Billing Specialist
Resume:
Shelly Wilson
Knoxville, TN 37932
adxb31@r.postjobfree.com
Skills:
•Proficient with MS, Word. Excel, PowerPoint, Micro MD, EMR, Internet Explorer, Chrome and Firefox
•Copy, print, scan and email
•Outstanding customer service and care
•20 Line Switchboard, 10 Key, 65-70 WPM
•Accounts payable/receivable management and leadership
•Shipping and receiving
•Inventory and purchasing
•Individual Physician licensing and business licensing renewals
Physician/Supervisor surgery, CEU class and customer scheduling.
Organization multiple offices
Document and letter composing.
EKG’S, Doppler Study Setup, Nuclear Medicine
Phlebotomist, packing and processing of labs
Rooming patients, confirmation of medication lists and refills written/called in.
Adherence to HIPAA Guidelines
Medical Billing
Referrals and pre-certifications
Teamwork:
•Resourceful, responsible and caring team player
•Excels at building trusting relationships with internal and external customers and colleagues
•Analytical / Medical Research skills
•Highly analytical thinker
•Experience with identifying, scrutinizing, improving and streamlining complex work process
•Positive relationship with all higher management including Physicians, Nurses, and fellow employees.
Leadership / Management Skills:
•Multi-tasking, training, and assisting in any other position in offices
•Goal driven leader
•Confidently motivate, mobilize, and coach employees to meet high performance
•standards
•Well-spoken and able to effectively impart information verbally or written.
Work Experience:
Express Employment Agency
Contract Employee part Time- Knoxville, TN
April 2023- Current
•Copy, print, scan and email
•Outstanding customer service and care
•20 Line Switchboard, 10 Key, 65-70 WPM
Zotec Partners, LLC
Billing Specialist- Carmel, Indiana
January 18, 2021-April 13, 2022
Third Party Customer coding and billing for approximately 300 Physician Groups, Surgery Laboratories, anesthesiologist and Radiologists.
Received calls and assisted patients with problems, questions or requests regarding billing and health insurance.
Handle 50-60 calls daily
Submit investigations for denied and rejected claims.
Refunds for patients requested via Investigations
Correct patient account information, Insurance. Guarantor, Address, etc
Adhere strictly to HIPAA guidelines
Submitted corrected claims with private
Insurances, Medicare and Medicaid
Medical coding and billing
Insight Global:
Early Interventions Specialist Nashville TN
January 2020 to June 2020
Assist and consult Private Providers and Agencies enrolled in the 0 month to 3 year old Early
Intervention Program to ensure they are being properly paid.
Corrected claims to be sent or resubmitted to Commercial Insurance, Medicaid or State managed
Escrow.
Documented every call coming Inbound and outbound in detail to ensure all involved was able to understand if they spoke next time to client.
Assisted customers with issue to assist them in gaining a resolution to said issues.
Verified proper medical coding and billing
Rapid Repair and Renovations: Administrator- Knoxville, TN
June 2019 to October 2019
Office Manager
Human Resources and payroll
Time & Material tracking for work and for estimates
Accounts Payable and Receivables for parts ordering and tracking Estimates and Invoicing clients
Administrative role
Emailed, faxed, emailed and mailed statements and estimates for signing payments.
Education:
Associate's degree in Business Management
Ashford University - Clinton, IA
September 2010 to October 2012
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References Upon Request
References
Eva Wilson 865-***-****
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