PETRA OSET

• Arlington, TX ***** • 631-***-**** •adxbig@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Pennymac Loan Services 06/2019-05/2023

Mortgage Support Technician Fort-Worth, TX

●Processed the deletion of borrower requested loans, auto-termination loans and paid in full loans

●Processed FHA exception sheet, navigated borrower user interface on company system

●Communicated with vendors on behalf of company and borrower

●Worked on special project such as Core Non-Default Quality Control Management to bring portfolio to perfect completion

●Posted refund payments made by vendor to borrower account on company system

●Facilitated the conversion of loan types as requested by borrower

●Uploaded documents such as Notes, Deed of Trust, SCRA report, neighborhood watch and LDP report to borrower account on company website

●Printed mails such as 15-day letter, 30-day letter, denial letter; shipped letters to borrower

●Placed financial hold on modification loan; facilitated the release of modification hold on loan

●Trained support tech to embark on special assignment as required by supervisor

●Worked with Default Quality Control team to review underwriter documents against company standards and metrics

●Issued findings on underwriter document in the situation of error before documents are sent to borrower

●Processed the deletion of duplicate accounts on company system on behalf of company Tax department

●Posted survey results to borrower user interface as required by business analysts in the company

●Communicated with supervisor on concerns regarding borrower portfolio with regards to discrepancies on borrower account on company system

●Prepared and processed invoices for supplier reimbursements in relation with internal accounting regulations

●Communicated shortages notification to suppliers; requested verified Proofs of Delivery, Bill of Ladings and Packing Lists from supplier to forward to Fulfillment Department

●Responded to supplier inquiries and resolves discrepancies in payment processes

●Verified coding processes for invoices as required by the management

●Reconciled monthly supplier financial statements to bring accounts up to speed

●Served as a liaison between fulfillment team and supplier in the case of updates

●Reviewed Credit Memo on behalf of Accounting Department and processed as needed

●Carried out special projects and deliverables

Beacon Hill Staffing 06/2018 - 11/2018

Hotel Accountant, 08/2018-11/2018 Dallas, TX

Remington Accounting (Temporary Assignment)

●Prepared batch check runs, ACH transactions, wire transfers

●Assisted team with gathering support for all audits including pulling and reviewing documentation

●Managed the full accounts payable from receipt of invoices to payment including coding invoices, matching purchase orders, obtaining approval and entering invoices into the accounting database

●Maintained employee ADP payroll reports as required for periodic and year-end financial statements

●Performed related clerical duties such as spreadsheet maintenance, maintaining, filing and record systems, photocopying, and printing

●Facilitated bank reconciliation templates for use by general managers and senior accountants

●Generated general leger reports for analysis, research, and other financial purposes assigned by Management

Compliance Specialist/Administrative Assistant, 06/2018-07/2018

Atlantic Aviation, Plano, TX (Temporary assignment)

•Ensured that contractors, carriers and third-party clients adhere to existing policies and regulations

•Examined all certificates of insurance (COIs) to notify supervisor of termination, cancellation or renewal notice

•Updated centralized database with information regarding new contractors, carriers and third-party clients

•Assisted supervisor to gain information from claims department nationwide regarding incidents reports, correspondence, and surveillance for record purposes

•Performed administrative duties such as filing, organizing and scanning documents as Certificates of Insurance (COI), General Service Agreement (GSA), and correspondence

•Researched and analyzed to secure more information about contractors and carriers such as changes in address, mobile contact, email address for record and accuracy purposes

Primere Care Group 11/2016-04/2018

Account Payable Specialist, (Company restructuring) Brooklyn, NY

•Reconciled day-to-day accounts payable transactions, processed invoices and check financial requests

•Generated purchase orders for invoices electronically, prepared and processed electronic payments

•Researched and solved invoice discrepancies and issues, maintained corporate filing database for invoices

•Received incoming mails from postal services containing invoices, statements; exported financial figures online to appropriate corporate body

•Acted as a gatekeeper screening incoming calls made by vendors to finance department; made outgoing calls to third parties, vendors on behalf of financial controller

•Acted as assistant bookkeeper keeping accurate record of financial transaction in corporate database

•Assembled and reviewed invoices for approval by corporate, verified and calculated all extensions and totals on invoices, took note of discounts and applied them where necessary

Macdella Cooper Foundation 08/2015-08/2016

Executive Assistant to CEO New York, NY

(CEO relocated to Liberia for presidential campaign; strictly contract position)

•Organized and managed calendar, prioritized requests for meetings and calls

•Recorded and updated corporate database to ensure accuracy of information for contact purposes

•Served as a gatekeeper by registering clients, answered clients inquiries, helped to solve problems, provided them with requested information

•Acted as liaison between clients and my supervisors when they were not available

•Proofread, edited and composed correspondence, reports, contacts, and emails for internal and external use

•Collaborated with co-workers on special projects to achieve corporate goals within a deadline parameter

•Collected and processed daily accounts receivables from visiting clients in a professional and organized manner

•Researched and analyzed data in order to create spreadsheets which were utilized for report purposes

•Initiated the regular distribution of incoming mail made to the supervisor

BAF INVESTMENTS 08/2014-08/2015

Executive Assistant to CEO San Francisco, CA

(Relocated to New York for job opportunity)

•Recorded and updated corporate database to ensure accuracy of information for contact purposes

•Served as a gatekeeper by registering clients, answered clients inquiries, helped to solve problems, provided them with requested information

•Acted as liaison between clients and CEO when they were not available

•Proofread, edited and composed correspondence, reports, contacts, and emails for internal and external use

•Managed CEO'S travel arrangement by facilitating constant reminders of hotel reservations, meetings, conference calls

•Utilized multiple social media brand such as Facebook, Pinterest, LinkedIn, Google for marketing and research purposes

•Screened incoming calls, responded to calls in order of priority, embarked on special projects on behalf of CEO

Collaborated with co-workers on special projects to achieve corporate goals within a deadline parameter

•Initiated and analyzed the accounts receivables with regards to clients’ registration, payment history

•Created annual spreadsheets to display revenues and expenses with regards to company policies and procedures

EDUCATION

Hult International Business School San Francisco, CA

●Master of Science in International Business 08/2015

European University of Lefke, North Cyprus

●Bachelor of Science in Economics, 08/2012

SKILLS

Highly proficient in Microsoft Word, PowerPoint, Excel, Outlook, Bill Quick, Citrix System, ISNetworld, Oracle, SAP, Great Plains, Coupa

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