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Resources Business Customer Support

Location:
Jacksonville, FL
Salary:
60,000
Posted:
May 24, 2023

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Resume:

BRITTANY PIKULA

*** ****** ***** ***** *** ****

Jacksonville, FL 32222

adxbdp@r.postjobfree.com

904-***-****

SUMMARY

Results-driven individual with 20 years of professional experience, 20 plus years combined in DOD, Campus Recruitment and Business Development.

Prioritize extremely well and diligently accomplish goals without supervision

Work virtually 75% of the time from A home office, very proactive, adapt to change easily, make my priorities quickly, always leverage technology effectively, and multi-tasks at a high level. A superior ability to communicate technical information.

Possess a strong ability to quickly learn product information and pass that along to potential clients.

Key Performance Indicators:

Consistently improve candidate-sourcing speed.

Expert level recruiting, Internet Sourcing, and Boolean skills (i.e. Flipping, X-Raying, Domain Peeling, and Peer Searching).

Proven success in recruiting top-notch DOD employees and contractors quickly which hold government clearances (i.e. Top Secret/SCI, Lifestyle, Counter Intelligence Polygraph, Secret, NACI, etc.)

Recruited OCONUS/EXPAT and CONUS positions to include US-nationwide and foreign locations: Iraq, Afghanistan, Pakistan, Al Udeid, Oman, Bagram, Africa, and Germany.

Recruiting Experience Includes:

Financial Professionals, Homeland Security, Counter Intelligence, Counter Terrorism, Missile Systems Engineers, IWS (Integrated Warfare Systems) Engineers, Subsystems Engineers, Power Systems Engineers, Mission Systems Engineers, Project Engineers, Systems Engineers, Engineering Technicians, Software Architects, MCSD Certified Architects, Analysts & Designers, Software /Web Developers, Webmasters, Testers & Debuggers, Q/A Managers, System/Kernel Engineers, S/W Support Engineers, Database Administrators, Database Developers, OCP Oracle Certified Professionals, VTC Architects, CCIE and MCSE Certified Engineers, Customer Support Engineers, Network Architects & Network Engineers, Network Administrators, Help Desk Reps, Process Improvement, Encryption Engineers, IS Security Engineers, InfoSec Policy Analysts, IT Forensics Analysts, Requirements Analysts, Senior Technical Writers, Trainers, SFO & Security Managers, Program Managers, Project Managers, Chief Technical Officers, Chief Information Officers, Technical Directors, Chief Financial Officers, Accountants, Financial Analysts, A/P & A/R Specialists, Logistics Analysts, Operations Analysts, Admin Assistants, Gov't Contracts Managers/Administrators, Business Developers, Technical Sales, Nurses, Emergency Response, etc.

Recruiting Methods Utilized Include:

Internal database search, AIRS, networking (LinkedIn), employee referrals and references, internet resume databanks, candidate pipelines, personal resume collection, IT news groups, user online clubs, chat rooms, recruiter forums, ISP subscriber homepages, professional organizations/associations, university career centers, alumni associations, corporate databanks, ads in various media, and career fairs.

TECHNICAL SKILLS

Computer Skills: Applicant Tracking Systems: Brass Ring, Resumix, Vurv Express (Recruitmax), Recruitment Plus, Microsoft Office: 2000, 2003, & 2007 (Excel, PowerPoint & Word), Tier 1 Helpdesk, SharePoint, UNIX, VPN, HTML, LMCareers

EXPERIENCE

Freelance Executive Recruiter

Remote Office October 2002 - April 2003

Networked with Managers that I had previously worked with during my career at LMIT, Legion and EKS that left the previous Companies to start a smaller DOD Contracting Company. In most Scenarios the Companies were Disabled Veteran Owned Companies.

They were smaller Companies and were not having success with Staffing Companies filling the Niche positions and had reached out to me due to our established professional as well as a friendship and asked if I would be able to assist in filling their empty slots.

Word of Mouth quickly spread and within three months I was filling 6-10 positions a month at 15-20% of the Annual Salary of the Positions I filled.

It worked out wonderfully because of me being in the Industry for the amount of time I had been I still had a Great amount of referrals coming in via email and via phone.

I also used tools such as Linkedin, Networking with Active Military Personnel and I also teach the TAPS class on several Military Bases.

Adecco October 2020 - December 2023

Recruiter-Interview Coordinator

Assess a high volume of candidate applications on a daily basis for complex roles, managing the hiring process for each candidate while providing updates to clients.

Develop strong relationships with candidates and demonstrate expertise by sharing knowledge, skills and best practices with the team, colleagues and manager.

Keep partners appraised of an involved in work by communicating information and status to project leads and team members; develop innovative recruiting solutions that take into account business needs (e.g. deliver against changing business needs).

Meet daily quotas of outgoing calls of a minimum of 95 per day and scheduling a minimum of 25 interviews per required site.

EKS Group, LLC Director, Corporate Base Tampa, FL February 2019 - July 2020

Recruiting Military Intelligence Recruiting

Telecommute Travel between 5 Office Locations as needed when not Telecommuting

Managed all aspects aspects of a full-cycle recruiting process for The Technical, Systems & Software Engineering, Cleared positions, my main and lead focus was to bring in candidates with key experience in the different areas of Intelligence to assist EKS in developing their contract base in this highly Demanded and Sought after arena to ensure each and every candidate a smooth and positive candidate experience.

Execute all efforts to develop, implement, and train the new hiring strategies for our New and Existing client groups across all lines of business.

Strategize with Managers, HR, and Clients in order to stay apprised of current business dynamics within all customer groups. Conducted several Team Planning Groups as well as Events to help boost Morale and Teamwork

Created new process that cut previous compensation, offer, and on-boarding processes by almost a half saving EKS thousand in revenue.

Helped to work with Managers to tailor SOWs jobs descriptions into descriptions that were postings that were postings that were able to be posted onto multiple job sites.

Posted jobs on numerous sites as well as Corporate Website

Traveled to numerous Job fairs to screen potential Job applicants for potential positions and to develop a candidate pipeline for future positions

Performed full-cycle DOD recruiting in high volumes; supported multiple lines of business. Worked directly with Human Resources Business Partners and Program Managers on strategic sourcing plans and hiring actions.

Recruited Full-Time and Task Order/IDIQ requisitions requiring high level cleared candidates in various labor categories to include CONUS/OCONUS/EXPAT positions - positions included systems engineering, finance, contracts management, intelligence, DOD architectures, strategic planners, logistics, software developers, etc. Daily role included validating requirements, identifying, pre-screening, setting up interviews, application packages to offer.

Recruitment methods used: Internet and internal database searches, advertisements, employee and external referrals, networking and job/career fairs. Extremely effective at building and maintaining productive relationships with Program Managers, Human Resources Business Partners, Compensation and External Clients.

Trained Onsite Managers and Surveillance Recruiter in several key aspects AIRS Boolean search strings to use on the Internet to find candidates that you would not in a normal sourcing scenario be able to find

Legion LLC, Corporate, Jacksonville, FL May 2017 - April 2018

Sole Recruiter (Telecommuter)

Developed a Full Recruiting System from the ground up for a DOD Company that had solely been using outside Recruit

ng Companies with only a 75% fill rate on Contracts

Within a Three month period was able to bring contracts from a 75% fill rate to a 95% fill rate

Helped to build an off the shelf recruiting system into a system that would fit all of Legions specific needs.

Helped to work with Managers to tailor SOWs jobs descriptions into descriptions that were postings that were postings that were able to be posted onto multiple job sites.

Posted jobs on numerous sites as well as Corporate Website

Traveled to numerous Job fairs to screen potential Job applicants for potential positions and to develop a candidate pipeline for future positions

Performed full-cycle DOD recruiting in high volumes; supported multiple lines of business. Worked directly with Human Resources Business Partners and Program Managers on strategic sourcing plans and hiring actions.

Recruited Full-Time and Task Order/IDIQ requisitions requiring high level cleared candidates in various labor categories to include CONUS/OCONUS/EXPAT positions - positions included systems engineering, finance, contracts management, intelligence, DOD architectures, strategic planners, logistics, software developers, etc. Daily role included validating requirements, identifying, pre-screening, setting up interviews, application packages to offer.

Recruitment methods used: Internet and internal database searches, advertisements, employee and external referrals, networking and job/career fairs. Extremely effective at building and maintaining productive relationships with Program Managers, Human Resources Business Partners, Compensation and External Clients.

IS&GS Defense, Lockheed Martin Corporation, Saint Augustine, FL May 2003 - November 2016

Recruiter Corporate Talent Acquisition (Telecommuter)

Performed full-cycle DOD recruiting in high volumes; supported multiple lines of business. Worked directly with Human Resources Business Partners and Program Managers on strategic sourcing plans and hiring actions.

Recruited Full-Time and Task Order/IDIQ requisitions requiring high level cleared candidates in various labor categories to include CONUS/OCONUS/EXPAT positions - positions included systems engineering, finance, contracts management, intelligence, DOD architectures, strategic planners, logistics, software developers, etc. Daily role included validating requirements, identifying, pre-screening, setting up interviews, application packages to offer.

Recruitment methods used: Internet and internal database searches, advertisements, employee and external referrals, networking and job/career fairs. Extremely effective at building and maintaining productive relationships with Program Managers, Human Resources Business Partners, Compensation and External Clients.

Mentored Staffing Specialists and trained on multiple systems.

Took a highly visible, active role in business development through proposal development; handled business development surge efforts for Request for Proposals (RFP).

Assisted in developing strategic sourcing plans/campaigns to proactively attract passive candidates. Experienced with applicant tracking systems and other staffing tools such as LMCareers, BrassRing, Vurv Express (formally Recruitmax), Resumix; extensive understanding of Diversity, EEO, OFCCP, AAP and FLSA requirements and regulations.

Will Staff Worldwide (division of Snelling) Pensacola, FL October 2002 - April 2003

Staffing Specialist

Performed full life cycle recruiting to local business.

Worked directly with Sales team to develop new client base as well as to negotiate new contract pricing and support.

Daily role included validating requirements, identifying, pre-screening, setting up interviews, application packages to offer.

Recruitment methods used: Internet and internal database searches, advertisements, employee and external referrals, networking and job/career fairs.

Developed newspaper ads and marketing items to develop potential employees for Office Clerical open positions.

During tenure with Will staff, was rated a top producing staffing specialist and brought in several thousand dollars in new contracts and business.

Responsible for all EEC, OFCCP and FLSA requirements for office clerical staffing positions.

University of Phoenix, Jacksonville, FL May 2001 - June 2002

Enrollment Counselor

Experienced in college admissions, traveled citywide to Undergraduate and Graduate Job/College Fairs on aggressive recruitment efforts for the college.

Managed, organized and oversaw timely completion of applicant files for admission into UOPs degree completion program.

Conducted Graduate applicant interviews to ensure applicant eligibility for admission and coordinated other outreach efforts necessary to insure matriculation.

Researched Graduate applicant’s backgrounds, college accreditations, level of instruction and course content via the Internet.

Organized and administered numerous presentations and information sessions in front of large audiences.

Developed several outreach methods to attract the Professional student population.

Worked with several fortune 500 companies to attract their employees into continuing their education through tuition assistance programs offered by employers.

Successfully recruited enough students to start a pilot a new graduate program with a focus on Elementary education.

Worked closely with the Dean of Enrollment, Academic Advising and the Dean of Graduate Studies regarding Graduate course scheduling and assisted with Financial Aid to students in gaining payment assistance.

EDUCATION

Flagler College, Saint Augustine, FL

B.A. Business Management, 2000

ACHIEVEMENTS/TRAINING/AFFILIATIONS/ORGANIZATIONS

Lockheed Martin Exceptional Contributor Rating - 2003-2008

Lockheed Martin High Contributor Rating - 2009



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