B

rown, Carlene MBC/ MA

*** ******* **********, ** ***** 757-***-**** adxb5y@r.postjobfree.com

EDUCATION

Centura College Medical Billing & Coding Diploma 03/26/2023

Centura College MA Diploma 09/25/2022

Clinical Medical Assisting

Paul D Camp Community College A.A.S Office Technology 06/23/1988

Office Technology, Clerical Studies, Bookkeeping

SUMMARY

Efficient and skilled medical professional with front office and clinical MA training. Demonstrated administrative, billing / coding, and clinical skills sets. Ability to collect payments in a timely manner while providing exceptional customer service. Possess excellent interpersonal skills with a drive to learn more and work with a sense of purpose. Accustomed to working in a fast-paced work environment.

SKILLS

Venipuncture

Capillary Puncture

Blood Typing

Strep Testing

Injections

Patient Vital Signs

EKG’s

Lab Procedures

Med Administration

Patient Scheduling

Customer Service

Medical Terminology

HIPAA Compliance

EHR Documentation

Medical Coding

Medical Billing

Legal & Ethical Issues

Computer Applications

Analyzing Health Data

CERTIFICATIONS

CPR Certified (BLS for Healthcare Providers)

MBC Certified (NHA for Medical Billing and Coding Specialist)

SOFTWARE SILLS

Quick Books, People Soft, SAP and Medisoft

MEDICAL ASSISTANT EXTERNSHIPS

Lifetime Women’s Health & Wellness Center Suffolk, VA 02/2023 - 03/2023

Medical Assistant Externship

Completed 120 medical administrative hands on experience

Obtain and document pre-authorizations

Prepare medical billing documents and collect co-payments

Complete insurance verifications and Referrals

Answer phones, gather information and schedule appointments

Lifetime Women’s Health & Wellness Center Suffolk, VA 07/2022 – 08/2022

Medical Assistant Externship

Completed 160 clinical hours of hands on experience

Interviewed patients, gathered and recorded pertinent medical information

Triaged patients, took & recorded vitals, documented, escorted patients to exam rooms

Drew blood, drew up injections, assisted with medical procedures

Prepared treatment exam rooms, cleaned and sanitized equipment / instruments

WORK EXPERIENCE

2013 – Current

DC Team Associate III, Green Mountain Coffee Roasters – Windsor, Virginia

Managing work flow and employees

Handling Bill of Ladings and pulling orders

Training Employees

Using SAP Software to manage receipts and invoices

Manage calendaring and appointments

Implementing processes of improvement

Managing inventory/Cycle Count/Audits

Co-existing between DC III and Supervisor

Collaborating with Roasting to handle Kraft Coffee

Matching STO’s with destination to comply with quantity

Comparing Production schedule to Outbound loads

Cancelling and adding loads accordingly evolving business needs

2003 – 2013

Office Lead, Money Mailer, LLC – Franklin, Virginia

Initially hired as Shipping/Receiving Clerk and promoted within (2) months to Quality Assurance Coordinator. Also, within (2) years was promoted to a Shipping/Receiving Lead where strong team leadership and communication skills were required.

Efficiently managed internal work flow for 6 employees and coordinated requirements

of my team

Administrative tasks such as Inventory, Logistics and Transportation

Billing, Accounting, and Purchase Order processing and procedures; worked closely

with the corporate office

Identified areas of needed improvement within the department as well as

companywide and defined the standards for the new processes to be implemented

Focused on Quality and Customer specifications

Worked with U.S. Postal Office in audit process with BSN Managers within SOP

Assisted with departmental budget and requirements

Performed Bookkeeping/Accounting, Data Entry and Payroll duties

Quality Inspector for United Stated Post Mail

1992 – 2003

Office Clerk II, Smithfield Packing Company – Smithfield, Virginia

Responsible for processing daily time cards, and distributed paychecks

Managed daily reports required by FDA

Handled Billing and Delivery of all receipts and credits in the department

Customer service relations

Filing all documents and processed all related paperwork within standards

Provided assistance to all employees regarding human resources issues

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