Customer Service Truck Driver

CURRICULAM VITAE (CV)

Hassan Ramadhan Shekaoneka

Tanzania +255********* +255********* / ***********@*****.***

Professional Summary

Transportation professional dedicated to delivering packages on time and in perfect condition.

Offering excellent interpersonal and time management skills.

Enthusiastic driver eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Clear understanding of task and training in skills.

Motivated to learn, grow and excel in the organization.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills

Navigational Systems and GPS

Time Management

Passenger Assistance

Driving and Transportation

Customer Service

Traffic Law Observation

Vehicle Inspection

Vehicle Maintenance

Safe Driving Techniques

City and Non-City Driving

Service Dispatching

Pre- and Post-Trip Inspections

Daily Security Checks

Operational Efficiency and Safety

Work Experience

Senior Driver, 07/2021 to Current

Legal Service Facility (LSF) Funded by Denmark Embassy and European Union- DANIDA and EU – Dar-es- Salaam, Tanzania

To drive the organization vehicle safe.

Coordinated with drivers to organize timely pickup and delivery.

Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.

Addressed driver communications and provided required data to drivers.

Implemented and supported company quality and safety improvement efforts.

To maintain car log book

To make sure the vehicle is clean all the time

Identified process breakdowns and developed improvement plans to resolve.

Assessed type and type vehicles, managed maintenance and arranged for quality vehicles and personnel when needed.

Project Driver, 04/2016 to 09/2020

Ministry of Lands, Housing and Human Settlements Developments (LTSP) Funded by DFID, DANIDA and SIDA – Dar es Salaam and Morogoro, Tanzania

To drive the project vehicle safe all the time

To maintain car log book.

To make sure the vehicle is clean all the time.

To learned new skills and applied them to daily tasks, improving efficiency and productivity.

To carried out day-day-day duties accurately and efficiently.

Demonstrated respect, friendliness and willingness to help wherever needed.

Worked flexible hours; night, weekend, and holiday shifts.

Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Maintained energy and enthusiasm in fast-paced environment.

Used critical thinking to break down problems, evaluate solutions and make decisions.

Driver, Warehouse Orders, 02/2013 to 02/2016

Keyun Total Logistic Company (KTC) – Dar es salaam, Tanzania

Coordinated efficient merchandise loading and unloading to keep up with tight schedules.

Planned and adjusted optimal routes based on traffic and weather conditions.

Coordinated efficient routes to avoid delays and optimize schedules.

Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.

Verified daily deliveries against shipping instructions before delivering to customers.

Delivered employees and materials to job sites daily.

Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Answered, scheduled and responded to reservation calls at specific times and locations.

Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Obtained customer signatures to complete and process paperwork.

Updated personal logs and business tracking documents accurately and according to schedule requirements.

Education

Advanced Drivers Certificate Grade Two-VIP, 11/2020

National Institute of Transport (NIT) - Dar Es Salaam, Tanzania

Analysis of driving-planning observation and Judgement

Highway Code- Road signs and marking

Driving theory and Practice

Defensive Driving and Techniques

Philosophy of driving

Map reading and use of log books

Motor vehicle insurance

Basic Mechanicals principle

Road traffic act and regulations

Motorcades

safety and security aspect

Protocols and discipline.

Public Service Vehicle Driving Programme -(PSV), 09/2020

National Institute of Transport (NIT) - Dar Es Salaam, Tanzania

Road signs and traffic act regulations

vehicle technology inspections

Roads marking and safety driving

Customer service and communication skills

Practical driving

Tire Care

Highway codes.

Basic Driving Course, 11/2017

Vocational Education and Training Authority- VETA - Dar Es Salaam Tanzania

Vehicle and Driver documents

Roads sighs and road marking

Road traffic law and Regulations

Practical Driving

Vehicle Technology and Inspection

Tire Care

Magnus Secondary School - Dar Es Salaam

Certificate of Secondary Education (CSE) 2006-2009)

Associate of Science: Motor Vehicle Mechanics, Trade Test Grade Three, 03/2004

Vocational Education Training Authority -VETA - Dar Es Salaam, Tanzania

Engine principles

Engine components

The lubrication system

The cooling system

The fuel system

The compression ignition

The electrical system

The ignition system

The charging and starting system

The clutch and gear box system

Safety in the motor vehicle workshop

Languages

Swahili: Native language

English: C1

Advanced

REFFEREES

Peter Sabai Chacha; HR & Administrator at Land Tenure Support Programme (LTSP)

Email; **********@*****.***

Mobile: 078*******.

Jane Matinde: Resources Mobilizer Manager at Legal Service Facility (LSF)

Email: ********@*****.***

Mobile: 078*******.

James Balele: Minister Advisor at Ministry of Lands, Housing and Human Settlements Developments

Email: ***********@*****.***

Mobile: 078*******

Contact this candidate