Project Assistant Work Case

Chibashimba Ngwata

Tel: 571-***-****

E-mail: *****.******@*****.**.**

PROFESSIONAL SUMMARY

Global humanitarian professional in Monitoring and Evaluation with an extensive background in project management, community development, humanitarian crisis response, data analysis including qualitative and quantitative research, developing quality external and internal stakeholders` reports and a track record of supporting organization financed by USAID, UNICEF, IMF and the Redcross in their programmatic monitoring and evaluation efforts. Over 7 years of experience in humanitarian and healthcare technical expertise in: report writing, design of monitoring tools, qualitative and quantitative evaluation, surveys and sampling quality improvement, technical assistance and community-based capacity building.

KEY ACHIEVEMENTS

Led an evaluation of the refugees’ project at Birmingham Red cross, developed and delivered a strategy for refugees’ feedback which improved the organization service delivery.

Awarded the best undergraduate international certificate in volunteering above expectation with international organization by Coventry University.

Conducted different research in community work and negotiated funds to different organizations to finance development projects.

Maintained, updated and assessed social service program effectiveness through statical data analysis on a regular basis

Followed the Child protection mandate and protocols to implement child protection and family support strategies for the best social work case management practice to meet the goals of child safety, permanency, child wellbeing, family reunification and family preservation.

Recommended actions based the analysis of pertinent research information.

Provided technical support to Monitoring and Evaluation Officers in different organizations to capture, organize and ensure quality routine data.

Participated in planning, monitoring, and evaluating complex humanitarian emergency assistance programs and capacity-building.

CAREER HISTORY/ EMPLOYEMENT

Team Leader

Bablake Care Home Company: (August 2017 – September 2022)

Managed and supported team members to ensure consistent delivery of high-quality service and received positive recognition from managers.

Conducted monthly reviews meeting to identify and correct challenges as well as providing feedback to the team on data quality.

Protected clients` from harm, neglect, abuse but also deployed and led emergency responses in collaboration with other bodies to save lives.

Delivered a person-centered care as well as providing companionship.

Prepared activity reports maintained and updated clients` data to inform management of the status and monthly implementation plan of resident’s activity programs to enable an effective service delivery.

Project Assistant / Monitoring and Evaluation Officer.

Newcross Healthcare Solutions company: (February 2013 – July 2017)

Reviewed the completeness & accuracy of data reported and approved data for further analysis

Supported the ME officers in producing timely regular reports, established work schedules and assignments to staff member for quality initiatives.

Led and undertook baseline, mid-term, end evaluation and other needs-based reviews

Monitoring and Evaluation Officer / Volunteer

British Redcross, Birmingham, UK: (February 2013 – September 2016)

Updated clients’ database enabling appropriate advice to be offered in clients` interviews.

Accessed refugees’ cases to determine family reunification eligibility and reviewed projects reports for submission

Advocated and identified Child Protection issues amongst vulnerable families, in particular asylum seekers and refugees and collaborated with other professional bodies for durable solution and effective case management.

Evaluation Analysist Specialist / Child Protection Officer

Coventry Refugee Centre: (February 2009 – January 2012)

Humanitarian assistant advisor, liaising with the Home Office and other humanitarian bodies in handling refugee’s resettlement cases.

Monitored and supervised distribution of refugees ‘humanitarian aids assistance.

Supported evaluation units through research and planning reports, while dealing with all child Protection safeguarding issues and providing safe environments to young vulnerable adults, teenagers, and children.

Students` Head Representative

Rural Development Institute: Congo. (January 2004 – December 2006)

Provided round support to the conduct of service mapping, survey, formative assessments, evaluation operations research as per the role and guidance provided by the institution.

Facilitated academic group works and discussions around political topics to settle conflicts amongst students due to ethnicity, political, and cultural views.

Project Assistant

Rwandan Missionary Fund, Congo. (March 1999 – November 2003)

Elaborated plans, conducted fundraising activities, provided IT technical support together with psycho emotional support to refugees.

EDUCATION

MSc in Disaster Management and Resilience: Coventry University, UK. (September 2018 – September 2019)

BA (Hons) Applied Community and Social Studies: Coventry University, UK. (September 2010 – September 2013)

SKILLS

Languages: Fluent English, French, Swahili, Kinyarwanda, and Kirundi.

IT: Microsoft Word, Excel, Power point, Knowledge of photoshop.

Research study design, outcome measurement and statistical methods; Social science methods.

Ability to conduct investigations while respecting safeguarding procedure to gather the most rounded possible picture possible.

PROFESSIONAL CERTIFICATION

Consultancy; Child guarding, Preventing Social Exploitation and Abuse; Importance of Duty of Care, Gender based violence in Emergencies; Monitoring, Evaluation, Accountability and Learning (MEAL); Emergency Needs Assessment; The Sphere Handbook; Engaging with the Human Right systems on Displacement and Statelessness; Peace Keeping & International conflict resolution; Implementation of the UN Security Resolution on the Women, peace and Security Agenda in Africa; International Humanitarian Law and the Law of Armed Conflict; Complaint Handling; Mental Health and Psychological wellbeing of Children, Adolescents and Youth; Kidnapping and Hostage Survival; Conflict Management level 2 (VTQ); Care Certificate Standard 4- Equality and Diversity; Appraisal: How to conduct an effective appraisal; Professional Standards for Protection work; Preventing Sexual Exploitation and Abuse; Refugees Status Determination (RSD).

REFERENCES

To be provided upon request.

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