Office Manager Laboratory Supervisor
Resume:
Craig Steffel
Merrillville, IN *6410
************@*****.***
Objective Secure a position in which I can apply my communication skills, organizational abilities, years of experience, and eagerness to learn to help improve overall functioning of an agency.
Experience 2012-Present A Plus Home Health Care, Inc. Highland, IN Alternate Administrator
• Manage agency’s activities during Indiana State Department of Health and Medicare surveys
• Develop corrections and responses to above surveys
• Ensure Agency compliance with all applicable Federal, State of Indiana, and local rules, regulations, and laws
• Developed and currently maintain agency’s Emergency Preparedness Plan, Drug Testing Program, and other policies and procedures
• Create and maintain agency’s annual budget
• Maintain agency QuickBooks financial records and perform bookkeeping
• Manage payroll, Medicare Cost Report process, related aspects of agency functions
• Chair several integral agency committees and boards
• Involved in new employee interviewing and hiring
• Perform current employee evaluations
• Involved in disciplinary actions and terminations of current employees
• Lectured on health educational topics at public health seminars in community housing buildings for seniors
• Code all patients at each OASIS assessment event 2008-Present A Plus Home Health Care, Inc. Highland, IN Office Manager
• Develop Agency budget on an annual basis and monitor compliance
• Attend numerous conferences to stay up to date on current laws, regulations, and practices
• Maintain a strong knowledge of Medicare and State of Indiana requirements for home health agencies
• Manage Agency personnel, including both office and field personnel
• Serve as a liaison with the community at large and other professional organizations
• Ensure Agency has all necessary insurance coverages in force at most cost-efficient rates
• Maintain the agency loans and documentation
• Maintain the computers and network and associated technology
• Troubleshoot billing and insurance problems
2013 Indiana University Northwest Gary, IN
Adjunct Faculty
• Developed curriculum for Microbiology for Science Majors lecture course
• Delivered lectures twice weekly to students
• Evaluated student performances and assigned grades 1999-2008 Northwestern University Chicago, IL
Graduate Student
• Graduate student in a PhD program in Cellular and Molecular Biology in the Feinberg School of Medicine
• Developed a thesis project and presented proposal to thesis committee
• Performed laboratory experiments, presented results to groups 1993-1998 Indiana University Northwest Gary, IN
Biology Instructor/Laboratory Supervisor
• Taught microbiology, general biology, and cellular biology laboratory courses
• Developed curriculum for above courses
• Supervised several other instructors for various laboratory courses
• Guest lectured in microbiology and general biology lecture courses Education 1999-2008 Northwestern University Chicago, IL
• Graduate student in PhD program in Cellular and Molecular Biology 1990-1995 Indiana University Northwest Gary, IN
• B.A., Biology Major and Chemistry Minor
• Graduated with honors, multiple Dean’s List honoree Skills
• High level of knowledge of computers, networking, and similar topics
• Effective public speaker/liaison
• Excellent understanding of statistics and data
• Good knowledge of finances and insurances
• Enthusiastic team builder/partner
• Quick and eager learner, independently or in groups
• Strong knowledge of ICD-10 coding procedures
• Optimistic and positive attitude
References available upon request
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