Administrative Intern Executive

Lina Abdel-Mageed, MHA

New Orleans, LA, USA 504-***-**** *********@*****.*** https://www.linkedin.com/in/linaabdel-mageed/ 6+ years of experience in hospital operations, analytics, and project management. Proven ability to manage others and multiple projects congruently. Successful contributions in Data Analytics, Stakeholder Management, and Project Management. Skills and Certification

• Project Management

• Excel/MS Project/PowerPoint

• Planning & Implementation

• EMR/EHR Implementation

• Team & Time Management

• Qualitative/Quantitative Analysis

Education

Master of Healthcare Administration (MHA), Tulane School of Public Health & Tropical Medicine, New Orleans, LA May 2019 Bachelor of Science in Public Health Tulane School of Public Health & Tropical Medicine, New Orleans, LA May 2016 Awards: 1. Top Performer 2. Best Practice Award: COVID Bed Management HCA Health MidAmerica May & July 2020 Professional Experience

Silver Lining Marketing - United Breast Cancer Foundation New Orleans, LA Community Engagement Coordinator - Executive Management April 2023 – present

● Communicate directly with hundreds of donors and ensure funding allocating information

● Increase bottom line for charity partners such as United Breast Cancer foundation by running charity events

● Raised $1000+ per week by increasing donor engagement and meet projected fundraising budgeted goals for charity foundations InquisitHealth (Remote) United States

Operational Coordinator and Oversight Oct 2021 – Mar 2023

● Oversee and execute operational plans for chronic care management for over 10,000 patients across the United States

● Ensured high quality chronic care management and SDOH improvement for diabetes, hypertension, adult asthma patients for 20+ hospitals and 30+ insurance companies utilizing technology to monitor improvement with top telehealth capabilities

● Improved and revamped evaluation testing to hire on top 10% candidates utilizing evaluation and recommendation plans Hospital Corporation of America (HCA Healthcare) Nashville, TN, USA Executive Administrative Resident & Assistant Administrator May 2019 – Sept 2021

● Managed N-95 Reprocessing & PPE Distribution effort by supervising over 40 employees and created a live PPE tracker utilizing Microsoft Excel which decreased wastage by over 50%

● Improved process analysis using qualitative data/quantitative analysis in 10 departments to increase patience experience scores by over 30%

● Created presentation for surgical executive committee by data analyzing into market trends, roadmaps, metrics, goals, and recommendations for in case volume, endoscopy, FCOT%, block utilization, cancellation, robotics, CAHPS, and ESR Yale New Haven Health New Haven, CT, USA

Executive Administrative Resident May 2019 – Nov 2019

● Co-led a $7M systemwide savings project utilizing EPIC EHR which identified and reduced wastage in the OR by 40%

● Created executive level dashboard for Clinical Continuity utilizing Tableu and Strata which consisted of an action timeline within governance design for 3 committees which resulted in identifying $6M in leakage

● Worked on a health system wide project to create centralized 8 metrics for 53 affiliates within the YNHHS. Created a resource file with objectives and key stakeholders

Tulane University Office of Global Health Management and Policy New Orleans, LA, USA Graduate Assistant & Grant and Research Administrative Aid August 2018 - 2019

● Identified qualitative metrics in management, organizational, and problem-solving projects for quality improvement with the Chairman and Program Director to provide resources and optimize processes using research and implementation skills.

● Collaborated with program directors and administration in all grant preparation and research projects. Allocate resources and optimize processes for administration utilizing detail orientation skills and time management skills. Tulane Urology Clinic New Orleans, LA, USA

Administrative Intern Nov 2017 – August 2018

● Led a process improvement patient access project with key stakeholders to evaluate critical ways to improve and create an increase of 5% for screening for prostate exams using qualitative/quantitative data analysis and usability testing Additional Leadership Experience

Head of Community, The Advancement League Orlando, FL June 2020 -Present Head of cause team, spokesperson, coordinator, meeting lead, and strategic planner for the health foods cause team Student Government President, Tulane School of Public Health & Tropical Medicine New Orleans, LA October 2018- May 2019 Lead the student government ambassadors in 20+ operational and health improvement outcomes for the graduate school. Judge, New Orleans Health Innovators Challenge, Spring 2020 NAHSE Case Competition: Captain – serving as captain for NAHSE case team on behalf of Tulane, Fall 2018 Student Government Student Health Advisory Chair - Tulane Graduate Schools, voted to position by peers, Fall 2017 Graduate & Professional SHAC Representative - Graduate representative for Tulane health quality improvement 2017-2019

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