Have offer 30 years of forklift experience repair and operation.

MO Michael OSteen

Auburn, GA ***** *********@*****.***

PROFESSIONAL

SUMMARY

Physically fit Truck Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work. Responsible Job Title brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Detail- oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. SKILLS Map Reading Skills

Route Logs

GPS and Route Planning

Pallet Jack Operation

Vehicle Inspection

Shipping and Packaging

Customer Service

Time Management

Heavy Hauling

Forklift Operation

Vehicle Systems

Responsible Driver

Excellent Sense of Direction

Experienced Manual

Transmission Driver

Teamwork and Collaboration

Delivery Schedule Development

Attention to Detail

Pre-Trip and Post-Trip Inspections

Materials Transport

Complex Problem-Solving

Delivery Record Keeping

Verbal and Written

Communication

Familiarity with DOT Regulations

Local Delivery

Vehicle Cleaning and

Maintenance

Secure Loads

Delivery Verification

Fluent in English

Communication and Interpersonal

Skills

Packing Slips

Serve Customers

Traffic Laws and Regulations

Work Order Management

Basic Math Skills

Standard Transmission

Strong Working Relationships

Auto and Engine Repair

Dependability and Honesty

Ability to Lift 50 Pounds

Load Safety

Customer Relationships

Cargo Handling

Efficiency and Time Management

Accident Reports

Loading and Unloading

Emergency Repair

Documentation

Safety

WORK HISTORY DELIVERY DRIVER 09/2012 to 05/2023

Toyota Forklifts Of Atlanta Suwanee, GA

Completed on-time deliveries by choosing best and most efficient routes. Operated vehicle safely in highly congested areas with no traffic violations. Completed rush deliveries on tight timetables to satisfy customer needs. Delivered packages to customer doorsteps and business offices. Delivered industrial forklift batteries to customers location installed and tested equipment. Also picked up batteries and returned them to our shop for inspection and repair.

SHOP MANAGER 09/2012 to 05/2023

Toyota Forklifts Of Atlanta Suwanee, GA

Managed shop technicians and trained technicians for repairs to customers equipment.

Contacted customer and notified them of repairs needed and would prepare quote for there approval.

Would manage repairs with technician to ensure all repairs were completed within the quoted timeframe.

Would review all paperwork before submitting to billing and contact customer to notify them of job progress and when it will be completed. Also was in charge of all fabrication and welding for various modifications and repairs needed to complete repairs.

Worked closely with new forklift sales department to insure flow of new forklift preparation for delivery to customers

Worked with rental department for repairs of equipment to fulfill customer orders.

Also inspected and managed maintenance to the facility. SHOP MANAGER 04/1996 to 09/2012

Crown Forklifts Duluth, GA

Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.

Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences. Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Submitted reports to senior management to aid in business decision- making and planning.

Established and optimized schedules to keep coverage and service in line with forecasted demands.

Delivered excellent customer service by addressing and resolving customer inquiries and complaints through Action and Action. Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.

Controlled costs by effectively negotiating with vendors, saving $Amount on budget per Timeframe.

EDUCATION Technology And Industrial Arts Education 05/1984 Oak Ridge High School Orlando, Orlando Florida

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