Project Administrator, Internal Sales
Resume:
MONICA JACKSON
PROJECT ADMINISTRATION AND SALES
PERSONAL STATEMENT
An approachable, enthusiastic, eloquent and hard working individual. I am confident in my ability to utilize both logic and creativity in order to adapt within challenging, fast-paced environments. I have an aptitude for working with computers, as well as forming strong relationships with colleagues and clients. I am capable of working well on my own as well as constructively contributing to a team environment and always strive to achieve the highest standard possible to ensure business growth and success. I have a great love for the outdoors, passionate about animals, sketching and enjoy classic 80’s music.
Ready to join a team that mirrors my ambition and desire to make a difference. SKILL HIGHLIGHTS
Critical Thinking and Problem Solving
Flexibility
Organization
Creativity
Emotional Intelligence
Attention to Detail
Responsibility
Computer Software and Application
Project Management
Administrative
Written Communication
Relationship Building
Collaboration
Conflict Resolution
EXPERIENCE
Internal Sales
Hillaldam Sliding Door Systems (www.hillaldam.net) 12.07.2022–Current
Point of contact for incoming sales queries telephonically, as well as attending to walk-in customers
Provide product and technical information required
Recommend specific products and/or system solutions
Increase sales by means of offering promotions/ upselling whenever possible
Compiling and sending quotations
Process sales orders and related administration of products sold
Arrange dispatch/Obtain accurate information with regards to shipment and delivery dates
Following up on delivery dates to ensure that customers are kept up to date; increase customer satisfaction
Remain current on customer preferences and product development
Identify and report trends relating to customer satisfaction/dissatisfaction
Receive, manage or escalate customer complaints
Internally support the activities of the external sales team
Sales administration
Project Administrator & Internal Sales
Regent Investment Holdings t/a Afrikano Tile & Décor, Woodmead (www.afrikano.com) 07.06.2021–09.05.2022
Point of contact and liaison for assigned clients and projects; property developments in Gauteng, Kzn and Western Cape
Sourcing options as per RFQs/drawings and compiling FTG quotations
Manually loading new items onto the quoting system as needed CONTACT
*************.****@*****.***
Alberton, East Rand
Availability: Immediate
Own transport: Yes
LANGUAGES
- English
- Afrikaans
EDUCATION
NOSA
Health & Safety
- Hazard Identification & Risk
Assessment (H.I.R.A)
- Intro to OHSACT
- SHE Representative
- Intro to SAMTRAC
- Incident Investigation
Liderazgo Skills Development
Health & Safety
- Basic Life Support and First Aid
- Application of Fire Fighting
Techniques
Carlisle Soft Skills Training
- Frontline Excellence
Marais Viljoen
High School
2004-2009
REFERENCES
Available upon request
Ensure project management framework is organized, accurate and runs smoothly by executing all administrative tasks:
- loading the project onto the project management system,
- loading SOQs onto Pastel Evolution as per order received,
- discussing project scope and scheduling supply as per construction deadlines/within QS monthly budgets
- placing orders with suppliers and arranging dispatch according to schedules
- Communicating with various departments within the organization as well as the clients’ organization to ensure everyone is on the same page
Invoicing the client and requesting proof of deliveries from suppliers
Monitoring progress through recons and creating status reports for the Project Director
Sending statements and supporting documentation to clients HSE Coordinator & Sales Assistant
M&H Pump Services cc, Alrode (www.mhpumps.co.za)
01.06.2016-04.06.2021
Establishment of an efficient HSE management system
Conducting research in order to draft/update HSE policies, procedures, training materials, informative safety notices, trend monitoring, etc.
Compiling company and project safety files
In-house HSE compliance auditing; deducing whether resources devoted to Health & Safety are being utilized effectively, highlight gaps and develop action plans
Conduct regular inspections and hazard assessments of locations, projects and individuals
(eliminate/mitigate all recognized, documented or reported risks)
Emergency response planning; core member of the response team
Advise site supervisors of HSE-related matters
Conduct investigations into worksite incidents; prepare reports and assist with employees medical needs as required
Implementing and monitoring site-specific health, safety and environmental operations and tasks
Develop staff training matrix, prioritize and book relevant HSE training in accordance with the company’s annual budget
Manage records, spreadsheets, presentations and databases
Compiling and submitting tender documents
Typing out quotations, placing orders, processing invoices on Pastel Partner
Coordinating procurement for the Project Manager
Providing support for an extensive range of meetings (preparing agendas, recording and preparing feedback and outcomes of meetings)
Loading of new customer information onto the company database Personal Assistant to the Managing Director
Payslips on Demand cc, Alrode
03.04.2013-05.05.2016
Provision of administrative, typing and secretarial support services
Diary management, running errands
Creating reports, presentations, records, spreadsheets, databases, memos
HR administrative duties; preparation of job descriptions, shortlisting of CVs, leave forms, update employee records. Point of contact for employee requests, complaints and grievance procedures
Creation and maintenance of filing systems
Arrange meetings, minute taking
Faxing/Scanning/Courier of confidential documentation
Attending incoming queries from clients, as well as cold calling to scout for potential new clients
Loading new customer information onto the payroll system, VIP Payroll Sales Administrator, Receptionist
ARB Electrical Wholesalers, Alrode (www.arb.co.za) Sales Administrator 18.06.2012-29.03.2013
Typing out all quotations for the sales department (16 sales staff) CONTACT
*************.****@*****.***
Alberton, East Rand
Availability: Immediate
Own transport: Yes
LANGUAGES
- English
- Afrikaans
EDUCATION
NOSA
Health & Safety
- Hazard Identification & Risk
Assessment (H.I.R.A)
- Intro to OHSACT
- SHE Representative
- Intro to SAMTRAC
- Incident Investigation
Liderazgo Skills Development
Health & Safety
- Basic Life Support and First Aid
- Application of Fire Fighting
Techniques
Carlisle Soft Skills Training
- Frontline Excellence
Marais Viljoen
High School
2004-2009
REFERENCES
Available upon request
Sending quotations to the relevant customers
Filing of quotations and maintaining as system for follow-ups should an official purchase order not be received
Archiving of quotes older than 3 months
Assisting in the follow-up of outstanding delivery notes with the dispatch manager
Switchboard relief
Designing company product brochures
Pulling of all documentation required
Receptionist/Switchboard Operator 03.12.2010-18.06.2012
Answering switchboard and directing calls accordingly (50 extensions)
Relaying messages to sales personnel
Receiving visitors and notifying the relevant parties
Receiving, matching, filing, capturing and stamping of customer invoices and proof od deliveries
Updating and monitoring of the company attendance register
Mailing/Courier of packages and original customer invoices
Capturing and filing company credit notes and proforma invoices
Maintaining a fling system for received/outstanding delivery notes and follow-up Further history can be provided upon request.
Contact this candidate