Center Agent Customer Service

Corrssia Perry

********@*****.*** 678-***-**** www.linkedin.com/in/corrssia-perry/

Summary of Skills

●Passionate about supporting and participating with Black Georgia-based media organizations

●Knowledgeable journalist with news columns and opinion writing experience

●Excellent time management, teamwork, organization and communication skills

Education

Sterling College, Sterling, KS Fall 2023

Bachelor of Arts in Communications (Journalism) minor in History

GPA: 3.20/4.00

West Texas A and M University, Canyon, TX Anticipated Fall 2024

Master of Arts in Communications

GPA: 3.33/4.00

Relevant Courses:

Mass Media, Self and Society Foundation of Servant Leadership

Interpersonal Communication Mass Media Writing (Writing Intensive)

Multiple Camera Live Production Web Design

Work Experience

Sterling College Observer Newspaper January 2020-Present

Sterling, KS

●Gather information and develop perspectives about news subjects through research, interviews, observation, and experience

●Research a story’s background information to provide complete and accurate information

●Writes columns and commentary

●Examine news items of campus significance to determine topics to address

Call Center Agent, Sterling Services September 2021-Present

Sterling, KS

●Pray for customers or help an customer buy a product

●Excellent customer service

●Help customers grow in Christ.

United States Army National Guard January 2015- January 2021

Georgia, USA

●Led Soldiers as a Culinary Non-Commissioned Officer overseas and while in the U.S.

●Made the rank of Sergeant in 3 years

●Selected as Soldier of Year for Brigade in 2016 and competed at the state national guard level Best Warrior Competition

●Recognized as “Fittest Female Soldier of the Cycle” after the Basic Leadership Course in 2018

Dispatcher, Georgia Department of Public Safety July 2017- December 2019

●Held passion, compassion, integrity, fortitude, professionalism as department values as an employee

● Recorded information received from Unit/Motorists

●Provided customer service to the public

●Worked with other Law Enforcement Agencies and Travel Agencies assisting with (Georgia State Patrol)

●Activated National Alerts such as (Levi’s Calls, Mattie Call’s, Amber Alerts)

State Trooper Cadet (Georgia Department of Public Safety) August 2016 -July 2017

Atlanta, GA

●Provided security throughout facility for State Patrol HQ

●Ensured safety around facility

●Greeted Visitors and directed them to wherever they needed to go

●Greeted Officers and Troopers with respect

●Delivered packages or errands to and from State Capitol to HQ

Honors & Activities

●Sterling College Women’s Track and Field (Indoor and Outdoor) January 2020-Present

•Dedicate hours/weeks to practice, weight lifting, and team meetings

•Mentor younger teammates in the importance of being a team player, determination, selflessness and work ethic

•Adapt to different positions based on team needs

Accolades and Honors:

•6x USTFCCCA NAIA Indoor All-American (200m)

•4x KCAC Outdoor Track and Field Champion

•7x KCAC Indoor Track and Field Champion

•12x KCAC All-Conference Sprinter

•KCAC Champion of Character (Indoor Track and field)

•9x KCAC Women’s Sprinter of the Week

●2x Sterling College “Warrior of Excellence” recipient

●2020 Sterling College President/Dean's List (Fall Semester 2020)

●Kappa Epsilon Psi Military Sorority Incorporated (SMR 2K18 NL Delta Nu)

●American Legion Member- Post #296 Marietta, GA

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