Materials Supervisor Customer Support
Resume:
Shane Housley
Hooper UT *****
*****.*******@*******.***
SUMMARY OF QUALIFICATIONS:
Focused Operations Manager bringing 25+ years of experience in day to day business operations management and logistics. Adept at liaising with clients, accounts and external business stockholders to build rapport and drive retention. Ready to apply demonstrated ability to streamline processes to increase efficiency and reduce cost without compromising service. Focused on promoting safety and productivity across multiple business lines. Advanced knowledge of applying trend analysis to create value for customer and company profitability.
SKILLS:
Logistics Support Training Coordination Team Building
Supply Chain Management Negotiation
Inventory Control Problem Resolution Computer Skills
Customer Relations Contract Writing Public Speaking
EXPERIENCE:
Brinks Global Services
Manager of Operations and Vault Services
Salt Lake City UT
Start Date 9/16/2016
Hours Worked- Monday-Friday 0600-1430, on call 24/7.
Track warehouse contents on a continual basis, to maintain awareness of stock levels and perform inventory review.
Monitor multiple databases to track and audit inventory.
Effectively control the release of proprietary and confidential information for general client list.
Train internal staff members on all administrative processes, work instructions and procedures to facilitate consistent and seamless company operations
Secure resourcing of materials, equipment and personnel to meet operational needs.
Project Manage all warehouse system updates to increase productivity and reduce errors.
Establish and maintain relationships with customers, vendors and transportation companies.
Plan and optimize warehouse process to improve fulfillment system efficiency.
Reconcile accounting records including shipping and receiving logs and purchase orders.
Planned and implemented warehouse layout enhancements to maximize space.
Manage day to day shipping and receiving to include more than 100 packages in a 24 hour period.
Consult with customers to determine best methods to resolve service and billing issues.
Dispatch Drivers to meet daily delivery needs.
Oversees more than $1 Billion in inventory.
Manages 18 employees in a 25,000 square foot facility as well as a 16,000 square foot off site overflow facility.
DSS Transportation a Division of Landstar Ranger
Operations Manager- Layton, UT.
Start Date 8/29/2006
End Date 6/25/2016
Hours Worked- Monday-Friday 0630-1500, on call 24/7.
Manager of Logistics and Transportation Operations; develops/guides dispatch office to communicate with dispatchers, vendors, carriers and customers.
Facilitates customer support for program management teams and Supply Chain implementation on solving complex issues with “zero” cargo loss.
Maintains supportability addressing critical parts shortages, facility constraints, equipment limitations, and ensured adequate funding and capacity is available for Automotive Industry plants and activities.
Translates business needs and priorities into actionable logistics and supply chain strategies. Manages all shipment schedules to maximize productivity and cut costs. Negotiates and implements brokerage contracts with numerous supply chain vendors and carriers which increased revenue by 23% in the first year, and consistent increases in the subsequent 9 years.
Plans/budgets/conducts Automotive Bids process for JIT shipments for Ford, GM and Chrysler. Led a process improvement initiative for the tracking and tracing of automotive shipments which resulted in a 98% or better scorecard in the automotive process boards for 8 consecutive years.
Gathers, logs and monitors all shipment data, as well as billing and invoicing on LEADS program. Proficient in AS400, Microsoft Works, Word and EXEL.
Identifies systematic packaging process issues, short/long term storage deficiencies and shipping container shortfalls. Provided program/gen managers solutions for updating the program systems to allow automotive processes to grow to 63% of all revenue.
Performs all functions regarding hiring, training and systems implementation for all new hires or Department transfers. Conducts all aspects of employee evaluations, corrective actions and termination process.
ICON Health & Fitness
Materials Supervisor
Clearfield, UT.
Start Date 5/25/2001
End Date 8/13/2006
Hours Worked- Monday-Friday 0700-1600, Mandatory Overtime @ 10 hours minimum per week.
Coordinated and supervised staff of 12-15 for supply distribution work for 6 rolling assembly lines.
Responsibilities included inventory control, cycle counts and scheduling for production requirements. Reviewed processing schedules and production orders concerning inventory, staffing, work procedures and duty assignments while considering budgetary limitations and time constraints.
Directed receiving department for the final 3 years, as well as trained staff of 6 in the same department.
Oversaw the supply process and managed all supply chain schedules.
Developed and maintained programs aimed at personnel career development
Organized employee technical and ancillary training to ensure upgrade as well as qualification and special qualification training of personnel was accomplished in a timely manner
Planned and implemented rotating shift schedules for personnel and support equipment for daily production operations. Evaluated department manning requirements and training qualifications for personnel to support capacity requirements.
Negotiated contracts with suppliers and vendors.
American Pad and Paper Company
Receiving Manager/Materials Supervisor
Salt Lake City, UT.
Start Date 2/20/1995
End Date 1/15/2001
Hours Worked Monday-Friday 0700-1500, 10+ Overtime per week.
Coordinated and supervised staff of 8 for supply distribution work for 12 paper lines.
Responsibilities included inventory control, cycle counts and scheduling for production requirements. Reviewed processing schedules and production orders concerning inventory, staffing, work procedures and duty assignments while considering budgetary limitations and time constraints.
Utilized forklifts, clamp trucks and cranes to unload all materials in to the department and collated all parts in to inventory.
Director of 40,000 SQ FT Warehouse with approximately 8 million dollars of inventory at any given time.
Oversaw the supply process and managed all inbound supply chain schedules.
Organized employee technical training to ensure upgrade as well as qualification and special qualification training of personnel was accomplished in a timely manner
Planned and implemented rotating shift schedules for personnel and support equipment for daily production operations. Evaluated department manning requirements and training qualifications for personnel to support capacity requirements.
Inventory control assessment achieved 99% or better for all 6 years.
U.S. Army
A 3/7 Field Artillery, 25th ID
Schofield Barracks, HI
Start Date 10/29/1991
End Date 10/27/1994
EDUCATION:
Attended numerous classes from several different Universities while in the U.S. Army.
Attended the University of Phoenix for 2 years.
Specialized Training:
1991- Basic Training and AIT/ Fort Sill Oklahoma
1992- Unit Armorers Course/ Schofield Barracks, HI
2008- Advanced Management Course/ Landstar, Jacksonville, FL
2009- Brokerage Contracting/ Landstar, Jacksonville, FL
2012- Hazmat Certification Course/ Landstar, Layton, UT
COMPUTER EXPERIENCE: AS400, MS Word, Windows, Excel, Bits and PowerPoint.
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