm and professional manner

−Ordered office supplies and maintained inventory

●Office Administrator 2000- 2008

SC Megainvest SRL, Romania

−Tasks included: organizing stocks as well as managed inventory; received and processed warehouse orders

−Prepared work schedules and procedures

−Examined internal ingoing and outgoing shipments (around 4 per day)

−Performed bookkeeping tasks such as preparing invoices and bank deposits

−Wrote and distributed emails (20 per day), faxes and forms

−Maintained the filing system

−Maintained registration documents

−Resolved work – related problems, prepared and submitted progress approx. 3 times per week

−Prepared requisition orders to replenish stocks; verified the accuracy of the inventory control

−Assisted with year–end inventory preparation and stock counts

−Sorted, processed and verified receipts, expenditures, form and other documents

−Provided account balances 5 reports per week

−Maintained and prepared reports from manual or electronic files, inventories, mailing lists and various databases

EDUCATION

Diploma: Medical Laboratory Assistant / Technician 2016 Oxford College, Toronto Ontario

www.oxfordcollege.ca

Certificate: CPR- C First - Aid 2015

Red Cross, Toronto, Ontario

Certificate: English as a Second Languages Program 2014

City Adult Learning Centre (TDSB), Toronto, Ontario

Diploma: Medical Office Assistant 2012

Academy of Learning, Toronto, Ontario

Certificate: English Language Instruction for Newcomers 2009

LINC, Toronto, Ontario

Diploma:Secondary School 2003

Spiru Haret, Ramnicu Valcea, Romania

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