Attendance Clerk Administrative Assistant

Gladys Pressley

Cell: 817-***-****

E-mail: **************@*****.***

OBJECTIVE:

SUMMARY

An opportunity to apply a solid background in all facets of Administration and office assistance and to attain higher levels of responsibility. Special strengths in scheduling, coordinating, and handling correspondence. A loyal, punctual, self-disciplined worker. Flexible in learning new systems. Bilingual: Spanish

Girling Healthcare, Inc. Dallas, TX 04/2011 – 12/2012

Bilingual Administrative Assistant

Provides customer service by greeting, assisting persons entering the office, processing new client information and input into system, follow up with client to ensure needs and case workers are updating their information. Assign client to case workers according to area served. Visit client with case workers that need translating before continuing healthcare services. Served as a translator for all the new Hispanic community needing home health care assistance by taking their information and collecting important documents. Provide employee ID numbers generated through the system. Other duties as assigned.

American General Auto Finance - Arlington, Texas 06/2007 – 06/2010

Customer Account Specialist

Provides customer service by greeting, assisting persons entering the office, receives and processes credit and employment verifications and records information obtained. Performs administrative tasks in processing insurance products, performs routine transactions on an on-line terminal, processes payment and disbursements. Prepares reports, types correspondence and transaction documents, maintains files, handles mail. Processes automobile titles and notaries. Works past due accounts through inside adjustment activities as assigned by management.

Affordable Residential Communities - Arlington, Texas 8/2006 - 06/2007

Assistant Community Manager

Assisted Community Manager in managing all phases of community operations to ensure property is in good physical condition and the operation is fiscally sound. This includes assisting in home inventory and leasing/selling vacant homes. working will all personnel and staff to ensure compliance with company quality standards and policies; and general office administration, including but not limited to accounts payable, deposits, etc. Other duties as assigned

Grand Prairie SER, Grand Prairie, Texas 01/2001 - 06/2006

Bilingual Administrative Assistant

Worked collaboratively with entire organization to realize the goals and objectives of GPSER, maintained Executive Director’s files and administration records, proposals, prepared Board Directors meetings, responsible for employee payroll and perks, accounts payable, supervision of secretary/attendance clerk, etc.

Shay Financial Services, Irving, Texas 06/1996 - 12/2000

Administrative Assistant

Processed securities as through computerized system, collected/posted principal & interest payments from custodial banks to customer accounts, high level of customer contact, assisted in custody of CD documents, accounts payable, charge of mailroom. Performed secretarial duties for manager.

P&H Casters, Arlington, Texas 07/1995 - 05/1996 Customer Service Representative

Processed customers purchase orders, invoicing of customers’ orders using Peachtree accounting system. High level of incoming and outgoing customers/vendors contacts daily. Performed secretarial duties for Purchasing Manager.

American Overseas Petroleum Limited - Irving, Texas

Electronic Communications Assistant Supervisor (1985-1995)

Processed all outgoing/incoming electronic mail and delivered electronically to all appropriate departments. Assisted the budget, mailroom departments with computer related duties and provided administrative support to all areas. Supervised mailroom department and assisted when needed.

Records Management Assistant Supervisor (1982-1985)

Assisted Records Management Supervisor with daily operations and supervising of staff of four. Simplified records search process through developing self-training in word processing. Trained other employees on the word processing system. Assisted supervisor in implementing a better filing system. Identified and designated correspondence for various departments.

Records Administration Specialist (1973-1985)

Filing of all records including legal, budget, producing, exploration and fiscal departments. Assisted managers and secretaries in the location and retrieval of all records. Assisted manager in designating of correspondence all incoming correspondence from various departments.

Education

Brooklyn Community College - Brooklyn, New York

Theodore Roosevelt School - Bronx, New York

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