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Job Coach, Customer Service, conflict resolution, billing, work ethics

Location:
Denver, CO
Salary:
18.00 per hour
Posted:
May 25, 2023

Contact this candidate

Resume:

Naomi Mills

Available and Flexible

Denver, CO **231

adxbs9@r.postjobfree.com

303-***-****

• Work Ethics with a style of transparency.

• Available to assist where needed to achieve teamwork and Goals. • Customer Service is ALWAYS #1. The beginning and ending of success.

• Flexible and available immediately.

Willing to relocate: Anywhere

Authorised to work in the US for any employer

Work Experience

Commun Community Church

Community Organiser - January 2023

● Engage with Pancratia Hall Loft Residence as the point of contact

● Develop fliers for residence on update for upcoming resource centre

● Listen to ideas residence are wanting / needing for future centre

● Create a spreadsheet for current residents interested in volunteering.

● Send weeking daily and weekly updates to the team for feedback.

● Preparation for activities children may engage in for healthy fun. Direct Care / Job Coach

Samples - Thornton, CO

January 2022 to September 2022

Support clients as they engage in meaningful community-based services and creative programming• Develop soft skills in adults with disabilities, including teamwork, social skills, decision making, problem-solving, self-management and adaptability

● Promote independence while adding creative structures to the daily lives of individuals through

● Community Based Programming

● Provide quality attention and supervision to each individual within small groups

● Assist clients with Job readiness

● Positive engagement on and off the job.

● Supportive for the clients as well as the employers

● Documentation

Produce Supervisor

Safeway Industries - Denver, CO

October 2018 to May 2021

• Customer service.

• Oversee and monitor Fresh Fruit to ensure safe delicious fruit.

• Start at 4:00am- cutting all fruit under 39 temperature.

• Pull any fruit that is outdated daily.

• Daily report of what's needed for the day to insure customers needs.

• Designing the look that captures the customer's eye.

• Prepare for overflow when events are going on.

• OSHA ready on a daily basis.

• Clean hands, wash fruit, use cutting gloves for safety and deliver awesome delicious food. Made for customer satisfaction.

• Train employees to ensure safety as well as productivity at all times. Workers Compensation Specialist & Billing AR

Urgent Care - Denver, CO

October 2017 to May 2018

Workers Compensation Specialist (Monday, Wednesday, Friday) Account Receivable ( Tuesday, Thursday)

Workers Compensation Specialist:

• Connect with employees to obtain information about the incident.

• Check verifications before moving forward to contact or obtain incident reports. Enter all notes inpatients Emergency Medical Records for doctors backup and workers comp.insurance providers.

• Gather all information needed for billing and or referrals.

• Establishes and maintains case files as well as reviews documentation until complete.

• Daily follow through until the file is complete.

• Update employers and insurance companies as needed. Send doctors a report to the appropriate location,once the client has been seen.

• Obtain great relationships with all parties. Which is the best way to get the client taken care of andfile closed.

Accounts Receivable:

• Run all open accounts with balance before the end of the day.• Reconcile overdue accounts by payment plan out paid in full.

• Document between 250-300 phone calls or emails sent, with an attempt to stop the collection process.

• Created a system to send courtesy messages updating patients with open balances. By text weekly or email. System was a success

• Collected over $100,000 dollars in 3 months by working with what patients could provide.

Development of Vocational Educational Department.. University of Colorado Denver I Anschutz -

Denver, CO June 2007 to December 2011

Develop, Train, Recruit and Retention Specialist.

• Developed a Job readiness program from the clients perspective.

• Open door communication for additional training.

• Tracking Case management for staff.

• Identify and develop employment opportunities in the community.

• Build and maintain positive relationships with employers.

• Connection of Haven program with TANF documentation. As well as wage subsidy and on-the-job training programs.

• Documentation of program success for each client.

• Obtained weekly visits to ensure great relationship building with employers and clients.

• Program was #1 for job placement in 2010, with 100% of the clients maintaining consistent employment, 6 months after hire date.

Office Manager

United Notaries - Highlands Ranch, CO

June 2003 to June 2007

Manage a total of 5000 notaries nationwide for mortgage closings and refinance.

• Assist Brokers, Lenders and Notaries at signing to educate the client with a successful home buying outcome.

• Time management taught and expected with every signing.

• Support the notaries until the last document was signed for the day.

• Coordinate a meeting place for borrowers to meet notaries for document signings.

• Work with Brokers and lenders to ensure proper verification, questions and documents for everyhome closing.

Education

Unlicensed Psychotherapist / Mental Health Administration University of Colorado - Denver, CO 2009 to 2010

Diploma in College Prep

Roosevelt School of the Arts - Milwaukee,

WI 1984 to 1988

Referral as needed.



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