Entry Clerk Data
Resume:
Deborah L. Welch
Chicago, IL ****9
**********@*****.***
I am applying for the position of Customer Service or Data Entry. Below is a brief listing of my skills and abilities to successfully perform the duties required:
Objective: To secure the challenging position of Clerical Assistant or Data Entry Clerk
Work Experience:
Malcolm X College
Hourly Clerical Support
2007 – Present
Ability to maintain confidentiality.
Provide excellent customer service.
Work independently or with a team.
Maintain office equipment and supplies.
Maintain accurate student account records.
Participates in internal training related to position.
Experience with computers and database software
Approximately 26+ years of customer service experience
The ability to work Independently
Ability to work with two computer monitors
Maintains a liaison between administration, faculty and students
Adheres to Customer Service Excellence standards
Experience with computers and database software
Ability to analyze and resolve the needs and problems of students
Screen, direct telephone calls and takes messages when necessary
Provide recommendations for registration best process improvements
Supervise department work-study staff, assist program
City Colleges of Chicago MXC
College Clerical Assistant II
2007 – 2023
Aiding current and former students by phone and in person
Provide excellent customer service with faculty, staff, and students
Go above and beyond my regular duties to assists customers
Answer all emails and respond appropriately
Walgreens
Customer Service Representative
2005 – 2008
Provide excellent customer service
Maintain daily cash, check and credit card drawer
Maintain orderly appearance of register area and supplies
Other duties as assigned from time to time by any manager
Education:
Colorado Technical University
Olive Harvey College
Hospitality Academy
Certificate, July 2003
Skills:
Data Entry Skills, Key Strokes 7000w, Windows Applications (Microsoft Word, Excel, PowerPoint, Access), Internet and PeopleSoft, Tab Fusion.
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