Front end manager
Resume:
Sarah Presley
Cape Girardeau, MO *****
adxbd6@r.postjobfree.com
I am an extremely fast learning, dedicated, reliable, and very hard working people person. I thrive in busy, fast paced environments and under pressure. I have great attention to detail. I am clean and organized, and I am a great team player. If I'm not helping a person directly, then I will assist someone who is. I take pride in my work and my abilities, and enjoy staying busy my entire shift. I follow a lead by example motto, and use my hard work ethic to encourage others to work hard as well, and that all duties are finished every shift.
Authorized to work in the US for any employer
Work Experience
Front End Manager
Menards - Cape Girardeau, MO
February 2022 to May 2023
• I started out as an inventory auditor specialist. Within only two months I promoted to 1st assistant front end manager. I then promoted again a short 6 months later to the head of my department, the main Front end manager.
• Run the entire front end of the store.
• Handle all customer service issues including, but not limited to, guest complaints, questions, concerns, or compliments.
• I would coach, praise, and/or correct the team to properly follow all menards values and policies to ensure that every customer is wowed at our friendliness, while maintaining the Menards, "no waiting for savings" pledge.
• Thrive in a fast paced environment
• Hardworking, fast learning person, with exceptional problem solving abilities.
• All cash flow, deposits, money handling, and safe audits.
• Accounts payable/receivable, collection attempts, bad checks
• Theft/criminal incident reporting
• Scheduling and payroll
• Monitoring store sales, profit and loss, plan and comp percentages
• Team member training for both new, and existing team members
• Maintained the cleanliness of the store
• Ensured all team members remain productive, and all customers leave happy everytime
• Keep a positive and enjoyable work environment for all Shift Manager and Server
Huddle House - Cape Girardeau, MO
February 2018 to November 2021
• Manage to ensure that all guests are greeted and well talen care of, make sure all employees are hard at work and all tasks are being properly completed.
• Serve all guest quickly and with efficiency. Which entails taking orders bringing drinks, food, and any items that may be needed/requested.
• Answer any phone calls appropriately.
• Wash any and all dishes as soon as needed to be sure the store was properly stocked.
• Stock and clean all areas of the store, and delegating similar tasks to my employees to encourage teamwork.
• Provided customers with product information, price updates, and thorough product knowledge
• Cash handling duties
• Continuously improved sales
• Food preparation, and cooking
• Recruited and trained new hires
• Ensured employees were satisfied to improve retention
• Maintained a safe work environment
• Took initiative to complete tasks without owner supervision.
• I Had the challenging but rewarding task of running the entire floor, only server, and the manager at the same time.
Server Trainer/Server
Cracker Barrel - Cape Girardeau, MO
February 2006 to February 2018
• Provided the best service in a timely manner
• Made guests feel welcome and at home.
• Educated guests about the menu and assisted in any decisions they were struggling with.
• Took orders
• Delivered orders
• Checked on guests frequently and made sure they jad everything they needed before they needed it.
• Maintained table cleanliness
• Cleaned and sanitized restaurant and dining room
• Gave large parties
• Food preparation
• Covered for multiple employees if needed
• Stocked dining room And server line.
• Prepared For any foreseen rush.
• Worked in a fast-paced environment
• Trained new team members
• Took to-go orders
Education
Some college in General studies
Southeast Missouri State University - Cape Girardeau, MO August 2006 to May 2007
Some college in General studies
Jefferson College - Hillsboro, MO
2004 to 2005
High school or equivalent in Diploma
Hillsboro High School - Hillsboro, MO
2000 to 2004
Skills
• Shift Supervisor (10+ years)
• Team Member (10+ years)
• Food Service (10+ years)
• Shift Lead (10+ years)
• POS (10+ years)
• Budgeting (10+ years)
• Cashier (10+ years)
• Call Center (Less than 1 year)
• Answering Phones (10+ years)
• Healthcare (1 year)
• Hospitality (10+ years)
• Housekeeping (10+ years)
• Powerpoint (2 years)
• Basic Computer Skills (10+ years)
• Excel (2 years)
• Staff Training (10+ years)
• Windows (10+ years)
• Word (10+ years)
• Cleaning (10+ years)
• Cooking (10+ years)
• Fast Food (10+ years)
• Crew Member (10+ years)
• Key Holder (6 years)
• Supervising Experience (10+ years)
• Quality Assurance (10+ years)
• Food Preparation (10+ years)
• Recruiting (10+ years)
• Leadership (10+ years)
• Internal Audits (10+ years)
• Quality Control (10+ years)
• Food Handling (10+ years)
• Food Safety (10+ years)
• Merchandising (2 years)
• Management (4 years)
• Baking (10+ years)
• Interviewing (6 years)
• Internal audits (6 years)
• Inventory control (2 years)
• Accounts payable (2 years)
• Schedule management (2 years)
• Staff training (10+ years)
• Pricing (2 years)
• Sanitation (10+ years)
• Babysitting (10+ years)
• Adobe Acrobat (10+ years)
• Leadership (10+ years)
• Problem management (10+ years)
• Cash management (10+ years)
• Cash flow analysis (2 years)
• Profit & loss (2 years)
• Quality management (2 years)
• EDI (2 years)
• Inventory control (6 years)
• Process Improvement
• Financial Report Writing
• Account Reconciliation
Awards
A+ scholarship
2004
Certifications and Licenses
Food Safety
HIPAA
Medication Aide
OSHA
HACCP
Additional Information
• I am a very hardworking person.
• I work very well in stressful chaotic situations because i work quickly, and effectively, even under pressure.
• I am a very puntual person who rarely/never misses work.
• I am a highly motivated, energetic, and fun loving person, who is quick to find new tasks to stay occupied.
• I really enjoy interacting with people both internal and external to the business.
• Customer service is what i do!
Contact this candidate