Service Desk Jsu
Resume:
Naveen Kumar
JIRA Administrator & Developer
PROFESSIONAL EXPERIENCE
JIRA Developer
BSW Soft Pvt Ltd
Jan 2021 – Present
EDUCATION
May 2021
B.sc in North East
Christian University
Having Exp in Migration, Upgradation &
Integration.
JIRA S/W, JSM, JWM & Confluence.
Development with using Groovy language &
HTML.
Project: JIRA Developer
Duco Consultancy Pvt Ltd
Exp in JIRA Development with using
Groovy language & Customisation in JIRA
UI, JIRA workflows, etc.,
Woking project in MSD NZ & App
designing with using development tools
KEY SKILLS
JIRA Confluence
Groovy JSM
ss
ADDITIONAL SKILLS
Project: JIRA Administrator
Molecular Connections
JIRA Admin functionality and project
setup in various tools.
Providing support to PROD issues &
Working 24/7 shift.
English
UI Design
Problem Solving
Team Advisers
90%
80%
90%
90%
PROFILE
PHONE
**********@*****.***
RELEVANT SKILLS
JIRA
Confluence
JSM
JWM
Groovy
Agile Frameworks
PMT
90%
70%
70%
90%
Professional Experience: -
Having 2+ Years’ Experience in IT Industry in Atlassian Tools.
Experience in Atlassian Products on JIRA, JSM, JWM & Confluence.
I have experience in Atlassian JIRA Development with using Groovy Script. Experience in Atlassian Products development.
Migration in Server, DC to Cloud instance.
Upgradation in lower version to latest version
Integration with Atlassian tools, Repo tools & 3rd party tool integration
I have Experience Working on Atlassian Server, DC and Cloud.
I have installed JIRA, Confluence, and JIRA Service Desk in Windows and Cloud.
Worked on Issue Types, Workflows, Screens, Custom Fields, Permissions, Issue Security Levels, and Notification Schemes, Boards, Dashboards, Filters (JQL), User management for JIRA Projects.
Working on Migration project & Instances like Server, DC to Cloud.
Created events, email Notification Schemes, and Assigned Project Roles in JIRA.
Customising Issue Collectors & Security in Instance level.
Created custom dashboards, advanced filters and formula-based fields.
Created the Permission Schemes to restrict the users in Project level.
I have good knowledge with multiple add-on’s (“JSU”, “Script runner”, “Email this issues add-on”, “Dynamic forms”, “Extension for JIRA service desk”,
“Configuration Manager for JIRA”, “A4J”, “Tempo Time sheet plug-in”,
“JMWE”, “X-ray”, “Risk register”, “Insight”, etc).
I have Experience Working on Atlassian Server and Cloud.
I have installed JIRA, Confluence, JIRA Service Desk in Windows & Cloud.
Created events, email Notification Schemes, and Assigned Project Roles in JIRA.
Created the Permission Schemes to restrict the users in Project level.
Contact this candidate