Ticket Agent Customer Service

TFW LTE **:** PM G&G

x GiGi-SPARKS

+ Call Center

+ Telemarketing

Certifications and Licenses

Travel / Ticket Agent

Present

Braniff Educations

Assessments

‘Customer Service Skills — Proficient

March 2019

Measures a candidate's skill in evaluating approaches to customer service & satisfaction.

Full results: Proficient

Verbal Communication — Familiar

March 2019

Measures a candidate's ability to effectively convey information when speaking

Full results: Familiar

Written Communication — Familiar

March 2019

Measures a candidate's ability to convey written information using proper grammar rules.

Full results: Familiar

Indeed Assessments provides stills tests that are not indicative of a license or certification, or continued

development in any professional field.

Additional information

Telephone sales and service,collections, and field collections,

Judgment and decision making

Persuasion

‘Customer and Personal Service

Social Perceptiveness,

Sales and marketing

Contact this candidate