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Order Builder Customer Service

Location:
Oakland, CA, 94605
Salary:
$25.00 hr
Posted:
May 25, 2023

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Resume:

DEVAN

WOODS

adxbip@r.postjobfree.com

510-***-****

909-***-****

**** ******** **, *******, **

94605

SKILLS

● Leadership

● Strong customer focus

● Passion for customer satisfaction

● Strategic planning

● Issue resolution

● Proficient in Excel, Word and

PowerPoint

● Quality control

● Troubleshooting skills

● Shipping and receiving

● Technical skills

EDUCATION

John Hay High School

Cleveland, OH 2011

High School Diploma

CERTIFICATIONS

(WIP) A&P certification

Airframe & Power plant Certifications of completion Associates Degree

PROFESSIONAL SUMMARY

Effective team leader with a track record of success ensuring productivity within a demanding service

environment. Excels at meeting deadlines and ensuring highest standards of organization. Implements a methodical and thorough approach to the task at hand .

WORK HISTORY

San Fransico Marin Food Bank

3/2020 -

● Essential Worker

● Senior Order Builder

● consistently strived to help feed the greater part of northern California

● operation of heavy machinery (electric pallet jacks, forklifts etc.)

● Helped train new employees with various job tasks ensuring efficient work!

2/2018 - 02/2020

Warehouse (LEAD), AXELHIRES

● Create efficient work pace for Receiving and Stocking to streamline picking of orders

● Utilize & maintain powered equipment (Elec. Pallet jacks, cherry pickers. Etc)

● Lead and Worked with alongside team to meet or

exceed work production

● Enforce strict adherence to OSHA safety guidelines

● Highly competent in Microsoft tools (PowerPoint, Excel, Word, etc.)

● Had the ability to think of good solutions to issues that arose

● Effectively lead employees correctly through training

● Previously held 5+ years of training employees and management

Dolls Kill- Returns Department Manager

12/2017 - 01/2019

● Quickly answered all job-related inquiries from the supervisor and delivered updates on anticipated task completion times.

● Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.

● Handled daily customer service aspects, including maintaining positive and ongoing relationships with external customers and freight partners.

● Navigated straightest route to reduce mileage on company trucks and speed up delivery.

● Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

● created and assisted with scheduling to ensure for accuracy

Walgreens - Shift Lead

44120 02/14/2014 - 07/29/2017

For Contact Reference 646-***-****

Other jobs included:

● Photo Lead

● Trainer

● Cashier

● Assisted as stand in Pharmacy Technician

● Improved customer satisfaction ratings by addressing issues and fostering timely resolution.

● Checked prices and calculated totals for accurate invoice processing.

● Realigned stocking schedules to factor in changing conditions such as materials shortages and changing designs.

● Responded to customer requests for products, services and company information.

● Compiled customer feedback and recommended service delivery improvements to management.

● trusted to count the totals for cash and deposited it in the office

.



Contact this candidate