Machine Operator Customer Service

AYAN MOHAMED

SUMMARY

Enthusiastic individual with superior skills in working in both

team-based and independent capacities.

Bringing strong work ethic and excellent organizational skills to any setting.

Excited to begin new challenge with successful team. Excellent team leader and problem solver with resourceful and flexible approach.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Hardworking Leadership Team Member bringing great personnel management and motivational abilities.

Helps drive team growth and enhance results through hands-on, proactive oversight of daily operations.

Always ready to help personnel and managers achieve shared goals. EXPERIENCE

Problem Solver, 03/2020 - Current

Amazon - Shakopee, MN

Machine Operator, Sanitation and Line Coordinator, 05/2019 - 09/2019 Wornic food - Cincinnati, OH

CONTACT

Address: Burnsville, MN 55306

Phone: 513-***-****

Email: *********@*****.***

SKILLS

Examined the Rado equipment closely and frequently to catch issues quickly and increase equipment lifetime.

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• Accomplished production goals by working with speed and accuracy. Inspected orders for accuracy by carefully reviewing buckets, products, packaging and labeling.

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• Track the CPTS, problems solve buckets and clear the CPTS.

• Make a plan to catch up with CPTS.

Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.

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Assisted in supervising other teammates to ensure daily sales goals were met.

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Advised surgeons of individual risks with each patient and discussed appropriate mitigation strategies to maximize safety.

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• Designed and developed training program for new hires.

• Provided leadership and direction for employees, supervising activities

• Communication

• Leadership

• Team building

• Staff training and development

• Problem solve

• Basic Accounting

• Customer satisfaction

• Team work

• Multitasking

• Supervision

• MS Office

• Time Management

• Product and service knowledge

• Personnel management

• Issue and conflict resolution

EDUCATION AND TRAINING

Bachelor of Science, Dental Hygiene, Expected in 12/2021 Dekota County Technical College - Rosemount MN

High School Diploma, 05/2019

Withrow University Highschoo - Cincinnati, OH

Associate of Applied Science, Computer Networking Engineering, 2015 Hotec Institute - Addis, Ababa

ACCOMPLISHMENTS

ADDITIONAL INFORMATION

i am Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making. I Experienced stepping into roles and quickly making positive changes to drive company success. I Organized and motivated employee eager to apply time management and organizational skills in various environments. I am knowledgeable to my role and always try to develop my skills. i helped other areas and i covered more than one position. i do multiple tasks. I am always excited to begin new challenge with successful team.

to drive productivity and efficiency.

Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.

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Volunteered for additional hours and shifts during peak periods to meet tight shipping deadlines.

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• Consistently maintained high customer satisfaction ratings. Led team to achieve the goal, earning recognition from upper management.

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