RESUME

Personal Details Name:

Oluchukwu Mary Eluemelem

Email: adxbcq@r.postjobfree.com

Contact: 639-***-****

Career Objective

I am looking to secure a challenging position in a reputation origination to expand my learning, knowledge and skill.

Knowledge and Skills

Able to adapt to changing circumstances.

Skills in problem sensitivity and solution provision.

Empathy and compassion skills

Skills in critical thinking

Able to facilitate group discussion

Education Background

Regina Saskatchewan 2009- 2014: Grade 12 Diploma, Minder Builder College Abudu, Nigeria

Employment History

Present Customer service representative Flying J travel Center August 2022- Balgonie

Resolve customer concerns and answer customer questions and response to telephone inquiries

Familiar with software use to connect with customer and gather their information

Data entry to company software system

Handle and gather confidential information

Identify assess customers need to achieve satisfaction

Provide accurate valid and complete information by using the right method/tools

Formal Practicum Student Emergency receiving – Ranch Ehrlo society Pilot butte

Responsibilities duties Includes:

Participate in the development and implementation of activity plans.

Engage and fully participate with the participants.

Provide observations to clinical professionals and unit managers regarding treatment plans, goal setting, and/or life skills.

Participate in team meetings and discussions.

Teach participants life skills such as self care, cooking, cleaning, budgeting, and positive interactions.

Resolve conflicts and respond to crisis situations using behavioral management and support methods including conflict resolution, crisis management, and life space interviewing.

Complete reports and documentation clearly, accurately, in a timely manner, and within agency standard.

Sales Associate – bath and body work Regina Sk 2021-2022 Regina

Responsibilities include:

Prepared package for shipment by generating packing slip and setting up courier and deliveries.

Provide friendly and professional assistance to employee’s visitors and customers

Answer multiline telephone system and routed calls to appropriate personnel.

Prepared and issued purchase orders. Invoice and statement.

Seasonal Customer service University of Regina- Bookstore Regina Sk 2020-2021

Assisted teammate with sales processing tasks to meet daily goal.

Answered incoming calls to provide store products and services information

Listen to customers concerns issues and questions

Resolve customers concerns and answer customer questions to the best ability

Maintain a positive attitude and calmly respond to customer complaints

Volunteer 2019: Volunteer Souls Harbor Rescue Mission, Food Bank, Regina, Saskatchewan Responsibilities Includes: Was tasked with the responsibility of picking food from donors. Received and recorded food donated to the food bank

Certification

Valid First Aid and CPR

Driver License

Reference

Shayne Logan

Supervisor

adxbcq@r.postjobfree.com

306-***-****

Contact this candidate