Regina Walker Connor
**** ****** ****, **********, ** 35213
256-***-**** ********@****.***
PROFILE
Over 25 years of Administrative/Customer Service, Human Resources’, and project management experience in a variety of commercial and governmental organizations. Experience includes interacting with customers, employees, upper management, and other entities, researching documentations to resolve problems, and to initiate appropriate corrective actions according to prescribed procedures. Using multitasking skills have successfully performed duties in a high paced environment. I proc SKILLS
Management of over 500 employees
Customer Service Data Entry Office Management Clerical/Receptionist Financial/Accounting Spreadsheets/Ledger Payroll/Taxes Purchasing/Inventory Telemarketing/Sales Networking/Security Hardware/Software Turnkey Systems Microsoft Office Products
Review: I have moved with my husband over the last twenty years. His career moved him frequently to new positions in many different cities. This is an explanation of my career moves and frequency of companies.
Student Fulltime/Part-time 2009-2014
WORK HISTORY
Present:
Mercedes Benz International Vance AL, 2014-present Executive Administrator
Technical Support Specialist
167 Body Shop
Engineering & Production
Mike Nicoll Senior Manager E3
• Manage all HR issues: evaluations, training, IMS compliance, etc. (over 500 employees)
• Financial payments for the department: Goods receipts, workflow, purchasing
• Concur: Book travel, submit expense reports, approve expense and travel
• SAP: Goods receipts, workflow, purchasing, generate purchase requisitions & orders
• Track CPU, efficiencies, safety, CI, GFP, PA, scrap tags, SMPs, etc.
• Manage and organize expenses, calendars, meetings, luncheons, outside charity events, etc. Radiology Research
UAB Hospital Birmingham, AL 2014
Administrative Assistant (Federal Work Study)
• Assistant to Finance Department: posting invoices, data input on excel spreadsheets
• Transfer Imaging department
• Carrier to varies departments of documents
• Receptionist; answer phone, greet customers
United States Department of Agriculture Animal and Plant Health Inspection Service The USDA Pathways Internship Program for Students Montgomery, AL 2013 Administrative Assistant (Student Trainee)
• Supported Import-Export Administrative Program by preparing health certificates, interpreting laws, rules or regulations, and written guidelines; and applying, disseminate information to staff, customers, and the public
• Facilitated interviews for new positions; organized conferences and or interviews from start to completion involving coordination with external participants; Served as the “Equal Opportunity/ Civil Rights” agent
• Researching and preparing all material for mail-outs and presentations for special projects and activities for Veterinarians
• Purged, updated and created new filing system
FEDCorp, Inc.
Office Manager Daphne, AL 2011-2012
• Regulated and maintained American Disability Act compliance for network sponsoring banks and owners
• Setups for ATM (Asynchronous Transfer Mode) with financial records, ACH (Automated Clearing House), settlements, disputes, scheduling and monitoring all installation of equipment
• Reviewed and identified the purpose of an inquiry by extracting relevant facts necessary to independently solve their problems
• Worked successfully in positions that often had tight deadlines or high volume production; deal calmly and effectively with high stress situations, angry customers, and complex documents Crown Automotive
Receptionist/Administrative Assistant Gadsden, AL 2006–2010
• Greeted all customers, processed customer transactions
• Generated sales by posting inventory and equipment, with pictures and descriptions on the internet and eBay
• Backup of computer data, updating software and antivirus definitions
• Monitored inventory, data entry of incoming stock, and assisted in taking yearly inventory and returns
• Scheduled and facilitated all outgoing and incoming mail and freight Buster Miles Ford
Parts Inventory Control Heflin, AL 1999–2006
• Assisted with inventory control and data input of yearly inventory and returns
• Setup bins for parts
RWF Enterprises, Inc.
Owner and Operator - Office supplies Remlap, AL 1992 –1999
• Sales of over a million dollars a year of office and equipment supplies
• Managed and organized a large volume of administrative work such as accounting, payroll, AP/AR, and taxes (sales and payroll)
• Researched companies for purchasing of inventory and inventory control
• Shipped and received all office supplies
COMMUNITY INVOLVEMENT
Refurbished computers for resale; setup training procedures for residence for Salvation Army EDUCATION
UAB (University of Alabama at Birmingham)
Bachelor of Science in Health Services/Nursing Graduation Date: August 2016 Minor: IT Technology/Accounting
Overall GPA: 3.9
Jefferson State Community College 2012-2013
IT Networking (Microsoft Server, Cisco)
Minor: Accounting
I can also apply for graduation for my associate’s degree. I have not because my husband had lung cancer and was very sick during this time. He was in and out of the hospital and I was doing my best just to keep my school work up and take care of him.