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Security Officer Customer Service

Location:
Washington, DC
Posted:
May 24, 2023

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Resume:

Clarence Eugene Hawthorne

***** ******* ******

Unit 1601

Wheaton, MD 20902

Cell: 202-***-****

Home: 240-***-****

Email: adxbbi@r.postjobfree.com

OBJECTIVE: To obtain a position with a progressive firm offering opportunities for professional growth.

WORK HISTORY

Jan 2018 - Triple Canopy/Constellis, LLC (DHS/GSA), Ronald Reagan Building

Sep 2020 Washington, DC

Protective Security Officer (PSO)

Security Clearance

Customer Service

The protection and preservation of the building and its landmarks

The safety of pedestrians, customers, vendors, and employees who enter and exit the building

The awareness of all suspicious activities at all checkpoints, both inside and outside the building

The physical and visual checking of both government and non-government identification, as well as bags, objects, etc. that enter the building

Responds to unusual or emergency situations at client’s site using the appropriate escalation of force level up to and including armed response by following established protocol

Maintains proficiency in the use of all assigned protective equipment, restraint devices and weapons

Prepares logs and reports as required

Apr 2004 - Wackenhut Services Incorporated (WSI), The United States Holocaust

Feb 2009 Memorial Museum, Washington, DC

Special Police Officer (SPO)

Customer Service

The protection and preservation of the building and its landmarks

The safety of pedestrians, customers, vendors, and employees who enter and exit the building

The awareness of all suspicious activities at all checkpoints, both inside and outside the building

The physical and visual checking of both government and non-government identification, as well as bags, objects, etc. that enter the building

Responds to unusual or emergency situations at client’s site using the appropriate escalation of force level up to and including armed response by following established protocol

Maintains proficiency in the use of all assigned protective equipment, restraint devices and weapons

Prepares logs and reports as required

Jan 2002 - Coastal International Security (CIS) (DHS/GSA), Ronald Reagan Building

Dec 2017 Washington, DC

Protective Security Officer (PSO)

Security Clearance

Customer Service

The protection and preservation of the building and its landmarks

The safety of pedestrians, customers, vendors, and employees who enter and exit the building

The awareness of all suspicious activities at all checkpoints, both inside and outside the building

The physical and visual checking of both government and non-government identification, as well as bags, objects, etc. that enter the building

Responds to unusual or emergency situations at client’s site using the appropriate escalation of force level up to and including armed response by following established protocol

Maintains proficiency in the use of all assigned protective equipment, restraint devices and weapons

Prepares logs and reports as required

May 2000 - IPC International Corporation, Pentagon City, Arlington, VA

Jan 2002 Security Officer

Customer Service

The protection and preservation of the mall and its landmarks

The safety of pedestrians, customers, vendors, etc. who enter and exit the mall

The security and logging in of all checkpoints such as levels, back hallways and the garage

May 1998 - The Bombay Company, Pentagon City, Arlington, VA

May 2000 Sales Representative, Cashier, Stock Coordinator

Customer Service

Selling business office and household furniture such as tables, lamps, desks, chairs, etc. through suggestive selling

Handle cash, checks, and credit card transactions in store

Merchandise all incoming and outgoing stock and product in store

Dec. 1995 - Sony Theatres, Pentagon City, Arlington, VA

May 1998 Usher, Concessionist, Cashier

Perform correct crowd control procedures

Assist with daily concession stand and theater maintenance

Handle cash and credit transactions in box office sales

Prepare food items for concession sales

Sept 1989 - AMC Union Station 9 Theatres, Washington, DC

May 1995 PT Supervisor/ Usher

Helped train and supervise new employees

Addressed customer questions and comments

Thoroughly cleaned theatres, restrooms, and lobby areas

EDUCATION: Davis Memorial Goodwill Industries Comprehensive Vocational and

Academic Center (DMGI) (CVAC) Washington, DC, Date of completion: December 1995 Course of Study: Business English and Math, General Business Studies, WordPerfect 5.1 and 6.0, Lotus 1-2-3 and MSWord. Anacostia Senior High School, Washington, DC,

Date of Graduation: June 1991

TRAINING (Security): CPR/AED/First Aid (Adult and Pediatric); Expandable Baton In-Service Training; MEB Training; OC Spray Training; X-Ray Machine/Magnetometer Training; 9mm/Glock 19 Training; Handheld Wand/Metal Detector Training

SPECIAL SKILLS OR INTEREST: Verbal/Written Communications, English Literature, Microsoft Office (Beginner), Creative Writing, Poetry, Reading, Art, Music, Drama, and Modern Dance



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