Service Representative Production Worker
Resume:
Samika Parker
**** ******** *** *****, ** *****
Cellphone: 951-***-****
Email: *********@*****.***
Objective
Seeking a challenging career in Customer Service/Office Assistant, where I can utilize my professional skills and training in a position where there is opportunity for me to grow and improve in the company.
Education
Four D College- October 10, 2012 to March 18, 2013
Marinello School of Beauty- January 11, 2008 to August 11, 2009
Certificate of Cosmetology
Creekside High School- September 1999 to June 2002
Diploma
Awards
Typing 60wpm
Computers- Designing Web pages
Work Experience
Wayfair
3300 Indian ave
Perris Ca, 92571
March 20, 2019 to present
Admin 1- Worked inside the guard shack. Receiving paperwork, from drivers and sometimes any contractors that comes to the facility. Daily duties are to check emails/respond in a timely manner. Working with C3 system to maintain a clean and safe yard. Creating appointment id’s for the trailers/containers we receive daily. Help schedule any ups or fedex drivers with appointments when they have a loaded trailer. Interacted with multiple leads and supervisors. I have also been crossed trained to help in CA1 in the command center and in their guard shack. Over at CA1, i have also worked with their system which is like CA3, but a little bit more fast pace. Also interacted with drivers, supervisors and transportation.
Living spaces Distribution Center
3994 S. Riverside Ave
Rialto CA, 92324
Oct 12, 2016 to March 15, 2019
Receiving Clerk- Worked with the AX system. Received paperwork from drivers and Vendors. Preparing paperwork and inputting information into the system on a daily for tagger scanners/off loaders. Interacted with supervisors and with managers. Created spreadsheet for the Dc yard check. Answered Phones and Emails to help customer service in different locations. Help set up transfers for inbound and maintained an organized report for inbound department. Prepared a daily log for receiving department. Prepared daily checklist for the picker/ put away drivers. Filing and organizing the department. Cleaning up area so it looks presentable. Interacted with security so that the daily report is correct throughout the day.
Reliant Food Services
26090 Ynez Rd, Temecula Ca 92591
June 23, 2015 to December 14, 2015
Customer Service Representative- Worked with quick books, customers would call in to place orders for their business. I also worked with one note keeping track of all of the people i spoke with as well as for my references. Telephones multi-line phones as well as checking my own personal voice mails and as well as the office. Programs I used were Microsoft word, Excel, Quick books, One notes, and Outlook email. Worked with computers turning computer orders into paper invoices. Typing and phones skills used to complete my work throughout the day.
Valle Vista Home Center
1/28/2015
Cashier
Working on register, greeting customers, working with clients that has an account with the company. Answering multiline phones working on computers MS word, PowerPoint, Excel. Typing 60 wpm.
Valley Restart Shelter
200 E. Menlo Ave, Hemet CA 92543
September 11, 2014 to Present
Receptionist- Check voice messages and forward them to appropriate staff. Receive incoming mail daily and sort and distribute. Conduct warrant and background checks on shelter applicants. Notify applicants of results. Notify staff and residents of policy changes. Greet potential residents. Assist residents to complete application. Explain forms. Procedure rules to potential residents. Input data into computer using excel. Verify identification of applicants. Conduct room checks with a case manager.
Manpower
735 S. Sanderson Ave, Hemet CA 92545
January 28, 2014 to March 27, 2014
Production worker- inspects parts for completion and forward product to supervisor for shipment. Maintained records using excel. Document and verify product information before assembling.
Professional Hospital Supplies
42500 Winchester Rd, Temecula CA 92590
December 15, 2009 to February 2, 2012
Checker-Print out orders that would come in from the clients. Answering multiline phones, when the clients would call in assist them with questions or concerns and verify that there is a product at the location. Maintained records and information using excel and Microsoft on a laptop. Assist with training new employees in my department. Notify supervisor when there were clients coming to tour the facility. Distribute out cleaning duties for employees. Managed the sterile products and notified supervisor when a product was out dated and missing.
Volunteer Work
Murrieta Library 04/2001
Answer phones, would restock the shelves with books, and help the customers on the computer that would come in to study.
Fruitvale Elementary 08/2011
Helped the teachers with students, Helped the kids on the computer introduced them to new learning software. Prepared homework packets and art projects.
Qualifications
Administration Office Skills answering multiline phones, filing and scheduling appointments for clients.
Computers Microsoft Programs, Word, Excel, PowerPoint, Typing 60 wpm, Webpage designing, Quick books
General Office Procedures, collections and customer service, greeting customers.
Contact this candidate